We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
UNA Hotel Vittoria
Nearby Hotels
FH Calzaiuoli Hotel(Florence)
$216
$207
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Alessandra(Florence)
$163
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Il Guelfo Bianco(Florence)
$227
$199
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$264
$248
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$491
$233
Official Hotel Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Brunelleschi(Florence)
$353
$312
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$264
$243
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$378
$334
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hotel David(Florence)
$188
$162
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Lungarno(Florence)
$671
$651
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (1,597)
Filter reviews
1,597 results
Traveler rating
586
694
214
63
40
Traveler type
Time of year
LanguageAll languages
More languages
586
694
214
63
40
Show reviews that mention
All reviewsled lightslighting systemponte vecchiofun hotelsan fredianotrain stationmodern designsuperior roomminute walkclose to the hotelexcellent hotelper daybreakfast was includedshowerhallwayeurotiles
Filter
Updating list...
213 - 218 of 1,597 reviews
Reviewed January 2, 2013

Have been meaning to write this since our trip in August 2012.
We booked this great hotel fairly last minute and enjoyed every moment of our stay.
We loved the rooms even though the workings of the bath/shower took a lot of getting used to .
All the staff were great, booking us a table at a restaurant for the Saturday night. Particular mention to the bar man and the driver of the shuttle bus.
Breakfast was great.
Yes location is a little far out but that added to the tranquility and it was only a twenty minute slow (it was scorchio)walk to the centre.
I would definately stay here again

Room Tip: Go superior if you dont mind the glass walled shower !!
  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mazzaManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

Ok, its a bit out of the way but hey, the walk to the Ponte Vecchio is great. Plenty of shops and great artisans on the way. The rooms are clean and functional but we could not breathe because it was stiflingly hot. Did not have a clue how to turn down the heat so slept with the window open.

Check in was ok but wished the gentlemen whom helped us to our room with the luggage would spend a few minutes educating us about the various functions of the room.

The problem I have with this place as follows:

Internet is not free and a big rip off. EU25 for 24 hours. We signed on for their so called special of EU10 inclusive of the mini bar, which was a bottle of water and a bag chips. Had to go through this entire process of registering and then signing before they gave us a password only then to be told the wifi does not work. In their defence, they did solve the problem the next morning but we had to pay EU3 for a 30 minutes.

On check out we decided to pay by cash only to be told they did have change for EU500. So I said I would go to the bank across for the hotel to get the change. The bank also did not have changed so I had to come back to the hotel and see what they could do. Fortunately they called a shop around the corner whom provided them with change for EU500. When I asked them why a hotel did not keep change they simply told because of security reasons.

So if they are worried about security so much that they refuse to keep change in their kitty at night how on earth do they ensure the safety of their guests?

Room Tip: If traveling in Winter make sure you ask them how to adjust the heating in the room.
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jjy88sm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this reviewResponded January 7, 2013

Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We have taken note with regret of your opinion, all of our staff is trained to establish a friendly relationship with the Guests and to follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Please accept our sincerest apologies because we didn’t find out how to satisfy your expectations.
We hope that you could give us an opportunity in the future to demonstrate you our professionality and carefulness of our services.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012

The room was great, with outstanding interior design.

It was at least 15-20 min from here to il Uffizzio. I dont mind walking but going back to the hotel after a whole day of walking around was a bit tortuous.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LeaCasas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2012

We stayed overnight at the UNA Vittoria after our stay in Rome and on our way to Venice. We picked it because of the unusual decor and the wonderful price! My daughter absolutely loved this place. She did not want to leave!! It was very different then our hotel in Rome. It had a playful fun tone when you walked in with the lounge area being corky in the seating arrangements. The room we had was PINK, in a big way. But, it was cool too. It had multiple ways to light up the room, a huge TV on the wall and the shower was perfect with a wonderful shower head that you appreciated after a long day of walking. The weirdest part was opening the windows from this art deco hotel and seeing the old ancient city with clothes hanging and old buildings. It was alot of fun to see the contrast. We enjoyed the location and walked everywhere. The staff was pleasant and helpful. The breakfast had everything you could have asked for on the menu.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank touristnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this reviewResponded December 1, 2012

Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

Modern and hip, this hotel offers an interesting contrast to the old city of Florence. We realy liked everything - artsy furniture in the loby and bar area, excellent breakfast, cool rooms with fluorescent lighting ... Hotel is not in the city center, but you can walk there in 20-30min. For those who do not like to walk, there is a bus stop in front of the hotel as well as free shuttle that would take you to and from the train station several times per day. Personnel was friendly and helpfull, rooms were clean and rather spaceous for European standards, and you get great value for your money. We realy enjoyed our stay there and would deffinitively recommend it.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MariaZ011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this reviewResponded November 23, 2012

Dear Maria,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
UNA Hotel Vittoria is a new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocating the ancient Florentine spirit of hospitality.
"Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Wishes to have you again our Guest, I send you my best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews