I had first stayed at Villa Tolomei in the weeks after its initial launch - it was wonderful. What attracted me to the property is the ample parking it has available, which was very convenient given that we had driven to Florence from Rome. I went back 2 years ago, and more recently, in December 2018. My last trip will be my last, I am sad to say. The parking remains abundant, but the property has slipped from the standards it had first demonstrated.....by a lot. The outside is overrun with weeds, the staff is rude and unprofessional, the grounds are overrun with weeds, the gym and the pool area I don think have had any maintenance done in years. The rooms and hallways had the heat turned up to levels where we had to open the windows (in December), with little reprieve. Also, I had forgotten how many steps there are within the property, which is a warren of corridors - very tough if you have luggage and kids. Keep an eye on the kids - if they run off, they can get disoriented, which can result in screams! Have recommend the hotel in the past - will never recommend it again. Im taking a train next time and staying in the city.