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“Excellent location, classy rooms, don't expect a ton in the service area” 5 of 5 bubbles
Review of Antica Torre di Via Tornabuoni

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Antica Torre di Via Tornabuoni
Ranked #11 of 422 Hotels in Florence
Certificate of Excellence
GreenLeadersSilver level
Seattle, Washington
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Excellent location, classy rooms, don't expect a ton in the service area”
5 of 5 bubbles Reviewed July 15, 2014

Pros:
- Excellent location. There is simply no topping it. 2 min to Ponte Vecchio and all the other major tourist sites. Surrounded by luxurious boutiques. Good restaurants in the area.
- Indoor and outdoor sitting area in one of the towers with breathtaking views of the Duomo. Tea is free. I just wished we had time to utilize the space more.
- Comfortable rooms with tasteful decor. Everything functioned well. In fact, I can't think of a single thing that I would like to have changed.
- Great breakfast area with outstanding city view. Breakfast spread is wonderful from warm food, pastries, yogurt, fruit, etc.

Cons:
- While the employees are cordial and efficient, I will say that the hotel is a bit undermanned for this price range, and thus the front desk's demeanor is a bit brusque. Be prepared to carry your own luggage, don't expect high quality concierge service and you'll be much happier.
- No front desk service after 10pm. Would be tragic if you forgot to grab your keys, etc.
- My husband wanted to enjoy the beautiful views from the terrace at breakfast, but was harassed by pigeons. He joined the rest of us indoors for the remainder of our stay. The breakfast servers could also be a bit on the slow side, they seem to be undermanned as well.
- The same trombone player played in the piazza below our room every evening. We found the performance quaint and romantic the first night. Unfortunately the guy had an extremely small repertoire consisting of "Godfather" theme song and "Danny Boy", so by the third night, we felt tired and impatient...

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aquavanguard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 18, 2014
Dear Aquavanguard,
thanks a lot for posting your comment on Tripadvisor.
I appreciate the analysis of pro and cons you made and I'm happy that at the very end the valuation is excellent; at the same time I'll take the opportunity to give more information to all the Tripadvisor's users; infact Reception closed at 10.00pm but we have a night porter available for emergencies so don't worry: you could forget the key without any tragic situation because our porter will be happy to open you the front door!
I hope to welcome you in a next future and please feel free to contact me directly.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,061 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (203)
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Johannesburg, South Africa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 14, 2014

We stayed at this wonderful little hotel for 3 nights in July 2014 - had high hopes based on the tripadvisor reviews and photos we had seen, and this place exceeded our expectations. The staff were all incredibly helpful and friendly, and a special thanks to Lorenzo the barman for his great G&T's. The views from the 2 rooftop terraces are second to none - both of the city and the beautiful Duomo, as well as the Arno River - perfect place to relax and watch the sun set over Florence. We could even see the Duomo from our bedroom window. The breakfasts included in the room rate were absolutely DELICIOUS! Thank you all.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RandWjhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 18, 2014
Dear RandWjhb,
I should thank you for the kind comment posted on Tripadvisor.
I'm extremely happy to see that the Antica Torre Tornabuoni exceeded your expectation and I believe that your opinion will help many other travellers.
I'll invite Lorenzo to read your message and I can say he will be enthusiastic.
Please contact us directly everything you may need.
Warmest Regards,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

I am an international author and my wife and I return to Italy every year. Firenze is of course breathtaking to visit and the Tuscan surroundings. And I know of no better hotel for location, classic classic interior and amazing staff and, and, and….Trust me, this hotel is a wonder and romantic. Here is the url to see my full review on this hotel and Florence
http://noahbenshea.com/heavenly-firenze/

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Noah b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 18, 2014
Dear Noah b,
I cannot say thanks enough for the wonderful comment you left on Tripadvisor and much more for what you publish on your web page.
I'm grateful, from the bottom of my heart for your words: grazie.
As you come to Italy every year I wish we can welcome you again on the next so, please contact me directly in order to assure the best available service.
Grazie,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio City, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 4, 2014 via mobile

This small hotel near the Arno was recommended by a friend and did not disappoint. The location is excellent, the rooms comfortable and spacious and the service superior. Martina at the front desk could not have been more helpful to the five of us. She made excellent dinner reservations and was always willing to help. The views from the terraces are the best in Florence. A great morning breakfast with a wonderful staff. We highly recommend.

Stayed July 2014
Helpful?
1 Thank OhioBuckeye1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 7, 2014
Dear OhioBuckeye1215,
thnaks for sharing your experience about the Antica torre Tornabuoni on Tripadvisor.
I'll thank personally all the staff and obviosly I'll congratulate Martina which took a good care of you!
I wish you can come back in Florence soon and I invite to reserve directly in order to have our warmest welcome.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 1, 2014 via mobile

We stayed the first night of our honeymoon on 20/06/2014 here. It is the most wonderful hotel. The staff are second to none. We were taken to be shown our room and the roof top terraces personally by Maria. We were simply stunned by our room having its own terrace and a complimentary bottle of a Prosecco waiting for us to celebrate our nuptials. I nearly cried when I saw this!

