We arrived late in the afternoon at the start of a 3 night stay. The location was right. a bit away from Duomo but quiet. We found ourselves walking into the centre and taking taxis back at the end of the day.
Room: mattress wasn't comfy. I hope it was just this room. Air conditioner didn't work well. room 307. I contacted reception thrice. they kept saying it was fixed but I got tired and just stopped complaining. Again I wanted to use the room telephone and didn't want any surprises on the bill so asked reception for rates. They didn't know either! they said a private company will issue a charge. The TVs belong to the 80s. A 4* star hotel deserve LCDs or at least bigger screens.
Wifi: I knew ahead there was a charge. 14 euros per 24 hours. However this was per device which was surprising . so if you want to log on more than one device then you'll have to do the maths.....
Breakfast: forgettable. would happily skip if there was an alternative close by.
Staff: they were polite but unfortunately there wasn't enough personality. I guess this hotel would be ideal for a lay-over on a business trip. then you wouldn't notice .
This hotel would be 3 star at best.
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- Also Known As:
- San Gallo Palace Florence