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“As Advertised”
Review of Hotel River

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Hotel River
Ranked #97 of 421 Hotels in Florence
Certificate of Excellence
Canada
Level Contributor
84 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“As Advertised”
Reviewed March 14, 2013

The Hotel is located close to Santa Croce and is a 15 minute walk to the Uffizi. The rooms are small, but are very very clean and comfortable. Breakfast was adequate, but not outstanding. It is the old story, you get what you pay for. Our room price was under 90 Euros for one night. We normally stay at a different Best Western when in Florence, but we decided to give this one a try. All in all it was good value, quiet and somewhat conveniently located. If you want a better breakfast or bigger room, pay more at a larger hotel. Good for budget minded travellers watching their money.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CanadaHumblepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for staying at the Hotel River and for posting your comment.

Please know that we have (03/2016) completely renovated the hotel, many facilities and services.

Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Manchester UK
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 12, 2013

Hotel was in a good location, overlooking the river, a few minutes walk to all the squares and bars, which is lovely.

Hotel was nice and friendly, and very clean.

Few faults, Double bed was twins pushed together, toilet door didn't shut, and no tea and coffee making facilities. But all ok apart from that.. :)

Overall was a great stay in Florence and great stay at hotel. Good value for money.

Room Tip: Ask for front rooms facing the river, we were at the back, not great view, but we wer'nt there o...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LorraineManchesterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.
Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dartmouth, Nova Scotia, Canada
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 28, 2013

When my husband and I chose this hotel we did so because of it's location...On the River, close to the Duomo and a five minute walk to Maggiore Car Rental. We really weren't expecting the room to be as spacious and well appointed as it was and our room had a view of the river so that was a bonus. The cost was moderate, the room was very clean,the service was excellent and the breakfast was good. If you choose this hotel, ask the concierge where he would take someone special for a lovely meal. He will send you to a fabulous restaurant that you might miss,otherwise!!!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Barrylyn16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for your recent stay at the Hotel River and for posting such a lovely comment.

Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it.

We can't wait for your return to offer another wonderful Florentine holiday.

Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salerno, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 22, 2013

During our stay in Rome, Venice and Paris our budget for two rooms per night at four night stay was the same for every destination. Location and a good night’s stay were key for us. And this hotel delivered, from the location, friendly staff, hotel amenities, to the spacious rooms. Cleanliness is an obvious mastered skill, as our rooms were made up every time we left our rooms, which included our afternoon naps! The rooms do have safes, but we never used them. Taxi service is readily available that are checked over by the front doors men. More times than not, we walked and enjoyed every minute of it. The area is my favorite, 1 minute walk to a piazza filled with food, coffee shops, shopping and historical sites.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gloria O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.
Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
65 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 16, 2013

The place is well located by the river a short stroll to the Duomo, so location is good. Rooms are small but clean, bathroom dated. I did not have a river facing room (I think half of the rooms face the wrong way) and the breakfast was below par. No restaurant in the hotel but plenty to choose from around. Reception actually gave us a good tip for a restaurant to the east of the hotel i.e away from the more touristy center. Parking is available around, but pay attention to the times and rates. Free wifi was a good touch.

In short stay in this hotel for its location and cleanliness but do not pay too much.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jkomis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for staying at the Hotel River and for posting your comment.

Please know that we have (03/2016) completely renovated the hotel, many facilities and services.

Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 2, 2013

the Hotel is in an old building but very nice and very well manteined, the rooms are confortable and I had a particular big bathrooms, wich I appreciated very much. The staff is very nice
A very good breakfast is served. the hotel is located in very good position

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank CostanzaPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.
Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cesena, Italy
Level Contributor
133 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 31, 2012

It has been a good sleeping facing arno river. The price quality ratio was good thanks to internet reservation deal. Breakfast medium level, it could be better for 4 star hotel.
For 100 euro in double room it is a very good deal, but official price is 3 times higher.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank franco b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone C, Direttore at Hotel River, responded to this review, May 28, 2016
Dear Guest,

Thank you for staying at the Hotel River and for posting your comment.

Please know that we have (03/2016) completely renovated the hotel, many facilities and services.

Sincerely

LHP - Hotel River
Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel River

Property: Hotel River
Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#60 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
River Hotel Florence

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