The views from their terraces are simply superb! The staff were so kind, friendly and very professional. We would certainly return here if we are lucky enough to visit Florence again.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank pennyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 3, 2014
Dear pennyal,
Thanks you for choosing the Antica torre Tornabuoni for your honeymoon.
We are glad to offer a bottle of champagne for such a great celebration and we will be happy to offer a special teratment if you'll decide to spend your first anniversary with us.
Please feel free to contact me anytime directly.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, Seoul, South Korea
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

Antica Torre di Tornabuoni is situated at one of the best spots in old Florence. Overlooking the Arno River, near the main attractions such as the Uffizzi, and in front of the main Ferragamo store at the fashion street, this former nobility estate turned into a boutique hotel gives you all the comfort and the convenient access to enjoy Florence. The room is spacious and the view over the river is pleasant and soothing. The staff is very attentive and the concierge gives you a knowledgeable advice on restaurants and places to visit. Some excellent restaurants are situated at a walking distance from the hotel and you can hardly get lost in town having the river Arno as reference point. By its location, comfort and classical atmosphere, this hotel is an excellent center for exploring all the marvelous attractions of Florence.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edmundo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 2, 2014
Dear Edmundo F,
thank a lot for the kind words regarding your recent stay with us.
I'm extremely glad you appreciate the location, as well the staff courtesy and the room style so we invite to return and visit us on your next visit of Italy.
I recommend to book directly in order to offer the best available service.
Kind Regards,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

My husband and I spent five nights at this wonderful hotel - it may be rated a 3 star accommodation, but it delivers 5 star service, charm, ambiance and views! Located right on the Arno River, Antica Torre is in the heart of the fashion district and feels very high-end and luxurious without being expensive. The continental breakfast is divine and is served every morning on a small terrace overlooking the River. A staffed bar is also available all day/evening and offers an indoor air-conditioned setting, as well as TWO roof-top terraces with absolutely stunning views of Florence - the Duomo and the River. Almost every evening at sunset, we would enjoy cocktails on the roof, overlooking this magical city. The rooms are very comfortable with beautiful décor, lots of air-conditioning, picture windows (if cool enough you can just open your window and enjoy the city sounds) and the bathrooms are up-to-date and very modern. We highly recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chopper088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, July 2, 2014
Dear Chopper088,
"grazie" for sharing your experience with all the Tripadvisor community.
I'm glad you felt like in a 5 star hotel but I'm proud to inform that we have no stars because we are an historical residence so we are part of the Florentine Historical Heritage.
We hope to have the opportunity to welcome you again and in case of reservation, pleas feel free to contact me directly anytime.
Kind Regards,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Antica Torre di Via Tornabuoni

Property: Antica Torre di Via Tornabuoni
Address: Via Dei Tornabuoni 1, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Florence
#4 Green Hotel in Florence
#5 Business Hotel in Florence
#6 Spa Hotel in Florence
#9 Luxury Hotel in Florence
#15 Family Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Antica Torre di Via Tornabuoni 4*
Number of rooms: 25
Official Description (provided by the hotel):
We personally enjoy welcoming our guests, we wish to reinvent the concept of hospitality, and we have the inspiration to provide the warmth of home in every detail. This is how the Antica Torre di Via Tornabuoni 1, Florence came to be: a tower-house built in the mid-12th century by the Guelph family of Ruggerini. At the beginning of the 20th century, this palace became "Pensione Piccioli," and quickly turned into a privileged residence for aristocrats and English writers. Closed after the Great War, Pensione Piccioli reopened in 2001, as a Period Residence called "Antica Torre di Via Tornabuoni 1." Thanks to attentive restoration to preserve all its original charm, the evocative ambiance of the Palace on Via Tornabuoni has regained life and warmth. This magnificent complex is considered one of the typical "tower-houses" of Mediaeval Florence, and, to this day, it still preserves all its characteristic architectural elements: it is an admirable example of the human ability to convert buildings built for war into oases of peace, culture and hospitality. In this ancient tower, we have created a world of harmony, privacy, and attentiveness to our guests' needs. Luxury, peace, and beauty are all in traditional Italian style, and give the concept of comfort new aesthetics. Almost all rooms enjoy an enchanting view of the city or the Arno River, and all are furnished with the highest in comfort: satellite plasma TVs, DVD players, wireless internet connection, direct line telephone, minibar, electronic safe, air conditioning and heating, private marble bath with tub and/or shower, hair dryer, slippers and shoehorns, and Dr Vranjes scented essences. Some of the Rooms and Suites are decorated with a Renaissance flair: with frescoes, drapes in coloured precious fabrics, bathrooms in red Alcantara or Gold Calacatta marble, and romantic four poster beds. ... more   less 
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Also Known As:
Antica Torre Di Via Tornabuoni Hotel Florence

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