Reviews from our community
3 reviews
3 hotel reviews
2 helpful votes
Positives:
-Welcomed by Bitte's parents. Very nice people who provided a good service and advice.
-Nice flat, stylish, renovated, and very clean!
-No lies in the description of facilities, all information provided in trip advisor was very accurate (We just have a slightly different opinion on the quietness issue shown below in 'negatives').
Negatives:
-If you need to open the windows for any reason, eg fresh air, or too hot, etc you must be prepared for a noise from the nearby streets' traffic. People who pay attention to quietness must have this in mind...
-A very disappointing and unexpected negative was an annoying (poop like) smell that existed in the main bedroom were I slept. This made the stay in the room, especially in the sleeping time at night, a very unpleasant experience. Reported this to the owners who promised to look at the issue and take care of it....
Conclusion:
I would recommend the flat but only provided that the very bad smell issue is permanently solved.
Thank you for your nice comments regarding my property and my parents. Unfortunately there was a general problem in the building which caused the bad smell coming from the pipes. Thanks to your remark at the check out, we informed the building administrator and the problem got immediately solved. If we had known this before, we would have anticipated the resolution of this unfortunate issue. Again, apologies for the inconvenience.
A better communication might be a good solution to any problem, just a tip for your next trip. I would have appreciated, for example, hearing from you that the wooden side table next to the sofa got ruined, instead of finding it out myself when removing the candles that were placed to hide the stain. Unfortunately this is an indelible stain.
As for the noise, this is a very subjective and personal opinion.
Florence can be considered by some people a loud city, like many other major Italian cities. I can assure you that staying in Florence city center with its narrow streets can be much more annoying, maybe not due to the traffic, but certainly due to the scooters, the students and people that are often very loud up until early in the morning.
If you are unlucky, you may even find yourself renting a property located along the carts path -the carts that are directed every day to the various markets at 6.00 am...
1 review
Wonderful hosts. Great location, near shopping, markets, grocery. Short walk to the river for morning or evening strolls. It has everything you could possibly need in kitchen, bedrooms and bath. Terrific hosts. Molto simpatico. Very comfortable.
Would definitely recommend .
3 reviews
3 hotel reviews
2 helpful votes
This apartment is wonderful in all respects. The hosts were absolutely charming and helpful. However, the only issue is there was only one room (bedroom on the top floor) which had air-conditioning. We visited in August, so this was an issue for us (I did not read the fine print).
There is a bus stop downstairs which takes you to city center. Gelato shop, breakfast place, a McDonalds are all within a block. The only other convenience issue is that the grocery store is 15 minute walk, so that can be an issue. There is some street parking if you are driving in. During holiday season, when the Italians aren't in town, we had no problem finding free parking on the street.
1 review
2 helpful votes
We had a nice stay in Florence, the apartment is absolutely OK - but some mending would be like an upgrade to the rooms (e.g. working mosquito grids, working window to open in the bedroom, dry walls in the childrens' cupboard).
We got lots of soft towels, nice duvet covers - and the kitchen allows real cooking ... you can feel nearly like home after a long day walking in this great city!
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Thank you for your review and for having stayed with us. I'm sorry if you were not happy with the small issues in the bedrooms. As we told you, severe flooding heavily affected Florence in August due to a huge, unexpected thunderstorm, with the consequence of damages in many houses (and in ours as well). As you may know, Italian companies close in August for Summer holidays and we weren’t able to have the mosquito nets fixed before your arrival and a small part of one of the three wardrobes in the second bedroom was still wet and couldn’t be fixed either. The bedroom window was working properly instead, so I do not understand what you refer to.
I’m sorry you didn’t think of using the VAPE and the "mosquito tennis racket" we provided as a temporary solution to kill the mosquitos. And I’m sure you have used the other 2 spacious wardrobes for your clothes during your stay.
Thanks again and all the best,
Bitte
1 review My wife, son, and I had a wonderful stay at this spacious apartment. Everything was clean, well kept, and in working order. The owners were very accommodating meeting us. They gave us a map and great tips. Bus stop around the corner.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
1 review
1 helpful vote
This is a fully equipped, spacious and bright apartment which was cleaned to perfection! The hosts, Yvonne and Antonio were very helpful in answering any questions, while they made us feel very welcome- thanks! The apartment can accommodate 4 people and there is even a small terrace on the top floor :-) The area is quiet but there are a few shops around to grab a coffee or a drink.. It is about 25 minutes walk to the city centre but you can also catch the local bus around the corner..
I would highly recommend this apartment- we had a wonderful time...
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Bedding & mattresses |
| Kitchen & utensils | Bathroom cleanliness |
| Other facilities & amenities | Service |
| Friends getaway | Older travelers |
| Families with young children | Large groups |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
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