Ok, its a bit out of the way but hey, the walk to the Ponte Vecchio is great. Plenty of shops and great artisans on the way. The rooms are clean and functional but we could not breathe because it was stiflingly hot. Did not have a clue how to turn down the heat so slept with the window open.
Check in was ok but wished the gentlemen whom helped us to our room with the luggage would spend a few minutes educating us about the various functions of the room.
The problem I have with this place as follows:
Internet is not free and a big rip off. EU25 for 24 hours. We signed on for their so called special of EU10 inclusive of the mini bar, which was a bottle of water and a bag chips. Had to go through this entire process of registering and then signing before they gave us a password only then to be told the wifi does not work. In their defence, they did solve the problem the next morning but we had to pay EU3 for a 30 minutes.
On check out we decided to pay by cash only to be told they did have change for EU500. So I said I would go to the bank across for the hotel to get the change. The bank also did not have changed so I had to come back to the hotel and see what they could do. Fortunately they called a shop around the corner whom provided them with change for EU500. When I asked them why a hotel did not keep change they simply told because of security reasons.
So if they are worried about security so much that they refuse to keep change in their kitty at night how on earth do they ensure the safety of their guests?
- Official Description (provided by the hotel):
- Located in the historical quarter of San Frediano, near the Lungarno, new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocative of the ancient Florentine spirit of hospitality. Indoor parking space. ... more less
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- Also Known As:
- Una Hotel Florence