An excellent hotel with its customer focus and service a real strength. Great location. An initial hiccup with hotel WiFi (which is a problem) was solved with a hotel provided mobile dongle. An initial suite was too light, low and narrow and was substituted for an equivalent but with high frescoed ceiling, great sized room and very comfortable bed. Ceiling shower not work? Try adjusting knob between the end settings.
WiFi is plagued with too many concurrent users all on phone + tablet devices per person and never logging off. Also even after checking out, guests are still logged on for 6 hours. So it is luck if you get on. Being initially told to try the next day is the wrong answer. Instead there should be an automatic log off of when no activity for say 15 mins. That would let others get on.
Thanks Yanni and Simone. Good work.
- Official Description (provided by the hotel):
- Next the Medici Chapel in the historic centre of Florence, Firenze Number Nine is a boutique property that combines luxury, art and design offering a "tailor-made" stay and a warm hospitality. Every room and suite is unique and furnished in a and elegant and the staff is always ready to assist the guest in every request. Pleasure and relaxation meet in the Klab Fitness Center & Spa , an oasis of well-being and energy adjacent to the hotel and with direct access. Try Arya Beauty & Comfort Zone, the new Day SPA of Number NiThe spa is renowned for its ayurveda rituals, a practice which works to align the body with nature's rhythms. Our therapies range from a variety of massages and facials to personalized treatments using natural products and contemporary techniques. ... more less
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