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“Very convenient” 4 of 5 bubbles
Review of Santa Maria Novella Hotel

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Santa Maria Novella Hotel
Ranked #28 of 422 Hotels in Florence
Certificate of Excellence
Bedfrordshire, UK
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very convenient”
4 of 5 bubbles Reviewed November 19, 2012

This was a good choice to stay at and well located for all the tourist traps. We got there late one evening and it could do with a slightly larger sign as it was difficult to see a brass plate behind a shrub. Nice rooms. Tourist tax was a not a very nice surprise they should build that into the room rate. Very nice choice of breakfast.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CPM1Bedfrordshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,517 reviews from our community

Traveler rating
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    384
    60
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Protaras, Cyprus
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed November 16, 2012

It is a nice hotel, on the square, walking distance from the station, restaurants, shops.
The staff is very helpfull for restaurants and directions.
On may the weather was very good, quite hot except the last day was very windy and raining.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gigis2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

Extremely helpful, knowledgeable and friendly staff. The rooms were very clean, comfortable and had everything we needed. The restaurant recommendations by the front desk did not ever disappoint and being within walking distance to most of the attractions in Florence was a great bonus.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester, NY
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

Santa Maria Novella was our first choice for a return trip to Florence having stayed there three years ago. The staff could not be friendlier, the common rooms downstairs are luxurious and cozy. The rooms are clean and have wonderful fixtures and tiles in bathrooms. Staff is wonderful and all questions are answered promptly. The staff alone would make this hotel perfect but the location is central and convenient and charming looking right out over the small piazza. This is the best choice you can make in Florence. Bravi!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nandy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehall, MI
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

We finished our trip to Italy in Florence at the Hotel Santa Maria Novella. Just a very short walk from the train station and we were immediately upgraded to a larger room upon check in. Our room was beautifully appointed and we overlooked the piazza and had a wonderful view of the Cathedral. The room was immaculate and the sheets were crisp and starched. The bed is very comfortable.The bathroom was huge and all marble. The breakfast room is gorgeous with sterling silver coffee and tea service and while the breakfast is buffet everything is refilled promptly and the food is very good. The service here from the front desk to the bar is the highest caliber. We asked the front desk the night before our very early departure for a wake up call and to reserve a cab. He arranged to have a breakfast packed for us for the ride to the airport. The location is perfect and everything in Historic Florence is within easy walking distance.
This is the only place I would stay in Florence.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank randyanddebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

The hotel is very good and it's in a central, perfect for visiting the center of Florence. Santa Maria Hotel is an historic and quaint hotel.
The room was very good and ambles. I especially enjoyed the common areas, very comfortable and luxurious.
There are two reading rooms that are comfortable and suitable to relax.
In addition, the room where breakfast is served is very nice.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LanaDu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, Michigan
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

This is a first class hotel, with a central location to the train station, restaurants and exhibits. This would be a destination that I would return to in the future. Walking distance from all the prime locations - you should walk from the train station and have your bags delivered since it is only a 5 minute walk and the taxi ride takes 20 minutes.

Room Tip: Get a room overlooking the church.
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Victor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Property: Santa Maria Novella Hotel
Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#23 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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