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“Been here twice”

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Santa Maria Novella Hotel
Ranked #29 of 411 Hotels in Florence
Certificate of Excellence
Pleasanton, CA
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Been here twice”
Reviewed November 5, 2012

This return trip was with my husband and son. First time here was a last minute find when I was stuck in Italy during the volcano a few years ago. I had to bring my family back here. Staff was helpful. This is a perfect location I think. Walk from the train is easy so no need for taxi. Easy to walk through all of Florence from here. Breakfasts were fabulous. Rooms are very nice. They booked the Uffizzi tickets for us for a small charge. We then skipped the long lines. I would go back to this hotel in a flash!

  • Stayed March 2012, traveled with family
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Helpful?
1 Thank malstott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (286)
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English first
Cape Town, Western Cape, South Africa
Level 5 Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 1, 2012

This Hotel is literally 5-10min walk form the station. When you get out the station walk to your right and keep going, behind the Santa Maria Novella church is a big piazza the Hotel is literally on the corner but you can't see it as from the outside it looks like apartments of office block. This was a splendid Hotel and if you are luck to get a room overlooking the Piazza grab it. The views are great early in the morning and at night as this is when it comes alive. The staff are fantastic and very willing to help especially in English. The breakfast was great. Leaving the restaurant everything is literally like everything else in Italy within walking distance. Nice thing about the hotel was the fact that you are so close to the Train station you can hop on and off and get around easily. Rooms were marvelous especially with a 3year old and 1year old. They provided a cots for no extra charge. Nothing was too much for them. Felt like heaven even though we only slept there. Or don't forget about the free WiFi always a winner.

Room Tip: Rooms facing the Piazza are excellent.
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  • Stayed July 2012, traveled with family
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Helpful?
1 Thank AvineshP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 30, 2012

The Santa Maria Novella hotel oozes quality. Its staff are welcoming, friendly and efficient, and the hotel's location is perfect. The little bar on the ground floor is a welcome retreat after a day's Florentine exploration. Try a glass of chilled Prosecco with a plate of air-dried ham, pineapple and melon. Excellent!

  • Stayed October 2012, traveled solo
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Helpful?
2 Thank Annie46Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level 5 Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 28, 2012

we stayed here as part of a trip with the Orient Express. our room overlooked the sq & when we opened the double windows & sat on our luxurious sofa at the end of a long day sightseeing it was pure luxury. the staff were so helpful & friendly. we had our Uffizzi tickets booked for us by them & it was worth every penny. Breakfast was a good selection, well made & the hot food was hot (not always easy in an Italian hotel). On the one day of rain, free unberellas were plentiful bu the front door. The roof top terrace was worth the visit, we took our drinks up for sunset one evening & it was wonderful. I woud recommend it to anyone for location, service & all round luxury. plenty of bars & eateries nearby, they recommended a coupke & they were good choices. the beds were comfortable & fresh sheets each day, how wonderful. the large marble bath was to die for & I could have spent the 4 days in the room, enjoying just that !!

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank y0rkshireh0lidaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 27, 2012

Hotel Santa Maria Novella is about a five minute walk from the train station overlooking the Santa Maria Novella square and a little longer to the touristy area. It's a really nice, well run hotel with a touch of luxury. The breakfast has a pretty good selection for an Italian breakfast. The rooftop deck has an amazing view, and it seemed that we were the only ones ever on it. A great place to sit and listen to the bell towers. The concierge booked three restaurants for us and were generally very helpful. If you need it, there is a bare bones gym in the basement with a sauna that no one seems to use.

Room Tip: Splurge for a room overlooking the square - it's worth it.
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  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
256 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed October 24, 2012

This is a wonderful hotel of very high standard. We had a lovely room overlooking the Piazza and the church. The staff are very friendly and efficient. The breakfast is excellent. A five minute walk from the railway station, the hotel is perfectly positioned on the edge of what is a very quiet Piazza. It is also located close to some very nice restaurants, all within a five minute stroll. We loved it here. We can highly recommend this hotel.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank FunTimes030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paris
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 24, 2012

We spent two days in the hotel on October 21 and 22 2012. We had a room with a view on the place and the curch, quiet and verypleasant. Room is very clean and well decorated. Bathroom also with a view on the place is modern vast and also very clean. Nothing to complain about the hotel. Breakfeast are fantastic and staff is very nice. The hotel is perfectly located, just a five minute walk from the Duomo place.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank jacqueur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Property: Santa Maria Novella Hotel
Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#25 Business Hotel in Florence
#25 Luxury Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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