My husband and I stopped here one evening for a take away gelato. Although the older gentleman working there seemed friendly and polite, a younger man who served us was extremely rude. I asked to sample one flavour (just one) and he basically yelled at me because they don't do tasting. I've read on my guide app that it was alright to ask for a taste, but apparently not at this place.
The gelato was mediocre at best. I've had far better. This one may be somewhat of a tourist trap as it's right next to the duomo. With the dozens of gelato places in Florence, I wouldn't recommend going to one where you may get barked at for making a reasonable request.
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