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“Very good service” 5 of 5 bubbles
Review of Hotel Montreal

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Hotel Montreal
Ranked #148 of 421 Hotels in Florence
Certificate of Excellence
Ningbo, China
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good service”
5 of 5 bubbles Reviewed October 15, 2012

Very close to the central station. The staff is very warmhearted and helpful.they give useful suggestion even before you ask.the room&bed are big. The bathroom facility is also quite good.we had a comfortable stay in it although no elevator for 3 rd floor.I love them and would like to stay again in it in future.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fengzcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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677 reviews from our community

Traveler rating
    263
    267
    101
    29
    17
See reviews for
121
319
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Perth, WA
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed September 25, 2012

Nice hotel in a very easy to reach location. Staff are friendly. Rooms are decent however they are small and could use some new wallpaper as the walls are currently stained. Bathroom is okay, needed some repairs and needed a decent clean ( think scrubbing clean rather than just a quick wipe ). Sleep quality could have been better (Pillows are very very thin) All in all for the price we paid it was a decent stay.

In summary-

Positives;
Great location
Friendly staff
Good price

Negatives;
Very very weak Wi-Fi signal
Pillows very thin
Bathroom needs a good clean
Air-conditioning is not very effective

Room Tip: Get a room on the first floor to avoid the stairs
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RZom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed September 18, 2012

We had no problem finding the hotel as it is a short walk from the Florence train station as shown in google map. We had the twin room in the annex . We went one floor up the elevator and then two floors up very narrow stairways to reach the room. Not a problem for us but if you are not willing to carry your luggage up then better book something on first floor. The room was okay. Could not expect anything great for the price we paid. The exceptional thing about this hotel other than the location was the girl at the reception. I feel like kicking myself for not getting her name. But she was very very helpful. On the other hand the man who comes in for the night shift is very rude and not helpful at all. We did have a big issue with the wifi though which was not accessible in out room. My husband had to send out some work emails and so he had to go all the way downstairs to the lobby to send them and this man there kept saying that it is available in your room so go to your room and access it. If not for the wifi problem would have given it a 5 .

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank packandgo_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 7, 2012

Staff were friendly and very helpful. I stayed twice at the beginning and end of a trip to Italy. Fantastic for access to the train station and also the airport bus. Room was pretty much what you'd expect for 2 stars (and as good as some 3 stars I've stayed in elsewhere in Europe).

  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed August 25, 2012 via mobile

Been through Paris, Milan & Venice. This was the best hotel so far. Good and friendly receptionist. With elevator. With air conditioning. Central location. Clean room. Highly recommended.

They also recommended good restaurants.

Helpful?
1 Thank MontrealDrexM
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
cicisbeo, Direttore at Hotel Montreal, responded to this review, September 7, 2012
Dear Sir / Madame,
we read your review and we thank you for your beautiful words about our Hotel that you definied The Best Hotel so far during your trip and we are honored.
We hope to welcome you to your next stay in Florence.
Best regards.
The manager
Roberto Boccacelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Oslo, Norway
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

We stayed two nights in late July. The staff was very friendly. The rooms where OK but nothing special. The hotel is just a short walk from the train station and just inside the restricted zone. Short walk to the Duomo and museums.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dirr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara, Turkey
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 22, 2012

We stayed 2 nights, one family room for 4, it was very big and nice, one room for 2 quite small but accceptable for a 2 star European hotel. Second room had aircon problem and they changed the room with a good one.
Specially the night shift guy (sorry I could not remember the name) at the front desk was very very helpful.
You can walk all the important sites in 15 minutes.
Good value for money, If you use to European 2 and 3 star hotels you can understand this. If you compare it to 4 our 5 star expensive US or Turkish hotels you will be disappointed.
Breakfast can be better but for thats what you got for 5 euros.

Room Tip: family room was very big in European standarts
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AhmetAkman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Montreal

Property: Hotel Montreal
Address: Via della Scala 43, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#98 Family Hotel in Florence
#153 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Montreal 2*
Number of rooms: 21
Official Description (provided by the hotel):
Hotel Montreal is a cozy family-run hotel located in the heart of Florence, a short walk from Santa Maria Novella Station and close to the main tourist attractions of the city. Here you will find a comfortable atmosphere and a friendly and caring staff, ready to help you organizing a memorable stay in Florence. The rooms, decorated in typical Florentine style, are newly renovated and come with free Wi-Fi, air conditioning, soundproofed windows and walls and LCD screens. Some of the rooms are reachable only by stairs (no elevator). ... more   less 
Reservation Options:
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Also Known As:
Montreal Hotel Florence

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