We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location - small room.”
Review of Hotel River

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel River
Ranked #99 of 411 Hotels in Florence
Certificate of Excellence
Reviewed July 28, 2013

Overall, this hotel is very good. The only 2 issues were the rooms being very small, and the WiFi was spotty. The location is GREAT. Easy walking distance to most of Florence. Uffizi and the bridge is 15 minutes...., Benci Santa Croce area is 10 minutes.. very near bus stops for Piazza Michelangelo and bus station. We really loved our stay here... just be prepared for a small space.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TB_Diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice review.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (894)
There are newer reviews for Hotel River
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

376 - 382 of 894 reviews

Reviewed July 25, 2013

The location of this hotel is absolutely perfect for sightseeing in Florence. It is very close to the city center and has lots of parking options on the hotel street. The room was clean and comfortable and the staff was very friendly. Our only issue was that Wifi was incredibly slow or would not connect at all. I've seen some other reviews left that make it seem like the location is far from the sights, but it's seriously a 10 minute walk or so before you start running into everything, which should be fine for most people if you're planning on walking around sightseeing anyway.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your recent stay at the Hotel River and for posting such a lovely comment.

Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it.

We can't wait for your return to offer another wonderful Florentine holiday.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013 via mobile

Great location by the river Arno. Room was great, service typically Best Western (I.e. Brilliant) and roof terrace was spectacular. Would not hesitate to recommend and go back to . It is about 15 minutes walk into the main part of town but it is a lovely walk, especially alongside the river. Well recommended. MM

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank MysticMilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 27, 2016

Dear Guest,

Thank you for your recent stay at the Hotel River and for posting such a lovely comment.

Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it.

We can't wait for your return to offer another wonderful Florentine holiday.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013

We arrived in Florence by train and our first mistake was trying to walk to the hotel river. Should have taken a taxi, the paths are pretty rough on suit case wheels in Florence.
We did make a good decision by visiting the tourist information centre across from the station, they very helpful.
The hotel room I booked 5 months ahead and I asked for a high floor with a view. That's exactly what we got! We felt very privileged because on the third night of our stay we had a ringside seat to the St. John the Baptist day fireworks...wow the best fireworks I had ever seen.
The room is of good size, decorated very nicely, the bed was very comfortable and the bathroom ok. We steped own stairs to a nice well selected breakfast (if you want an expresso you have to ask the lady is sort of obliging).
The free wifi is only really available in the lobby, bit of a drag.
The reception staff were helpful and very obliging. I witnessed a guy complaining about his car being towed ( he parked illegally) but the manager went out of his way to sort it out. I was impressed with that.
Our only complaint is the Hotel River is not really well located to see the important sights and hence we did a lot of walking. Would pick somewhere closer next time.

Room Tip: Ask for one of the few rooms facing the river.
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank paulybabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for your recent stay at the Hotel River and for posting such a lovely comment.

Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it.

We can't wait for your return to offer another wonderful Florentine holiday.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

Room, bed and bathroom were all good. only problem was that we could hear pretty much everything in the adjoining rooms. wifi was not accessible in the room, and was very slow if it worked at all in the foyer. Overall, the staff were not particularly friendly or helpful.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BandE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting your comment.

Please know that we have (03/2016) completely renovated the hotel, many facilities and services.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013

We found the hotel and our room to be very comfortable. The room was small, but that is typical of European hotels. The staff was helpful, the breakfast was good, and the view of the river and the city from the 4th floor patio was great.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank glboh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.
Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

We were here for holidays a couple of days. The hotel is situated at a good location. The building is historical with beautiful details. Nice rooms and clean.
When we want to leave there was a problem with our car. The police has dragged it away, because of a festivity! We didn't know anything about it. A small sign was missed by us. But with the very good help of the hotelmanager we got our car back in about 1,5 hour. He did the telephone calls, organized a taxi and drove with us to the other side of the town where the car was parked with a wheelclip and paid the half of the fine!
This is great service! Much thanks for Mr. Stomeo, the hotel manager!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AdvdS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this reviewResponded May 28, 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.
Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Florence hotels
Santa Croce
Hotel Home Florence
Hotel Home Florence
#90 of 411 in Florence
679 reviews
Santa Croce
Plaza Lucchesi Hotel
Plaza Lucchesi Hotel
#56 of 411 in Florence
1,587 reviews
Santa Maria Novella
Kraft Hotel
Kraft Hotel
#85 of 411 in Florence
484 reviews
Show Prices
Show Prices
Show Prices
Santa Maria Novella
NH Firenze
NH Firenze
#93 of 411 in Florence
1,073 reviews
San Marco
Hotel San Gallo Palace
Hotel San Gallo Palace
#54 of 411 in Florence
2,261 reviews
San Lorenzo
Room Mate Luca
Room Mate Luca
#44 of 411 in Florence
1,162 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#60 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
Price Range: $145 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, ACCOR, Priceline, Cancelon, TripOnline SA, Hotwire, Agoda, Evoline ltd and HotelQuickly so you can book your Hotel River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
River Hotel Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing