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“Fantastic location, friendly staff”

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Hotel Duomo Firenze
Ranked #58 of 422 Hotels in Florence
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic location, friendly staff”
Reviewed August 25, 2013

I chose Hotel Duomo based on Trip Advisor reviews. It certainly matched my expectations. The 2 person lift is a gem - but not for the claustrophobic - bettert than walking 4 storeys to reception. I had a single room with a balcony directly overlooking the Duomo. Having read previous reviews i had brought earplugs & I suggest if you are a light sleeper, you will need them. Only thing that woke me was the massive thunderstorm on my last night.
The staff were friendly & helpful, & the room spotless, with everything i needed.
I would definately stay here again & recommend it to anyone.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Uvstlcfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
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English first
London, United Kingdom
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed August 20, 2013 via mobile

1)Location very close to Duomo cathedral which is good, but a good walk from train station especially when carrying bags which is not so good , on uneven streets with heavy pedestrian traffic. The hotel itself occupies the top 3 floors of a 4or 5 storey building
2) Reception very friendly ,helpful and always present
3) Room (27). Large but poorly sound insulated from rest of hotel and street. Bathroom large but shower cubicle very small , be warned. Room was clean.
4) Bed is large but has very little give , same could be said for the pillows.
5) Breakfast one of the most extensive breakfast choices any where i've stayed. Also a nice touch are doors to a roof terrace where you can have your breakfast or pop out for a smoke which is very convenient.
6) Air conditioning is adequate but have a feeling the control panel by door is in no way connected to the a/c function
7) wifi is very good and works anywhere with good reception

Would I recommend this hotel? Hmmm. The complaints are mainly structural rather than staff based. I have to have a yardstick for measure before outright condemning this hotel, but I haven't been to Florence before . It may well be the case that if I'd stayed at several others the Hotel Duomo would rank much more highly. Hence you decide.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimbosyourman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, California
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2013

The hotel was very clean, friendly staff, comfortable room, etc but what sets this place apart is the location....literally across the street from the duomo. I can't express the location enough, you walk out the door and the entrance to the cathedral is right there.

We never made it down for breakfast but I did hear good things. We only stayed one night but the two ladies at the front desk were both very helpful and friendly. The price was great for the room and service.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jana12142013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 19, 2013

We enjoyed an amazing stay in the Hotel Duomo during our time in Florence on our honeymoon recently. I'd been to Florence once before (stayed in hostels previously), and knew we wanted something close to the Piazza del Duomo.

When we checked in, the staff was so friendly and outgoing, we got there a little early for check-in and our room was not ready yet, but they let us leave our bags in the luggage closet, and offered us drinks and let us rest up in the lounge before going back out to the town! When we came back at check-in time, our room was ready.

After reading previous reviews, I requested a Dome-view room, and we were blown away by the views! Our room had two walls of windows, each opening up to a breathtaking, close-up view of the dome on one side, and the marble facade on the other. The bed and pillows were comfortable, the air conditioning worked very well (which helped during the August heat wave!), and the bathroom was spacious and comfortable.

That evening, we asked the manager for a restaurant recommendation, and she not only recommended a fabulous restaurant, but also made us reservations and provided us with a map on how to get there! You could tell that the entire staff here was willing to go out of their way to not only make your stay comfortable, but to ensure that you loved their city and had an amazing time on your visit. Couldn't recommend enough!

Room Tip: Definitely request a Dome-view room, you won't regret it!
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy Carr
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2013 via mobile

Rick Steve's recommendation is perfect for first time stay . Friendly and helpful staff and our room is great. We are right above the lines for the Duomo but with our window closed it is fine. Very nuce breakfast included. Would definitely stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JudyCarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 11, 2013 via mobile

I spent months researching Florence hotels and was pleased with the selection of Hotel Duomo. Insanely close to the Duomo, this hotel location cannot be beat. We enjoyed the atmosphere and area that existed as soon as you step outside of the hotel. We stayed in room 39 which is in the main hallway and a bit loud at times. The room was smaller (TINY shower) than we had in Paris and Rome, but was very clean and stayed relatively cool even with a seemingly lazy air conditioner. We would definitely stay here again, helpful knowledgable staff and many close by pizzerias and restaurants. Close to the train station as well.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
185 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 10, 2013

Amazing location for a hotel: you can touch the duomo from your room!
Extremely friendly staff.
Great breakfast: simple, excellent choice and amazing vista.
Good functioning Internet.
Rooms clean, cool and spacious with good facilities.
Excellent value for money.
A 'must return'.

Room Tip: View of the duomo is spectacular from 4th floor
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Duomo Firenze

Property: Hotel Duomo Firenze
Address: Piazza del Duomo, 1, 50122, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#16 Business Hotel in Florence
#21 Family Hotel in Florence
#33 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Duomo Firenze 3*
Number of rooms: 24
Official Description (provided by the hotel):
There is no hotel in Florence that can be proud of their location like us.If you lean out the window'rooms you feel like you touching the Cathedral with your hands.Eating breakfast under the "Brunelleschi's Dome" will be a unique and unforgettable experience. ... more   less 
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Also Known As:
Duomo Hotel Florence

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