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“What's not to love!!!”
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Excellent
15 reviews
VISITED BY TRIPADVISOR
Livingroom
VISITED BY TRIPADVISOR 18/01/16 - Kitchen
Kitchen
Kitchen
VISITED BY TRIPADVISOR 18/01/16 - The Master Bedroom
VISITED BY TRIPADVISOR 18/01/16 - The Master Bedroom
VISITED BY TRIPADVISOR 18/01/16 - The Twin Bedroom
VISITED BY TRIPADVISOR 18/01/16 -Bathroom
Bathroom
Bathroom
VISITED BY TRIPADVISOR 18/01/16 -Entrance
VISITED BY TRIPADVISOR 18/01/16 - Elevators
VISITED BY TRIPADVISOR 18/01/16 - Street
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Florence, Tuscany

Reviews from our community

Excellent - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
English first
French first
Italian first
Spanish first
Any
English first
105Joan
Sugar Land, Texas
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“What's not to love!!!”
Reviewed November 8, 2016 for a stay in November 2016

Best rental we had over our three week vacation! Fabulous location overlooking piazza Novella! Wonderful apartment with nice furnishings and immaculately clean. Checkin was done with Anna Marie who is so sweet and generous of heart. She spent a lot of time going over the information she'd prepared for us like maps, local magazine of upcoming events and two notebooks filled with restaurant suggestions as well as shopping suggestions.
She is an incredible hostess who makes you feel like you're staying with family!
Thank you Anna Marie!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: Everything
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 9, 2016
Thank you so much for booking both our apartments (this property 3125148 + property 2278092 with views on Santa Maria Novella square). We are glad to hear such a nice words. It will be a real pleasure for us to host you and your family in our apartments again. Grazie mille e a presto!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
goze2015
Adelaide, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing”
Reviewed March 29, 2016 for a stay in August 2015
1
person found this review helpful

This beautiful apartment was conveniently located 2 minutes walk to central Florence train station. The owners Chiara and Sergio were there to welcome us on arrival. The apartment is elegant and spacious and having a fully equipped kitchen was very handy. We found a little supermarket around the corner and cooked some dinners at our 'new home'. We stayed for 10 nights and saw so much of Florence just by walking. We took local buses to Lucca and Sienna for day trips and loved how easy it was from our apartment.
Thank you to our lovely hosts - sorry it took so long for our review but time just disappears once you get back home!
I will definitely be going back to stay in this apartment - it was everything we dreamed of!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the apartment
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 12, 2016
Thank you very much for your positive feedback. We are glad to hear that you enjoyed the apartment and the location. We would be very happy to welcome you again in our apartments. Chiara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
599plc
Gold Coast, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
“Comfortable Unit, great location, helpful host”
Reviewed October 30, 2015 for a stay in October 2015

This unit was in a great location with easy access to the Central railway station and the rest of town.
Sergio met us at the railway station. He was very friendly and helpful with heaps of advice on things to see and do plus many eating options. He is obviously very passionate about Florence.

The unit had 2 large bedrooms, a well equipped kitchen, sitting area and separate TV viewing room, all in all a very comfortable set up.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location was very convenient for all activities
Liked least: Could not stay longer
Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 12, 2016
Thank you so much for taking the time to give us your valuable feedback. We do look forward to welcoming you once again in the near future. Chiara e Sergio
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathy O
Melbourne, Australia
Level 4 Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic location”
Reviewed October 13, 2015 for a stay in September 2015

This is a lovely apartment on the s maria novella square, very close to the railway station, and all the sites of florence. Lots of great restaurants and the owners had a great guide they had made up for all the sites. The apartment doesnt look out on the street but this made it very quiet, supermarket close by, if you are travelling by train this apartment is perfect. if you need to wash clothes there is a laundomat very close by. I travelled with my husband and our adult daughter and her friend and there was plenty of room for everyone.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location
Liked least: couldnt wash clothing there was a laundomat close by which was fine,
Traveling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 15, 2015
Many thanks for taking time to post this beautiful review. We hope to be able to welcome you back soon! Chiara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
magic_m
Ottawa, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“excellent”
Reviewed May 28, 2015 for a stay in May 2015
1
person found this review helpful

I rented the big apartment for a week in May, and I found the previous TripAdvisor reviews for it to be true. First of all, I was looking for a quiet place downtown, and indeed I found the apartment to be very quiet as the windows look into the courtyard. Secondly, the apartment looks indeed as in the picture: it's clean, big and nicely decorated with paintings. It's also very well furnished, and some of the furniture has artistic value too. The apartment is so well equipped that you won't need to worry about anything! You will find everything there, from kitchen utensils to iron / hairdryer and DVD player etc. etc.
So lots and lots of extra. We even found coffee refills for the espresso machine which were very useful since we had to leave early on two excursions. Another great thing about this place is indeed its proximity to the railway/buss station while being quiet. So if you plan to stay in Florence, and go on a couple of excursions, as we did, this is the best place to choose. And please do not miss out the Tuscany in one day excursion with walkabout tours.The lunch at the farm and the scenic drive through countryside are marvelous.

And finally, a word about the owner. When I booked the apartment I dealt with Chiara, her daughter, but she was busy during our stay so I met her mother, Anna Maria. She is a very warm and discreet person and as a true Florentine cares about arts.
Mille grazie, Anna Maria, for accommodating and helping us with advice on what to visit in Florence.

We enjoyed a lot our stay in Florence and Toscana, and would gladly come back one day
and rent again this apartment.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: quiet, clean, big, nicely decorated
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen r
hastings
Level 6 Contributor
255 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“The smaller apartment is amazing”
Reviewed April 10, 2015 for a stay in March 2015

We stayed in the smaller apartment which over looks the piazza Santa Maria novella , it was absolutely fantastic, the location and views were awesome. The lift is a god send. As well as the thickened glass.
My only complaint would be the sofa bed is in need of changing, the mattress is very uncomfortable and thin.

Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katiebmor...
Baltimore, Maryland
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful apartment in Piazza Santa Maria Novella”
Reviewed July 9, 2014 for a stay in June 2014
3
people found this review helpful

We had previously stayed in a smaller apartment on the same floor, rented by the same family. Our stay in that (1 bedroom) apartment was so special, we were happy to see this larger apartment (3 bedrooms) was available this year when we had a larger group.

The apartment is newly refurbished, both in structure and furnishing, and is as elegant in person as it is in the pictures. The windows are large and thick, and open up into an interior courtyard. While we did enjoy the view into the square from the smaller apartment, the interior location kept the apartment very quiet despite it's close proximity to the square and the train station. The beds are very comfortable, and can easily sleep 6. The day bed in the tv room has a trundle bed underneath it. The water is consistent and hot, the wifi is strong, and the apartment is very secure. You must unlock 3 doors before entering. The kitchen has all the amenities you will need to cook, including salt, oil, etc. There is a small lift, if you need one. Lastly, the air conditioning works very well!

Most importantly, the Benvenutis are a wonderful family, who are the living expression of their name. Benvenuti means welcome, and Sergio, Ana Maria, and Chiara are such a welcoming and helpful family that I feel lucky to now know them and can't wait to return!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location is excellent, the apartment is beautiful, and the Benvenutis exceptional
Liked least: nothing, although I did enjoy the view of the piazza from their neighboring apartment previously
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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