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Santa Maria Novella Hotel
Ranked #29 of 421 Hotels in Florence
Certificate of Excellence
Level Contributor
3 reviews
“Loved this hotel!”
Reviewed July 16, 2014

This hotel was like an oasis. amidst the tourists and crowds of florence, this hotel provided me, my husband and twin 16 year old daughters with a place to truly unwind and relax. It was unbelievably spacious (especially for europe!) we got connecting rooms and it felt like a gigantic suite! Everyone at the hotel was helpful and the breakfast was great. It was well located and felt luxurious without being stuffy at all. I recommend this place highly!

Room Tip: I loved having windows that opened onto the piazza
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  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Hope E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,611 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
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Raleigh, North Carolina
Level Contributor
169 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed July 12, 2014

Great quiet hotel in a busy spot. The hotel is a straight shot from the SMN Train Station. You can easily awl to it from the station. You'll pass the church on the right and find the hotel on the left side corner of the plaza. It has no flags or even a banner at the entrance; just a door mat with its name. The hotel is made up of several narrow buildings hence up & down steps between rooms. Breakfast is really nice-taste their coffee yogurt. They also always have a chilled bottle of the "bubbly" (it does have alcohol).
To the right of the hotel within 10 min is the Duomo & Uffizi.

Room Tip: we had a room with a lovely view of the SMN church-they have different prices depending view/size of...
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  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank bubuli32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 7, 2014

A very good hotel in a perfect location a few blocks from the train station and a few blocks from the Dome. We stayed in beautiful penthouse with tasteful modern design. Great service and very good value. We will stay at Santa Maria Novella Hotel next time we are coming to Florence.

Room Tip: Go for the Penthouse with excellent view !
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank atte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 7, 2014

Almost everything was good - large clean room, comfortable bed, great shower, smart stylish decor throughout, and vast choice at breakfast. However, the photo of the roof terrace is definitely not how it looked when we were there, and the suggestion on our booking site to "enjoy a drink from the bar on the roof" was rather misleading. The hotel bar is small and on the ground floor, but if you want to you can buy your drink there and take it with you to "enjoy on the roof". Once up there (corridor, lift, corridor, steps, different lift), we found some bare tables and chairs - no lanterns, cushions, flowers, or bar - although the view was very good. Reaching the hotel by car was a challenge, due to city centre traffic restrictions, and valet parking was then EUR35 per day. The hotel's location is excellent, within walking distance from everything, including the central station only 5 minutes away. Our room looked out on to the piazza so there was a fair amount of noise from the bars below until well after midnight, which might disturb light sleepers although we didn't find it a problem ourselves. The hotel does not do dinner and there is only minimal room service, but there is lots of choice very close by outside.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate24_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 5, 2014

My husband and I stayed at the SMN last weekend. Highly recommended for its location, very central to local sights, restaurants, shopping, SMN train station. Wonderful breakfast in a beautiful dining room - yummy Italian coffee served with steamed milk - can't beat that. Oh yeah, love the bed with its canopy. Clean room, nice historic ambience.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank my3sons88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 4, 2014 via mobile

Great 4-star hotel that felt like it was refurbished within past month. We had a room overlooking the piazza that was huge. The bed was so comfortable I've contacted them to find out if I can get one here. Staff was terrific and had the most stylish uniforms I've seen. Check out the roof terrace!

Stayed July 2014
Helpful?
Thank jonadale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamison, Pennsylvania
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 2, 2014

My family of 4 (2 teenage children) just stayed at this beautiful hotel last weekend. Everything about this hotel is first class. The rooms are large, clean and beautifully decorated with an Italian flair. The rooms are quiet and over look the Santa Maria Piazza where there can be live music at night. We stayed in 2 connecting rooms and this was perfect and convenient. The breakfast has a wide variety of food - cereals, cheeses, pastries, eggs, bacon, fresh juices etc.. Very large for an Italian breakfast. The staff is very helpful and friendly. The location is perfect. It's a 5 min walk from the train station, 10 min to the Duomo, and is very convenient to delicious restaurants. We never had to take a taxi. The Santa Maria Novella hotel is our favorite and added a special touch to the end of our 10 days in Italy.

Room Tip: Ask for a room facing the Piazza.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Property: Santa Maria Novella Hotel
Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#24 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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