Stayed here a couple of weeks ago. Lovely hotel - nothing I would change / complain about.
Perfect location - just around the corner from the bus and train station, so ideal if arriving there with luggage, and handy for transport for days out around the region. Lots of good places to eat and drink nearby, and just 15 mins walk to central attractions.
We had a room on 3rd floor looking onto courtyard - there was minimal traffic noise with window open, and silence with window shut. The room was a good size twin / double, nice bath / shower room, good air con to keep room cool, kettle and hot drinks in room and mini-bar fridge.
Breakfast was great - a good selection of cereals, fruit, breads, meats, cheese, eggs, pastries and cakes. You could either eat inside or at tables outside in the courtyard. A lovely start to the day.
The traditional decor of the hotel was delightful, combined with all modern requirements. Good free wifi throughout. Nice sitting room area with complimentary cooled water throughout the day. Really helpful staff at reception 24/7. (Didn't use the fitness facilities - too busy!)
We had a lovely break in Florence, and would recommend this hotel very highly.