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“Last minute Accademia tour” 5 of 5 bubbles
Review of ACCORD Innovative Tourist Solutions Tours

ACCORD Innovative Tourist Solutions Tours
Book In Advance
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$35.17*
and up
Accademia Gallery Tour
Ranked #111 of 324 Tours in Florence
Certificate of Excellence
More attraction details
Attraction details
Owner description: Discover Florence comfortably sitting in a MINIVAN with the live commentary of an officially licensed and registered tour guide at your side, who will show you the beauties of the city and its surroundings. Or join one of our FLORENCE WALKING TOURS led by a network of licensed guides among them teachers, professors, historians, architects who'll bring the past alive! Cultural and comfortable Florence guided tours!
Frankfurt
1 review
“Last minute Accademia tour”
5 of 5 bubbles Reviewed July 30, 2012

Me and my wife joined the "Last minute Accademia" tour on 25th July. My expectations were not very high, as I am not really into arts and sometimes such tours can become sooo boring. For my great surprise, we were more than lucky. Our guide was a professional and charming lady who literally brought all works of art to life! Simply brilliant...
Thank you for the great tour, Ulisse :)

Visited July 2012
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Responsabile relazioni con la clientela at ACCORD Innovative Tourist Solutions Tours, responded to this review, August 20, 2012
Thank you for your comment! We are happy you enjoied our tour!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 reviews from our community

Visitor rating
    80
    14
    3
    8
    11
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
singapore
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Disorganised agency”
1 of 5 bubbles Reviewed July 9, 2012

Took their 1 day tour to Seina and San Gimignano. Didn't expect to see a double bus load of 70-80 ppl ! We had 2 guides who were obviously very stressed with the number of ppl they have to deal with.
Lots of waiting and delay and rushing due to the grp size.
Air Con bus was more like hot air bus! It was summer so the non existence aircon made the whole journey worst!
I won't recommend anyone to go with them.

Lilian

Visited June 2012
Helpful?
1 Thank chuah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Responsabile relazioni con la clientela at ACCORD Innovative Tourist Solutions Tours, responded to this review, August 17, 2012
Dear Madam,

Thank you for your comments! We highly appreciate your feedbacks, either positive or negative they help us to improve our services.
The tour you booked is one of the most popular and therefore sometimes a little bit crowded but our sister company producing the tour, which we rely on always does the best to assure a good quality service. (2 guides for the all groups and use of earphones to better pick up your guides explanations)

We much regret if our tour did not meet your expectations and we hope to have another opportunity to serve you.

Best Regards
Chiara Donati
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Terrible - what a waste of our time!”
2 of 5 bubbles Reviewed July 3, 2012

We only had a small amount of time in Florence and knew we wanted to see David, so we bought this tour to get in quickly. They said to arrive 10 min early, which we did. They then asked if we could start 10 min late for some other people; we nicely explained we had a very short amount of time and could not wait. We also explained how easily 10 min could turn into 15 or 20. They said ok, and then PROMPTLY IGNORED US.

The tour started 35 minutes late, and was held in 2 languages when we were expecting english only. The only reason I am giving them 2 stars and not 1 is the tour guide was good.

David is amazing, go see, just with another company.

Visited June 2012
Helpful?
1 Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord C, Sales Department at ACCORD Innovative Tourist Solutions Tours, responded to this review, August 14, 2013
Dear Mr Adam,
we are so sorry for the inconvenience. Our staff usually explains everything to the clients, also about the language of the tour and the waiting time. In those days there was a crowding in the gallery, so many people waited to get in and the museum staff couldn't let in our group.
This tour always achieves resounding success from tourists because our guides are professional and expert and you can learn a lot of curiosities about Accademia Gallery.

We apologize for that and we hope to have the possibility in the future of offering our services in Florence.

Best Regards
ACCORD Innovative Tourist Solutions Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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