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“Amazing”

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Hotel Palazzo Ognissanti
Ranked #196 of 410 Hotels in Florence
Reviewed May 11, 2014

Amazing trip to Florence. Hotel was really nice, receptionist at the front was really helpful. Rooms where small but tidy. Wifi excellent.
10 minute walk from everything. 5 minute walk from train station. We went to Pisa, very average place compared to florence.
Hotel recommended a restaurant called Il parione very close to hotel. Very lovely( make sure you sit down stairs!)

Great trip !

  • Stayed: May 2014, traveled as a couple
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Thank Arron27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded May 13, 2014

Good Morning Arron27,

I'ts a real pleasure to know that we were able to provide you an amazing experience here in our magnificent city.
Than you so much for this nice comment and for the praises to our professional and helpful front desk staff, to the WI-FI service and the hotel location, central and close to the station, the main monuments and the fair center.
I really hope that you can recommend Palazzo Ognissanti to everyone: if your plans are to come back to Florence in the near future, I expect that you will give us the opportunity of serving you again.

Gianni Andreucci
Resident Manager
Best Western Hotel Palazzo Ognissanti

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161 - 167 of 987 reviews

Reviewed April 24, 2014

The location attracted us as it was close to the train station and good stroll away from the main attractions. Upon arrival, we were impressed with the efficient and friendly staff. The room was tucked away on an upper floor and was a good size for the price - about £90.00 a night. The internet was easy to access and worked well in our location. The breakfast was very good with a wide selection of meats, breads, cereals fruit and drinks. There was even some bacon - something of a rarity in these parts - and better quality coffees could be requested from the staff. There's a reasonable mini-market over the road and a number of decent eateries in the same area. One noteworthy bonus was the ease with which we were granted an extended check out time to early afternoon which fit with our train schedule. No extra cost and it made our stay there even more comfortable. Highly recommended

Room Tip: Can only say that our room on the third floor was quiet as we were above the main road and the windo...
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  • Stayed: April 2014, traveled as a couple
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3  Thank AlanF954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded April 29, 2014

Alan F,

yes, we are really proud of our breakfast which presents a great choice of high quality sweet and savoury products: we've worked hard on it and now we can say that it gives to our hotel a great competitive advantage.

I'm glad that you have chosen Palazzo Ognissanti due to its strategic position near to the railway station, congress center and main monuments; but it's even more gratifying that during your stay you have appreciated the professionalism and kindness of our staff.

Thank you again for the nice words you spent about us: we look forward to having here again as soon as it will be possible.

Warm regards.

GIanni Andreucci
Resident Manager
Best Western Hotel Palazzo Ognissanti

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Reviewed April 23, 2014

This hotel was one of many highlights on our 6 week trip in Europe. The best way to sum up this hotel and our experience here is to state that when we return to Italy we will make Fierenze (Florence) and the Palazzo Ognissante the center or base of our trip. The room was very clean. The staff were very helpful and provided us with excellent advice. The hotel is located with in easy walking distance of the Central Rail Terminal. If you like to walk, this is an excellent hotel as you can access all of the old city from here. The clerks were all fluent in English and very accommodating. Again, We will return to this hotel.

  • Stayed: November 2013, traveled as a couple
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Thank Spencer Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded April 24, 2014

Dear Spencer y,

believe me, we enjoyed your review.

It's great to know that, on the occasion of your 40th Anniversary trip we have provided to you such a nice experience.

Our location, very near to the main monuments, the railway station and the congress center , is of course one of our highlights but we've been pleased to read your positive comments about our staff and the overall cleaning as well: thank you for that.

We just look forward to having you here again soon!

With my best regards.

Gianni Andreucci
Resident Manager
Best Western Hotel Palazzo Ognissanti

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

We stayed four nights at this hotel in Florence. It is a few blocks from the train station and within walking distance of most if not all major attractions of the city. There are many restaurants nearby which are reasonably priced. The hotel has a very good breakfast buffet. The staff is very friendly and helpful. We stayed there because we needed a room for three, which is not always easy to find in Europe. We were concerned that the room might be too small from what we had read on the internet. The room was not large but it was adequate for three people. The bathroom was fairly large and had a good shower. Only criticism is the bed was a bit too hard and could use new blankets. The hotel was quiet and elevators seemed to always be available or come quickly.

