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“Perfect Hotel”
Review of Hotel Degli Orafi

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Hotel Degli Orafi
Ranked #31 of 412 Hotels in Florence
Certificate of Excellence
Mid Glamorgan
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect Hotel”
Reviewed February 18, 2014

For my 50th birthday my husband treated me to a trip to Florence and we stayed in the Hotel Degli Orafi for four nights. Our first impression was positive and we were welcomed by a very friendly and courteous gentleman on the reception who gave us all the information we needed about the hotel’s amenities. Our room on the second floor was spacious, clean and well equipped; although for us Brits who are used to the cold, slightly on the warm side. The large double bed had crisp cotton sheets with extra pillows if needed. The beds are firm, as other reviewers have noted, but to be honest they are perfectly adequate for the few nights we stayed there. The roof top bar is a great place to unwind after a hard days walking and eating, with lovely and helpful staff too. One of the highlights of our trip was that although we did not mention it was my ‘significant birthday’ they must have noticed the card my husband gave me in the morning and to our delight we found a bottle of chilled wine and nibbles when returning to our room in the afternoon. This was a lovely gesture and added to the wonderful day I had celebrating my birthday. Breakfast is a real treat, sitting in the ornately decorated breakfast room overlooking the river Arno is perfect; the buffet has lots of choice which was always fresh and very tempting. The location is perfect with the Galleria Uffizzi and the Ponte Vecchio only steps away from the hotel entrance and within easy walking distance of all of the many other sights that Florence has to offer. Would I stay there again – without hesitation, the Degli Orafi is everything you could want from a hotel in Florence.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank packandgo03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, April 1, 2014
Dear Guest,

Thank you so much for your kind review!
We are so happy you enjoyed your stay with us and that you had a perfect birthday and holiday experience in Florence. Hopefully you will be able to return to us very soon, we would be so honored to have you with us again,

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Value
  • Cleanliness
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Houston, Texas
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 17, 2014 via mobile

I dont think I can write a review that will fairly describe the amazing experience we had at this lovely hotel but I will try to summarize the reasons I think this hotel is a hidden jewel in Florence. First and most of all location location location!! I dont think previous reviews were clear enough... The hotel is in the most blessed location!! It is right in front of the ponte vecchio and literally behind the uffizi gallery and the vecchio palazzo, walking distance to EVERYTHING! including the whole historic area, shopping, restaurants and the train station. There is a terrace in the roof where u can have drinks or eat and you can see the palazzo veccio and the duomo!! gorgeous!! Reason 2 outstanding customer service. The staff was cortuous and went out of their way to make u feel at home, when we got to the hotel we were received by a cornucopia of fresh fruit in our room and complimentary drinks at the roof terrace bar, everybody spoke english and the water was free. 3 a lot of extras which u dont get in every italian hotel including free RELIABLE internet and at least one English channel (international CNN) I stayed in 4 different at least 4 star hotels im Italy and none of them offered that. Also wonderful complimemtary breakfast with variety and all u can eat buffet. Finally the fourth reason are the rooms which are spacious, spotless and quite comfortable. I did not get either noise or weird smells like other reviewers. Also I noticed an available computer with printer in a nice sitting area outside each floor which I did not use but was a great touch! Finally I would like to say that the reviews here dont do the hotel justice. I did an extensive research and chose this hotel due to location but still had concerns before I got there but the minute I got there I realized what a gem this hotel is and was surprised it didnt have more clear and begter reviews. All in all my boyfriend and I absolutely loved the hotel and are recommending it to our friends. We are looking forward to going back to florence and staying at the oralfi again. Thank you for a wonderful stay and keep up the great work!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gloria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, April 1, 2014
Dear Guest,

We are extremely honored to have received such a wonderful review on Tripadvisor. To hear that our hard work has payed off is a great satisfaction and my team is more motivated than ever! We cannot find enough words to thank you for this amazing publicity and would like to invite you back to us very soon. We are eager to welcome you back to your second home and Florence family and give you another fantastic Hotel degli Orafi experience!

Warm regards,
Rossella Nelli
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 12, 2014

great location--steps from Uffizi, Ponte Vecchio & Palazzo della Signoria; every other major site, church, Pitti Palace, etc easy-walk close. Very clean room & hotel with free wifi, comfortable bed, extra pillows, big windows, big closet with small safe, a little balcony overlooking red tile rooftops. Nearby restaurants of all levels. Best of all the lovely breakfast room (some days the table looking into the Vasari Corridor (figures in Dan Brown's novel Inferno) and down on the Arno River was available) with beautiful high & chandeliered painted ceiling. Excellent breakfast buffet with lots of choices, fresh, delicious. Staff helpful. Lovely sitting rooms on ground floor and adjacent to breakfast room. Would stay here again and again. Highest recommendation

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lcbelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, April 1, 2014
Dear Guest,

Thank you so much for your wonderful and detailed review about our hotel!
I am delighted to read that you found our hotel to be warm and friendly and that your stay at our hotel was up to your expectations, that we were able to provide you the positive experience we endeavor to give to all our valued guests.

