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Reviewed April 10, 2019 via mobile

We found the hotel and grounds in general and our room in particularly well maintained, and clean. Our room was not the biggest, not helped by it’s slightly strange shape. We did have the use of a huge private veranda overlooking a olive grove to one side, and the city spread out to the front. A big bonus. I suspect all the rooms will not have this. The room had a fridge

The bathroom was on the small side and some what dated. We found the floor of the shower cubicle very very slippy in use. Dangerously so. The shower had a grab bar in, if that was not there to use I would have gone over. I would have liked to see a rubber mat provided , or some other solution found. Also the bathroom floor also got slippy when wet, but you can put a towel on the floor to solve this.

No problem streaming a film with the free Wi-Fi. I was surprised by this considering how spread out the rooms are. We visited in early April and the swimming pool was not open. All the staff were friendly, efficient and welcoming. They all spoke good English.

We had one of the best meals we have had for a very long time in the restaurant. Wonderful. The cost of half board my seem expense on the surface, but infact it is falue for money. I cannot understand why it has no Michelin stars. An injustice if I have ever seen one.

Breakfast was not as good as dinner. But still very good. It included buffalo mozzarella and other food stuffs from the region, as well as the more normal things you find in quality breakfast buffets.

Recommends. And you must have dinner in that restaurant.

Date of stay: April 2019
Trip type: Traveled as a couple
3  Thank VeryBigDavid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 4, 2019 via mobile

The hottel was nice but had very simple breakfast and was far from the cty center and we must pay 15 euro each time to the city center . The hotel was on the top of mountain . I think its a good suggestion just for the people of firenze . Not for tourists.

Date of stay: April 2019
Trip type: Traveled with family
1  Thank Kiana K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 23, 2019

I had first stayed at Villa Tolomei in the weeks after its initial launch - it was wonderful. What attracted me to the property is the ample parking it has available, which was very convenient given that we had driven to Florence from Rome. I went back 2 years ago, and more recently, in December 2018. My last trip will be my last, I am sad to say. The parking remains abundant, but the property has slipped from the standards it had first demonstrated.....by a lot. The outside is overrun with weeds, the staff is rude and unprofessional, the grounds are overrun with weeds, the gym and the pool area I don think have had any maintenance done in years. The rooms and hallways had the heat turned up to levels where we had to open the windows (in December), with little reprieve. Also, I had forgotten how many steps there are within the property, which is a warren of corridors - very tough if you have luggage and kids. Keep an eye on the kids - if they run off, they can get disoriented, which can result in screams! Have recommend the hotel in the past - will never recommend it again. Im taking a train next time and staying in the city.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Dubaiguy11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 26, 2018

First class experience. Staff friendly and helpful. Rooms well appointed, large and luxurious. Breakfast buffet very good. Evening is 'Fine Dining' and expect high end of the market prices. You will need a taxi each time you go into downtown Florence costing about Euros 20/-.
The walk is too long and uphill all the way back. Buses are hourly and not on time.

Room tip: go for a suite
Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Dennis49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 5, 2018 via mobile

It may be simple, call me old fashioned, but I’d just like a good night sleep & cold running water what staying in any hotel, let alone a ‘5 star resort’.

Sadly we didn’t get either of these things. Both nights we stayed here the noise travelling around the block was ridiculous & kept us both awake from the early hours. Which is crazy when the hotel is situated remotely in the hills above Florence.

The taps in our room would also only poor hot water, making it impossible to brush our teeth etc. Again, cool running water seems basic....

The hotel does stand up to expectation on look, location, breakfast & friendliness of staff. But sadly none of that makes up for the basics being done properly.

Avoid!

Date of stay: November 2018
Trip type: Traveled as a couple
3  Thank MirandaEastbury
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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