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“good to stay”

Hotel Derby Florence
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Hotel Derby Florence
Ranked #370 of 422 Hotels in Florence
Jeneve
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“good to stay”
Reviewed March 28, 2007

The hotel is in the middle of the historical city center near duomo and piaza signoria and far just little steps from the trainstation. It's not so beautiful but is nice, comfortable and clean, the breakfast is excellent and the staff kind and likeable. There is a beautiful terrace on the roof where to be able to make breakfast, to stay under the sun reading a book and to admire from high the cupola of duomo and all the city skyline. The front desk is opened day and night and the staff it is able to help for whichever, in order to reserve the visits to the museums, the ticket train, the restaurant, the taxi or other necessity. The dogs small and big are accepted also. I suggest it to all those don't want to spend for a 5 stars hotel but want all the comforts. I suggest also to visit the magnificent ancient market forehead the hotel opened in the morning.

  • Stayed March 2007, traveled with friends
    • Value
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
1 Thank Lucy46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Worthing
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2007

Awful!!
smelly
blood on the sheets
mould on the walls
curtains didnt close, we held ours together with hair clips
sheets on the walls covering holes in the plaster
plugs coming off the ways
camp beds
rude/ creepy staff
disgusting breakfast
doors dont open properly
tiny lift
on 5th floor
12am curfew, including adults (they lock the doors)
hair in the shower
Is this enough for you to decide whether to stay here??...

  • Liked — Nothing
  • Disliked — Everything, Honestly the travel agent transfered us coz it was so bad!!
  • Stayed February 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank NorthbrookGirls!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Sussex
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2007

I took a group fo 30 students to this hotel. Staff were really rude and unfriendly. Each room was filthy, dingy and cramped. Some rooms had unsafe electric sockets and poor lighting. The paint effect on the walls was reminiscent of the toilet scene in the film 'train spotting'. All the rooms we stayed in had damp and mould patches on the walls which added to the unqiue aroma of this hotel.The tiny bathrooms were disgusting and the smell from the toilets made me retch! We stayed there for one night only, and checked ourselves out first thing in the moring and moved to another hotel!!!! Don't stay here if you have normal vision, sense of smell and don't appreciate rude staff.

Stayed February 2007
Helpful?
1 Thank TutorSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 8, 2007

The hotel Derby has its positives. The bed was nice and firm, the location to the station and town was great. The double room was reasonably spacious. The bathroom was small but clean. The roof garden looked like it would be a nice spot in summer time. umm....what else....? the breakfast was ok - not great, but ok.

The problems? The "twin" room was a single room with two beds crammed into it. The cramming meant that there was only a tiny corridor in which to move, and nowhere to put suitcases or selves. If you look at the photos of the rooms on their website, the 5th photo is a single room. If you remove the desk and put a single bed in its place, then stick a wardrobe between the end of the bed and the window then you get a perfect image of our room.

The lights throughout the hotel (including the bedroom) were overdim, but I suspect that might have been to try and hide a rather poor attempt at artistic paintwork.

The staff were reasonably friendly, however the advertised valet parking is actually a sort of handshake deal between the hotel management and a local garage. When I turned up, the price was 28 euro instead of the expected 20-25. I decided to go park on the street somewhere and discovered that in fact, because of the public holiday and Sunday, to park on the street was free, making the 28 euro even more of a ripoff.

We tried to use the internet point on the first night and were told that it wasn't possible, as they had run out of log in cards. The next evening, as we returned to the hotel we mentioned we would want to use the internet. But when we came back they told us again that they had no cards, and that we would have to wait for another day; we were pretty unimpressed that they didn't tell us this when we first mentioned our wish to use it. Luckily there was an internet cafe nearby.

The other minus is that the walls are very thin and without earplugs you might get to know your neighbours better than you would like.

Would I stay there again? Maybe... as a cheap night in a useful location.

  • Liked — firm bed, good dark blinds, location near the centre of Florence
  • Disliked — Hard to find at first, tiny room, tiny elevator, parking problems
  • Tips/Secrets — If you want a twin room take a double instead.
  • Stayed January 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Kiriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 3, 2006

This really small and dingy hotel is a dump. I'm not picky about hotels but I really had a problem with this one. The room I had smelled sooooo bad. I can't describe the odor, but it was so horrid that the first night I slept with the window open. The second night was cold so I suffered through a night sleep, waking up to gage several times from the stench. It was disgusting! Other negatives: The bed was actually a cot not a real bed. The bathroom smelled worse than the room. There was no hot water to take a shower. The breakfast consisted of cornflakes and stale croissants. And the night staff was very unpleasant, unhelpful, and truly annoyed that they had to deal with people, especially if you had a question. The morning staff was a bit better but not bymuch. You also have to be buzzed in after 7:00pm. When I checked-in in the evening I stood outside the gate waiting for about 5 minutes.

The only positives: Good location (5 minute walke to Santa Maria Novella train station). The sheets appeared to be clean.

Again, for the money, this hotel is not worth it. I'd highly suggest finding another place to stay.

  • Stayed November 2006, traveled solo
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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Helpful?
Thank travelgirl16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester,England
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2006

This was our first time in Florence and it certainly wont be our last.
The city is spectacular, the people are genuinely friendly and it was made even more special by the great service we received from the staff at Hotel Derby.
Granted the rooms are basic in decoration but at the end of the day it is a 2 star hotel! ( and after all its only a place to lay your head at night while you enjoy the sights of the city by day) It is unfair to say it is not clean as our room was cleaned, bedlinen changed and fresh towels and toilletries put in our room every day.
The breakfast is continental and you have fresh croissants/breads every morning with coffee or tea and fresh orange juice and a choice of cereals.
But by far the most noteable comment should be the staff. I do not think I have ever come across such friendly, welcoming and accomodating service than that which we received at Hotel Derby. We were even given a map when we checked in to show us where we were and where major tourist attractions were located. Even explaining and printing out train and bus schedules for travel out of town.
Overall you get more than you pay for. The air conditioning, en-suite, value for money and brilliant staff will ensure that we will be back again soon to stay at this "Little Gem!"

  • Liked — Staff- Cleanliness - Air conditioning - Close to amenities-
  • Disliked — Decoration (but again it is only a 2 star and you know that before you get there) and the Stairs
  • Tips/Secrets — Remember the bigger picture - you are in Florence to see the city and the culture so enjoy it!
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank libby18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2006

My mother and I went to Hotel Derby in Florence after visiting family in Croatia. Not knowing anything about the transportation system in Italy, our arrival was some 5 hours earlier than check-in and we arrived exhausted, miserable and soaking wet from the downpour on the short walk from the train station.
Upon arrival, Roberto immediately put us at ease and made us comfortable and was very friendly, informative and helpful for our 3 night stay.
The room, although basic, was clean and comfortable. There was internet access by the front desk for a reasonable 5 EU per hour, available at any time, day or night. The breakfast was plentiful and our whole stay was so pleasant that we are already trying to plan our return trip.
The location is great and there is a little pizza place directly across from the Hotel where the pasta (we enjoyed the tortellini) was done to perfection every time.
Altogether a fantastic experience!

  • Liked — location and the staff
  • Stayed September 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JewelzBijou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Derby Florence

Property: Hotel Derby Florence
Address: Via Nazionale 35, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #370 of 422 Hotels in Florence
Hotel Class:2 star — Hotel Derby Florence 2*
Number of rooms: 18
Also Known As:
Derby Hotel Florence

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