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All reviews train station marble bathroom beautiful hotel room overlooking the piazza beautiful piazza rooftop terrace breakfast room junior suite beautiful room perfect location short walk turn down service old world favorite hotel sitting room breakfast staff excellent breakfast
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Reviewed June 21, 2017

Fully renovated, nice rooms, exceptional service, fantastic location. On the piazza with both the Santa Maria Cathedral and a gelato shop! A few blocks to the Duomo, convenient to the Uffizi, two blocks to the Firenze SMN Station. Excellent experience.

Room tip: Views of the Duomo or the Santa Maria Cathedral - your choice
Date of stay: May 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank 69WorldTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNovella, The Management at Santa Maria Novella Hotel, responded to this reviewResponded August 16, 2017

Dear Guest,

thank you for reviewing our Hotel Santa Maria Novella and for sharing your experience.
We are glad to read that this has been excellent and we are looking forward to welcoming you back for a next stay in Florence.

With our best regards,

Hotel Santa Maria Novella, The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2017

Just 5 minutes walk from the main station and 10 from the major tourist spots, this hotel is very well located plus our room had an expansive view across the beautiful Piazza Santa Maria Novella to the church.

Our room was very comfortable - spotlessly clean, a good size, well appointed and maintained with quality linens and furnishings and a marble bathroom with a wonderful bath just perfect for a soak after a hard days touring.

The staff were universally pleasant, the breakfast featured a very comprehensive range and the roof terrace and public areas of the hotel were very welcoming.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank sydneysider48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNovella, The Management at Santa Maria Novella Hotel, responded to this reviewResponded August 16, 2017

Dear Guest,

thank you for reviewing our Hotel Santa Maria Novella.
We are glad to know that you found our hotel well located and that you appreciated your room with view on Piazza Santa Maria Novella, its cleanliness, furniture and equipment.
We happily read that the level of service and the choice of our buffet breakfast satisfied your expectations too.

With our kindest regards,

Hotel Santa Maria Novella, The Management

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Reviewed June 20, 2017 via mobile

As usual, Santa Maria Novella welcomed us back. Had same room overlooking the piazza. Ventured out to see the favorite shops and have dinner at Perone near the river with gelato afterwards.

Love the rooftop with a bottle of Prosecco while listening to Italian Elton John playing on the piazza.

Spacious room, bath and air conditioning that keeps up with the high temperatures.

We always try to stay here ---proven year after year.

Date of stay: June 2017
Trip type: Traveled as a couple
1  Thank 638ronm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNovella, The Management at Santa Maria Novella Hotel, responded to this reviewResponded August 16, 2017

Dear Guest,

thank you for choosing our Hotel Santa Maria Novella once again and for sharing your experience.
We are really proud to have satisfied your expectations and we are looking forward to welcoming you again for your next stay in Florence.

With our best regards,

Hotel Santa Maria Novella, The Management

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Reviewed June 19, 2017

I stayed here in May 2017 with my new wife as part of our honeymoon and we couldn't have been happier. From the moment we arrived we were treated like royalty and even had strawberries and Prosecco delivered to our room. This hotel is in the perfect location as it is close to the station and all attractions, indeed you can see most of them from the roof terrace. A great breakfast, attentive staff and full of character, this hotel is one that deserves all the plaudits. Well worth a visit and we'll definitely be back.

Room tip: choose a high room overlooking the square.
Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank dutchmoon70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNovella, The Management at Santa Maria Novella Hotel, responded to this reviewResponded August 16, 2017

Dear Guest,

thank you for choosing our hotel for such a special occasion and for reviewing it.
We are really glad to know that you have been happy with the accomodation and that you found the position of our hotel convenient.
We are also happy to read that you enjoyed our buffet breakfast and that the level of service mets your expectations. We will sureply report your nice words to all of our staff.

Looking forward to welcoming you back in our Hotel Santa Maria Novella, we send our kindest regards.

Hotel Santa Maria Novella, The Management

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Reviewed June 16, 2017

Wonderful large room with sizable marble bathroom. We had a view of the piazza. The breakfasts are something to be remembered - fantastic choice of food. This is our second visit to Florence and we made sure we stayed here again.

Room tip: Rooms with view of the piazza are nicest
Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Nicebob24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNovella, The Management at Santa Maria Novella Hotel, responded to this reviewResponded June 17, 2017

Dear Guest,

thank you for sharing your experience in our Hotel Santa Maria Novella. We are glad to know that you appreciate the choice of our breakfast and that you liked your room and its marble bathroom.
Looking forward to welcoming you back for your next stay in Florence, we send our kindest regards.

Hotel Santa Maria Novella, The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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