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“Best Staff, Rooftop Views in Town” 5 of 5 stars
Review of Antica Torre di Via Tornabuoni

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Antica Torre di Via Tornabuoni
4.0 of 5 Hotel   |   Via dei Tornabuoni 1, 50122, Florence, Italy (Uffizi)   |  
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Ranked #12 of 422 Hotels in Florence
Certificate of Excellence
GreenLeadersSilver level
New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Staff, Rooftop Views in Town”
5 of 5 stars Reviewed December 19, 2012

After trying different hotels on several visits to our favorite city of Florence, we finally found the perfect accommodations – the Antica Torre hotel. Its rooftop breakfast room and bar with two outdoor seating areas offer one of the best views of the city, and the hotel has the most gracious and helpful staff we’ve ever encountered. Some of the finest hotels in our home town of NYC could learn the art from them. The rooms are lovely and spacious and the location in Piazza Santa Trinita is perfect for walking everywhere and dining out. Our nine-night stay was worth every euro. We go to Florence every two years and cannot wait to come back to this hotel, our “home” in Florence from now on!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 24, 2012
Dear Guest,
what a pleasure to see your kind comment!
We are proud and honored to read your words and, we should confess that we still need to learn a lot from many distingued hotel but at the same time, we love to feel ourselves home at the Antica Torre di Via tornabuoni 1 so, our hospitality is still genuine and warm!
We really look forward to welcome you all the time you'll be back in Florence!
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
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English first
Dorchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 14, 2012

Excellent location. Clean, comfortable, but small rooms. The hotel is wonderfully located for a short visit to Florence. Staff could not have been more helpful. There are no public rooms but the roof area is good for relaxing and the view spectacular.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Pet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 24, 2012
Dear Pet,
it was such a pleasure to see your mesage.
I'll take the opportunity to inform that we have 19 rooms with 8 different room' categories and, obviously we have a wide range of size, starting from the Classic rooms to our beautiful Panoramic Suite; at the same time, I'ld love to inform you that, on 2013 we will open a new area completely at disposal of our guests so we are happy to have a new huge public area!
Looking forward to welcoming you,
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 9, 2012

My wife and I stayed at the Antica Torre at the suggestion of our travel agent, a native Italian who has stayed there several times and considered it a excellent hotel for lodging, food and location. We found that to be true, and then some. The location cannot be beat, the rooms are very nice and the terrace breakfast and cocktail bar have fantastic views and excellent food and drink. Best of all though, was the staff. We have never encountered a hotel staff so professional, so helpful, so friendly. Our flights from the States were delayed. We arrived at the hotel several hours late, knowing our limited stay meant we had to forgo the Accademia. No problem for the Antica Torre staff. Our agent had informed the hotel we would arrive late. A proactive staff arranged for us to drop off our things and go directly to the Accademia. Somehow they were able to have our reservations honored, hours past their scheduled time--not an easy task during the high season. Everyone of our questions about restaurants, directions—everything—were answered fully. It was as if they anticipated all of our anxieties. I’ve been studying Italian, and the staff demonstrated enormous patience with my level of skill. By the way, when I say staff, I refer to the superb people at the front desk, attentive cleaning and maintenance personnel and the first-rate service staff in the bar and terrace. Of course, the quality of any business flows from its management. That influence is pervasive at The Antica Torre. In summary, we found staying at The Antica Torre as close to being pampered in the company of close friends and family. We'll be back.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Terry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 13, 2012
Dear Terry,
I am very impressed by the kind words on the Antica Torre di Via Tornabuoni 1 and I would like to thank you personally for having noticed my light touch of welcome. I confess that the whole staff is relatively young, and above all, it's completely passionate in the art of welcome; so we always reserve the pleasure of all our guests as we would have reserved for us!
I really look forward to welcome you again in thefuture, and please, feel free to contact me directly in order to reserve the best possible service.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall, England
Level Contributor
134 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
5 of 5 stars Reviewed December 5, 2012

