Was excited about the hotel having rooms with private bathrooms, air conditioning and the option of a gluten free breakfast. There was no problem checking in and getting to our room (good few flights of stairs)although the girl at the desk seemed shocked that we were staying 7 nights. the room itself was nice, ag ood size and clean. The floor of our terrace was covered in a plastic tarpaulin that had stagnant water pooling on it. There was also a empty pack of cigarettes out there that remained there for the duration of our stay. We had paid extra for the 'romance package' to include a bottle of prossecco an a breakfast in our room. We had ask for these and never recieved breakfast in our room. The air conditioning was ser at 24 degrees and can only be turned up not down because, as we were told by the man at reception, its an 'eco hotel' and that 24 was cool enough anyway. 24 was far too hot, considering it was 35+ outside. Not that I think our room actually got as low as 24. The hotel website claims that they offer a gluten free breakfast option, so I e-mailed ahead to inform them of our requirements. On arrival the receptionist was unaware of this request as there was no note on our booking. When I asked the staff serving breakfast they simply said they didn't know what I meant and walked back into the kitchen. Rather disappointed, since a gluten free breakfast is hard to come by in Italy and it was one of my reasons for booking.
Sorry but wouldn't stay again.
- Official Description (provided by the hotel):
- Hotel Panorama is a 2 star budget hotel in the center of Florence with a marvellous panoramic view of the city. We are located close to the Accademia Art Gallery, the Cathedral and the Convention Centre and only at 15 minutes walking distance from the main railway station. All rooms have private facilities and private telephone - a satellite tv set is at guest's disposal in the Reception Hall as well as some safety boxes. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, ACCOR, Travelocity, Booking.com, Hotels.com, Priceline, TripOnline SA, Hotwire, Orbitz, Cancelon and HotelQuickly so you can book your Albergo Hotel Panorama Firenze reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Albergo Hotel Florence