We hope to have the pleasure to welcoming you back very soon!
Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2014

We loved our stay at the Degli Orafi hotel. Helpful, friendly and courteous staff. Really excellent room (no. 305). Very clean. Well appointed. Very small lobby. Terrific location (close to the Uffizi, the Ponte Vecchio, Piazza della Signoria, the Palazzo Vecchio, and the Santa Croche is also close by. Easy walk to the Duomo and San Lorenzo etc. Wonderful breakfasts in a magnificent room. We would thoroughly recommend this hotel to travellers to Florence. Our clean laundry, was returned in brilliant condition. Again, we loved our week at the Degli Orafi. Thank you.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 134Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, April 1, 2014
Dear Guest,

Thank you very much for your wonderful comments following your recent stay with us,they are very much appreciated! It is wonderful to read that you were satisfied with our hotel and that you liked our services. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation for all of us.
The entire team is looking forward to your next visit to Florence!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kifisia, Greece
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 28, 2014

The Hotel is perfectly located between the Galleria Uffizzi and the Ponte Vecchio. The view to the Arno and the bridges is magnificent from the front rooms on the upper two floors. If you stay on the first or second floor the view is partly obstructed by the Corrodoio Vasari! The hotel personnel is friendly but also very professional.

Room Tip: Front rooms have a magnificent view. The street can be noisy at night.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vassilios M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, April 1, 2014
Dear Guest,

Thank you for your wonderful review about our hotel!
I am delighted to read that you found our hotel to be warm and efficient and that your stay at our hotel was up to your expectations, that we were able to provide you the positive experience we endeavor to give to all our valued guests.

We hope to have the pleasure to welcoming you back soon!
Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 26, 2014 via mobile

Orafi is perfectly situated overlooking the Arnot and Ponte Vecchio. A small boutique hotel, with a wonderful breakfast complete with fresh fruit, yogurt, cheeses, scrambled eggs, pastries. The breakfast was a nice way to start the day, we had the riverfront facing 4 th floor bedroom, the large windows open wide to allow us to enjoy the Arnot. We watched scullers row by. We know the typical Euro room is twin beds, however, these were the worst beds we have ever tried to sleep in. It wouldn't hurt for the hotel to invest in some new beds. Another recommendation would be for a coffee/tea station during the day would be so nice. There is a rooftop bar but the hours are for a bar. Some other hotels have tea or coffee offered somewhere in the hotel. The location was great to get around, it's literally next door to the Uffizi, easy walk to the Duomo. So if beds don't matter to you, this is a great place to stay.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rotzpeople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, April 1, 2014
Dear Guest,

Thank you for reviewing our hotel and sharing you thoughts with us and other travelers on Tripadvisor.
We thank you for your nice comments regarding our location, breakfast, views and overall stay in our hotel.
I am sorry you found our beds too firm, it is normal to feel a bit uncomfortable on a hard mattress if you are used to a softer and vice versa. They have been chosen respecting all ergonomical benefits but can be placed with a softer topper if so needed.
We take in consideration your suggestions about extra facilities and the opening hours of the bar.

We hope to have the pleasure to welcoming you back soon!
Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 20, 2014

across the road from Ponte Vecchio..... Tick
5 minutes from the Pitt Palace.....Tick
6 minutes to Piazza Della Signoria....Tick
Large, spotless bathrooms.
Great front desk staff, 50 metres from Via Dei Calzuoli, close to the best shops in Florance...
The location of this hotel is terrific, BUT!! our room was on the first floor, and the corridor where we were, had a terrible smell of sewer, which in turn ment that our room smelt of sewer, I thought it was because of the river, but my daughter's room also on the first floor but on the either side of the floor had no such smell, except her room was freezing all the time.
The Breakfast room is lovely, with great views of the river and the food is excellent.
If it wasn't for the terrible smell,I would rate this hotel a 5 out of 5.

Room Tip: Stay away from the first floor.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marina88-60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, January 23, 2014
Dear Guest,

Thank you for reviewing our hotel and for staying with us!
First of all I'd like to say that I am happy you found our location to be convenient and that we made you feel home in terms of customer service and professionality.
In regards of the bad smell that you occurred I must say, as stated to a previous traveler in the same month of stay, yes Florence at times has this sewere smell coming up from the drain. So, this is not a problem of our hotel in particular but the whole township, a matter that is already up in discussion. In particular at that time the sewer was slightly worse due to the works of a drain in the building next to us, therefore the major complaint. Usually as you might have read reviews like this are not common, therefore I cannot other than apologize that you encountered this at this particular occasion and welcome you back for another experience.
We will do our best to earn your 5 of 5! And it is a shame since I think we have so much more to be proud of, not to forget our complimentary services that are very appreciated by our guests.

Warm regards and welcome back!
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Degli Orafi

Property: Hotel Degli Orafi
Address: Lungarno degli Archibusieri, 4, 50122, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Florence
#22 Family Hotel in Florence
#27 Luxury Hotel in Florence
#29 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Degli Orafi 4*
Number of rooms: 42
Official Description (provided by the hotel):
This magnificent 4-star luxury hotel is located in an ancient Florentine building dating back to the 13th century. You will find it in the centre of the city next to the River Arno and just a few steps away from the famous Ponte Vecchio & the Uffizi Gallery.The Luxury Hotel Degli Orafi, in the heart of the historic centre, has got everything on its doorstep. ... more   less 
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Also Known As:
Degli Orafi Florence
Degli Orafi Hotel

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