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“Only commenting on the tour at the Accademia, Florence”

ACCORD Innovative Tourist Solutions
Book In Advance
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$43.07*
and up
Accademia Gallery Tour
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$35.42*
and up
Uffizi Gallery Tour
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$40.68*
and up
Duomo Dome Skip the Line Tour
Ranked #48 of 148 Food & Drink in Florence
Certificate of Excellence
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Attraction details
Owner description: Discover Florence comfortably sitting in a MINIVAN with the live commentary of an officially licensed and registered tour guide at your side, who will show you the beauties of the city and its surroundings. Or join one of our FLORENCE WALKING TOURS led by a network of licensed guides among them teachers, professors, historians, architects who'll bring the past alive! Cultural and comfortable Florence guided tours!
Reviewed September 26, 2013

It stinks... literally and figuratively
Our mistake, we should have purchase the tickets before arriving to Florence but it should not be this BAD

1  Thank matildin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Sales department at ACCORD Innovative Tourist Solutions, responded to this reviewResponded October 24, 2013

Dear Madame,
we are so sorry to read your words. We offer this service from several years and it has always achieved success. We are really apologized for your expierence, we'd like to know the actual reason for your discontent. Please send us an e-mail to sales@accordsolutions.it , we attach importance to the guests' satisfaction.

Hoping to clarify the situation.
I send you our
Best Regards
Staff ACCORD Innovative Tourist Solutions

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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74 - 78 of 155 reviews

Reviewed September 18, 2013

This morning my wife and I had a skip the line tour at the Accademia Museum. Ulisse was our tour guide. She was great but unfortunately the radio equipment was not up to par. A bit too much static and her voice cut in and out occasionally. But if not for that, it was a great tour. She was most informative and very funny which made for a nice tour. We enjoyed her humor and she made the quick tour all the more enjoyable. Seeing Michelangelo's David was obviously the highlight of the tour. This is the only way to visit this museum.

Thank Tommy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Sales department at ACCORD Innovative Tourist Solutions, responded to this reviewResponded October 24, 2013

Dear Mr Tommy,
thanks a lot for your feedback. It's a pleasure to know you enjoyed our guided tour in Accademia gallery.
We are so satisfied to collaborate with professional and nice guides, like Ulisse. They offer exciting and unique experiences in the tourists' journey.
We regret giving you not so good technical equipment but maybe the reason why is noise interference and usually it doesn't happen.

In the hope to offer other services in Florence.
Best Regards
Staff ACCORD Innovative Tourist Solutions
.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

I was standing in a very long queue on a hot day in Florence, weary and footsore, with probably more than two hours to wait to get into the museum to see Michelangelo's David. The normal entry fee is 11 euros. Along came a chap from Accord solutions offering guided tours for 29 euros, and a promise of skipping the long wait. I was so glad I took up the offer! After a fairly short wait, I was inside the museum with our guide Regina, an art historian. She was very enthusiastic and informative, explaing a lot about Micelangelo's background, techniques and the historic and political context of his work. The commentary really brought the magnificent sculptures to life for me. After the one hour tour, we were free to stay in thr museum for as long as we wished. That extra 18 euros was definitely well spent.

Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Sales Department at ACCORD Innovative Tourist Solutions, responded to this reviewResponded September 11, 2013

Dear Mrs Wendy,
thank you so much for your hearty feedback.
At the core of our work it's the customer satisfaction, so we are glad to read your viewpoint about Last Minute Accademia Tour.
Hoping to have the opportunity to welcome you again in Florence.
Best Regards
ACCORD Innovative Tourist Solutions Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2013

My sister & I visited Florence for a week in June & the Florence highlights walking tour was a great introduction for our trip. Our guide, Fabrizio, was incredibly knowledgable & passionate about Florence, he really engaged you in the Florentine experience. As well as being shown many of the highlights we were told much of the history of Florence & the Medici family. So interesting! I couldn't recommend it more highly!!

Thank Floxy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Sales Department at ACCORD Innovative Tourist Solutions, responded to this reviewResponded August 14, 2013

Dear Mrs,
thank you very much for your nice feedback.
We are glad to know you enjoyed visiting Florence with us. Our guides are expert and inject enthusiasm into tourists, like Fabrizio.

It was a pleaseare supply tourists like you and we hope to do it in the future.
Best Regards
ACCORD Innovative Tourist Solutions

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Reviewed June 18, 2013

We used Accord in conjunction with Smart Cruise Tours to purchase a skip the line guided tour of the Accademia Gallery this past April. The Accord representative was easy to locate just as stated on the voucher. We waited just a few minutes for one other couple and then promptly entered the museum. Our guide was excellent and had a laptop loaded with photos and other background information which he used throughout the tour. I guess we were fortunate that there were only four adults and one very well behaved child. All in all an excellent experience.

Thank Mitchell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Sales & Marketing at ACCORD Innovative Tourist Solutions, responded to this reviewResponded June 21, 2013

Dear Mr Mitchell,
thanks a lot for your feedback about Last Minute Accademia Tour.
It's a pleasure to know you enjoyed our guided tour with an expierenced and competent guide.

Wishing to offer you other services in the future,
Best Regards
Accord Innovative Tourist Solutions Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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