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“Great Hotel in great location” 5 of 5 stars
Review of Santa Maria Novella Hotel

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Santa Maria Novella Hotel
Ranked #26 of 421 Hotels in Florence
Certificate of Excellence
Scotland
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Hotel in great location”
5 of 5 stars Reviewed January 3, 2013

Booked into this hotel over new year 2012/13. The hotel is in a great location with all the major attractions easily walkable. The staff were very attentive and helpful. I would definately return to this hotel when I return to Florence. Breakfast had a wide choice of foods from fresh fruit/ cereal/continental breakfast and cooked breakfast.

Room Tip: No restaurant in the hotel but loads of places nearby for food. We watched the New yEar fireworks an...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank hibee07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (251)
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English first
NC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

Great location. Walked from train station and to the Duomo and all over. Best breakfast ever included in room rate . Careful with rental car ..... Only negative We rented a car for 3 days touring and was given a 100 euro ticket by mail 6 months later for driving in a historic section even though valet parked the car and we only drove directly in and out city. Not sure who and where got tocket . Hertz charged us $50 just to give contact info to police !?! But the Hotel is fabulous. Be sure to find the Santa Maria novella Pharmacia!

  • Stayed April 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank UNCtraveler7781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, Georgia, USA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 14, 2012

The best hotel we have stayed in during our two week tour of Italy! Beautiful hotel, great service, friendly staff, good breakfast and convenient location. Very close to the train terminal. I only wish we could have stayed longer.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank got2getaway02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abergavenny, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2012

We returned on the fifth of December from a five day stay at the Santa Maria Novella. The hotel is excellent in every respect. The Plaza de Santa Maria Novella is one of the most spacious in Florence and the room we had overlooked this to the Santa Maria Novella Church, which is superb. No where was far to walk and we could see the Duomo from the square. The room was very comfortable, luxurious and the bed vast. The en-suite was fabulous and very well appointed. Breakfast in the grand dining room was plentiful and fresh and the staff delightful. I would highly recommend staying here. .

Room Tip: Choose a room with a view
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Anne964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 30, 2012 via mobile

Quiet despite convenient location for station and historic centre. Fab view from our junior suite (room 503) overlooking the square. Nicely decorated and clean - big bathroom. Good service from the staff. Would recommend and stay again. Breakfast was fresh but not a lot of variety.

Stayed November 2012, traveled as a couple
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 30, 2012

The hotel was fabulous. The room was large and beautifully serviced. Could have happily stayed in the bathroom and it was such a relief after a lot of travelling to have a generous bathroom. The room was right on the square and a food market set up in the square the day we arrived so as well as sampling fine local produce, we loved the atmosphere it provided. The hotel was steps from the main train station and chosen because we came from Venice by train and left for Rome by train. As well as being convenient to the Dome and the Ufizzi and the Ponte Vecchio and a host of other lovely spots, you walk through some very tempting shopping spots. As well it was convenient for a quick train trip to Pisa for the day. The tourist bureau is also nearby. Staff were professional...ie. helpful and pleasant without being obtrusive. I could not recommend this hotel highly enough. Just go! We too, were fooled by the lack of signs but a small snag at the start very much outweighed by the facilities. Breakfast was also fabulous with beautiful local produce and freshly baked goodies. Also, felt very safe....important in Italy for two more mature women. Don't forget to visit the rooftop terrace. There is an ambulance station across the square but luckily people stayed safe and we weren't bothered too much by sirens.

Room Tip: View of Santa Maria Novella Square is great if you can have a room that faces the square.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Cats7911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

My wife and I stayed at this hotel for three nights and would have no hesitation in recommending it.

The staff are all very pleasant and courteous. The room had clearly been refurbished recently and although we found the decor a little overpowering for our taste it was very presentable and comfortable.

The bathroom was spotlessly clean and featured a lovely rainwater style shower. Our room did not have a bath which we missed.

Overall we enjoyed our stay at the hotel and the breakfast each morning was appetizing with cappuccino to die for!

Helpful?
1 Thank JimmaJnr
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Santa Maria Novella Hotel

Property: Santa Maria Novella Hotel
Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#22 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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