  • Stayed: March 2014, traveled with family
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1  Thank travelsafarohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded April 23, 2014

Good afternoon travelsaf,

it's been a pleasure to receive your kind comment about us.

Thank you very much for the praises to our buffet breakfast, clerks and to the comfort, largery and quietness of our rooms.

I'm pleased that you have remarked the central position of Palazzo Ognissanti, near to the Santa Maria Novella Station, to Uffizi Gallery and to the Duomo, in an area where there are a lot of tipical toscan restaurant, some of them amongst the best in Florence.

We look forward to see you again at our hotel if one day in the future you come back to visit Florence .

Best regards.

Gianni Andreucci
Resident Manager
Best Western Hotel Palazzo Ognissanti

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

Hotel is very central and ideally situated for all tourist attractions, it is close to the river and only a 5 minute walk from the train station
The reception staff are excellent, they are so helpful and friendly, Gianni even booked tickets for the academia gallery for us, which saved us a lot of time queueing.
The rooms are very clean and comfortable and there is a good breakfast provided.
I would definitely use this hotel again.

Stayed: April 2014, traveled with family
Thank Nicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded April 22, 2014

Dear Nicki M,

It has been a great pleasure to receive your nice review .

I would like to thank you very much for emphasizing the kindness and professionalism of our staff and the high quality of our breakfast.

The location is another strong point of Palazzo Ognissanti, close to the train station and to all the main landmarks as you properly said.

Since you remark that you would stay at Palazzo Ognissanti again if one day you come back to our wonderful town, I hope to have the pleasure of serving you again .

Warm regards,

Gianni Andreucci
Resident manager
Best Western Hotel Palazzo Ognissanti

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2014 via mobile

60s ambient room. Room 218 in other buildind afterwards firedoor. Very noisy window and we almost die frozen. This 4 stars is not an hotel.... IS A HOSTEL!!! Please recommend this hotel to your best enemies.

2  Thank David G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded April 17, 2014

Good afternoon Mr. David G.,

thank you for the comment left on Tripadvisor: it's very important for us to understand our guests' experiences to have the possibility to adjust our flaws and improve our appreciated hotel.

Best regards.

Gianni Andreucci
Resident Manager
Best Western Hotel Palazzo Ognissanti

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 9, 2014 via mobile

First of all, the hotel staff is absolutely amazing. The reception Clarks are very kind and very helpful. The room service is excellent, and the room itself is neat and cozy. The breakfast is tasty and varied.
Also, the location of the hotel is great, only about 10 minutes walk from the S. M. Novella train station and most of the city sites.
Bottom line: we highly reccomend best Western hotel (palazzo ognissati) to everyone.

1  Thank Neta B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Palazzo_Ognissanti, Direttore at Hotel Palazzo Ognissanti, responded to this reviewResponded April 10, 2014

Dera Neta B,

thank you so much for the praises to the hotel clerks, who are the real added value here at Palazzo Ognissanti.

I'm also pleased you wanted ot emphasize the quality of our rich breakfast and the central position of our hotel, near to all the main monuments ( like the Duomo or Ponte vecchio) and only 300 metres far from the train station.

My warmest regards.

Gianni Andreucci
Resident Manager
Best Western Hotel Palazzo Ognissanti

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Palazzo Ognissanti

Address: Via Maso Finiguerra 12R, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#103 Luxury Hotel in Florence
Price Range: $72 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Ognissanti 4*
Number of rooms: 44
Official Description (provided by the hotel):
Palazzo Ognissanti Hotel is located in an important 19th century building in the historical city center of Florence, on the corner of Borgo Ognissanti and Via Maso Finiguerra. Just minutes away from the Santa Maria Novella train station, from the main city monuments and the Exposition and Conference Center. Nearby there are some of the cities' finest restaurants and typical florentine "trattorias", all within walking distance. The rooms are furnished simply and functionally. WiFi internet connection is free of charge. The Hotel has special agreements with various garages in its surroundings. ... more   less 
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Also Known As:
Best Western Florence
Florence Best Western

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