I stayed in a suite at this hotel a few weeks ago for one night.
The hotel was down a quiet little street and right around the corner from the Duomo. Once inside, my boyfriend and I had a fairly easy checking in process. It was quite busy at the time so the receptionists seemed a little flustered- none the less, they were very helpful and took us up to our suite. A beautiful room with the biggest bed I have ever seen and stunning parquet flooring. I was disappointed as I had emailed specifying for a bath instead of a shower and our room came with a shower. They were happy to change the room for us, but for a smaller one in an hour's time- we declined and decided to stay in the room we'd been given. The only downside was that it was quite dark- even with the lights on, but this didn't seem like such a massive issue considering we were planning on touring the city during the day.
In the late afternoon we returned to the hotel after a day's sightseeing and were pleasantly surprised to find a selection on canapes in the 'library' (this behind the reception and one the way to the lifts).
That evening we ordered room service breakfast which we filled out on a card and hung on the outside of the door- specifying for a 9:30-9;45 am slot. This did not arrive until 10:15 (after we had called them) and having ordered 2 soft boiled eggs and coffee, we were disappointed to find all the food cold and eggs hard boiled.
A little more attention to detail would have been welcome, but none the less, a great hotel which I would definitely stay in again!
- Official Description (provided by the hotel):
- Next the Medici Chapel in the historic centre of Florence, Firenze Number Nine is a boutique property that combines luxury, art and design offering a "tailor-made" stay and a warm hospitality. Every room and suite is unique and furnished in a and elegant and the staff is always ready to assist the guest in every request. Pleasure and relaxation meet in the Klab Fitness Center & Spa , an oasis of well-being and energy adjacent to the hotel and with direct access. Try Arya Beauty & Comfort Zone, the new Day SPA of Number NiThe spa is renowned for its ayurveda rituals, a practice which works to align the body with nature's rhythms. Our therapies range from a variety of massages and facials to personalized treatments using natural products and contemporary techniques. ... more less
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