We flew into Pisa airport and beforehand I was a bit worried about how we were going to get from Pisa airport to Florence without speaking any Italian. I searched several websites but in the end just decided to get on with it. It was actually very easy. At Pisa airport, on leaving departures turn to the right and you can buy train tickets at an information desk. They charge an additional euro admin fee but it was worth it. The station is at the other end of the airport and we were lucky to be able to get the direct one into Florence. At the station we took a taxi which cost just over 9 euros but as it was raining we decided it was well worth it. The hotel is at the end of Via Tornabuoni and there are roadworks going on outside but that didn't bother us at all. We had a delightful room, the views weren't exactly amazing but the bed was really comfortable, the room warm and the bathroom very luxurious with lovely white fluffy towels. There is a lift which takes you up to the bedrooms but it is small and extremely slow! However, the overwelming feature of this hotel is the roof terrace - the views over Florence are absolutely breathtaking. As we visited in December, it wasn't really the weather to be sitting outside but we were able to go out and take some photos. Breakfast was also served on the terrace - inside but you still got the amazing views. There was plenty to choose from with fresh fruit through to bacon and scrambled eggs and all was served beautifully. In the evenings, after going out to dinner, we went back up to the terrace and had a nightcap. Again, it was all about the views, the main attractions were lit up and one night we witnessed a thunder and lightning storm. The hotel is set in an ideal location, being at the end of all the high end designer shops such as Tiffanys, Prada and Salvatore Ferragamo. All the main sites were well within easy walking distance. We did go on the open top bus which we caught just across the road from the SMN train station and a one day ticket cost 16 euros each and we found this to be an excellent way of seeing both inside and just outside of Florence. We had a wonderful stay at the Antica Torre di Via Tornabuoni, the staff were extremely polite and helpful and I would definitely recommend it to anyone visitng Florence.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Goughie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 6, 2012
Dear Goughie,
thank you for sharing your experience with all the Tripadvisor's readers. It's very useful your description about how easy it's to come from Pisa to Florence by train and I can assure that from Santa Maria Novella, Florence train station to the ANtica Torre di Via Tornabuoni 1 it's a nice and short walk (if it's not raining and if you have not many luggage)!
I wish you could come back in springtime or summer in order to let you enjoy better our terraces.
Looking forward to welcoming you soon,
Yours Faithfully.

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albi, France
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed December 3, 2012

This hotel has three outstanding features: Great location--right on the elegant shopping street, Tornabuoni just steps from the scenic Arno. Most of the main attractions of Florence are in walking distance.

The staff are extremely pleasant and helpful--most speaking English (indeed very few are even Italian!).

The rooftop terrace gives a stunning view of Florence.

An excellent buffet breakfast is served in the rooftop dining room. The view stretches over the red-tiled roofs of Florence towards the Duomo--the main cathedral. The hotel operates a trust system at the rooftop bar (when it is unmanned) so you can have a drink or complimentary tea or coffee anytime. From another part of the rooftop there is a panoramic view of the Arno.

This is one of Florence's top hotels and the prices in high season reflect that--but out of season, it's more affordable.

As the name suggests, the hotel is an old tower, extensively restored (but still with the slowest elevator in the world!).

Our rooms have always been attractive though somewhat on the small side. However the hotel brochure shows some elegant, spacious bedrooms with four-poster beds. Some even have private balconies.

The windows are double-glazed so city sound doesn't interfere. Wifi works pretty well, including on the roof terrace--and there is no extra charge (unlike at some Florence hotels).
Parking is off site and extra.

They had a bellhop for the bags. The beds are turned down at night with slippers left by your bedside.

The front desk will book restaurants for you.

The first time we arrived we had a hard time FINDING the front desk. You enter through an impressive doorway to an empty hall. Go to the end, turn right and the Front Desk is there on your left.

Try to get breakfast included in the price of your room. Otherwise it's rather expensive.

Room Tip: The upper floors have the best views and you can walk one flight up to the spectacular terrace bar.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DiscerningSoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 5, 2012
Dear DiscerningSoul,
I personally want to thank you for the full explanation of our location, room description and services. I'm very proud to read your comment and I wish it will help many travellers in their final decision.
I'm happy to admit that we have a worldwide staff, from South Italy to North Italy and from Australia to Morocco, but everybody has the same passion for hospitality and this is the real chain for everybody here!
I really look forward to welcome you in a next future, so, feel free to contact me anytime.
Sincerely.

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

Great hotel, great staff, great rooms and amazing view from rooftop bar. I would thoroughly recommend it. The location is excellent and all main sites are within easy reach. Staff were very helpful in booking tickets for museums and recommending best sites to visit.

Make sure you visit Piazzale Michelangelo for an amazing view of Florence.

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MrAllardice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 6, 2012
Dear MrAllardice,
thank you for the kind comment you left about the Antica Torre di Via Tornabuoni 1.
I completely agree with you about the opportunity to visit Piazzale Michelangelo, where you could enjoy the second best view of Florence (after our terraces!).
Please, feel free to call me anytime if you are planning to come back in Florence.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 1, 2012

We stayed for 2 nights in The Library and 3 nights in the Romantic Suite in August. Both rooms were spacious, tastefully decorated, had marble bathrooms and were clean. The Romantic Suite was larger and had a spa bath and views of the Arno River and the Ponte Vecchio. It was lovely to come back to these cool rooms after sightseeing in 38 degree temperatures (avoid going to Florence in August if you can, it is too hot and crowded with tourists).

The rooftop terraces provide great views of Florence and the breakfast has a good variety to choose from. The staff in the breakfast room are very friendly and helpful.

The front desk staff gave great recommendations for restaurants, they also provide a tour of the hotel when you arrive. They even returned my very expensive Chanel sunglasses to me when I left them on a seat in the foyer! Professional and honest!

We purchased a Firenze Card which gave us entry to all museums, art galleries and local buses for €50 each. It was good value but the best thing is you don't have to line up with everyone else and can go to the head of the line or a special entrance for Firenze Card holders. Who wants to spend their holiday lining up in the hot sun?

The Antica Torre is well located for all the sights and great shopping along via Tornabuoni.

I thoroughly recommend this hotel.

Room Tip: The Romantic suite was my favourite. It was spacious and had great views.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank treasureParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, December 6, 2012
Dear TreasureParis,
thank you for the wonderful words you had about the Antica Torre di Via Tornabuoni 1!
Your rooms, the Romantic and the Library, were both unique, so, we only have one room for both categories and especially the Romantic has a wonderful double jacuzzi overlooking Via Tornabuoni that it worth to come back home after the sightseeing!
All the staff is proud to read about their honesty and honor regarding your Chanel glasses!
Please, feel free to contact me directly if you are planning to come back in Florence, in order to offer you our best luxury service.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Antica Torre di Via Tornabuoni

Property: Antica Torre di Via Tornabuoni
Address: Via dei Tornabuoni 1, 50122, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Florence
#4 Green Hotel in Florence
#5 Spa Hotel in Florence
#5 Business Hotel in Florence
#10 Luxury Hotel in Florence
#15 Family Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Antica Torre di Via Tornabuoni 4*
Number of rooms: 25
Official Description (provided by the hotel):
We personally enjoy welcoming our guests, we wish to reinvent the concept of hospitality, and we have the inspiration to provide the warmth of home in every detail. This is how the Antica Torre di Via Tornabuoni 1, Florence came to be: a tower-house built in the mid-12th century by the Guelph family of Ruggerini. At the beginning of the 20th century, this palace became "Pensione Piccioli," and quickly turned into a privileged residence for aristocrats and English writers. Closed after the Great War, Pensione Piccioli reopened in 2001, as a Period Residence called "Antica Torre di Via Tornabuoni 1." Thanks to attentive restoration to preserve all its original charm, the evocative ambiance of the Palace on Via Tornabuoni has regained life and warmth. This magnificent complex is considered one of the typical "tower-houses" of Mediaeval Florence, and, to this day, it still preserves all its characteristic architectural elements: it is an admirable example of the human ability to convert buildings built for war into oases of peace, culture and hospitality. In this ancient tower, we have created a world of harmony, privacy, and attentiveness to our guests' needs. Luxury, peace, and beauty are all in traditional Italian style, and give the concept of comfort new aesthetics. Almost all rooms enjoy an enchanting view of the city or the Arno River, and all are furnished with the highest in comfort: satellite plasma TVs, DVD players, wireless internet connection, direct line telephone, minibar, electronic safe, air conditioning and heating, private marble bath with tub and/or shower, hair dryer, slippers and shoehorns, and Dr Vranjes scented essences. Some of the Rooms and Suites are decorated with a Renaissance flair: with frescoes, drapes in coloured precious fabrics, bathrooms in red Alcantara or Gold Calacatta marble, and romantic four poster beds. ... more   less 
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Also Known As:
Antica Torre Di Via Tornabuoni Hotel Florence

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