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“Supreme location, simple and great hotel”
Review of Hotel Bigallo

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Hotel Bigallo
Ranked #196 of 411 Hotels in Florence
Reviewed June 15, 2012

Stayed here with work, accommodating staff, chilly air con that suits my Scottish temperament, clean rooms and a decent continental buffet breakfast.

The staff speak some English, better than my Italian!! They aren't fluent but we could understand each other fine.

Oh and the location, absolutely superb! Right next to the duomo, half of the rooms face it, unfortunately mine didn't however my colleagues did, such a spectacle to see at any time. Apparently the staff will endeavour to get you a "room with a view" (excuse horrible pun) if you request it, however as mine was a business stay I wasn't worried.

Hotel is traditional room key access and is up some floors on what appears to be a residential block, initially off putting but is fine once in. 24hr reception so no issue getting in at the wee small hours of the morning.

In terms of staying there I'd say it's great for business use, also those using it as a base to explore Florence could hardly ask for a better central location. The location alone would seem to warrant a premium price however it's remarkably inexpensive, even in peak season.

  • Stayed: August 2011
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1  Thank dygoje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 14, 2011

This review is one of turning lemons to lemoncello! Before leaving for Italy, we made a reservation at the Hotel Bigallo in Florence, Italy. We had stayed there on several occasions and always in the same room with a view of the Duomo and belltower. Upon arriving, we were stunned to see that the entire front of the hotel was covered in scaffolding. I commented on the scaffolding to the desk clerk as we checked in and she indicated that it would not matter and we would still be able to see the Duomo. When we opened the window of the room, we were stunned to be face to face with a workman on the scaffolding chiseling stucco. The room was filled with the smell and grit of plaster dust from the restoration and the sound of the chisel and flying plaster. Returning to the desk, we said that we could not possibly stay in the room. She was very nice and immediately made some phone calls and in a very short time, a gentleman appeared to escort us to their other properties...the Hotel De Lanzi and La Repubblica Apartments. They gave us a choice of a room at the Hotel De Lanzi or an apartment overlooking Piazza Republica. We chose the apartment. It was a large room with cooking facilitites, which we did not use and a nicely tiled bath. We took breakfast each morning in the Hotel DeLanzi dining room. After our initial shock at the Bigallo scaffolding, we were more than pleased with the way the staff addressed the situation and our concerns. They could not have been more accommodating and we will return again and again.

  • Stayed: November 2011, traveled as a couple
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8  Thank j68ky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

I booked this hotel despite the review on trip advisor because the location was so good and the reviews on Bookings.com all seemed fine. We were expecting a very basic room but were prepared for this again because it is right in the centre. Instead were pleasantly surprised at the good quality of the finish in the bedroom and particularly the bathroom. The best bit was we opened our window and the bell tower and Duomo were right in front of us. We could just watch all the tours and the excitement go by our window. The other side of this is that we were woken up each morning by the bells at 6:45 and 7:45 despite the external shutters, the window and the internal shutters being closed. If you are prepared to put up with this then the location and the quality of the room are great for the price. Breakfast is fine. Some of the people looking after reception were hard to talk to they were so unfriendly. Others were fine.

  • Stayed: September 2011, traveled as a couple
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4  Thank BibiDub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

I loved everything about this hotel. I felt like at home there, staff was very nice, hotel was clean, good intenet, amazing location. Duomo was right in front of my window...amazing... But if you want to sleep well get the room on the other side (because of the noise and bells). Nevertheless.... I could tolerate early waking up for the amazing view. Great little hotel!!!

  • Stayed: July 2011, traveled with friends
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1  Thank iv_iz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2011

Reception very unhelpful, one night we waited 20 min to get our key (staff disappeared), parking very costly and unsafe due to city restrictions. Room just avg, great location right in front of duomo.

  • Stayed: July 2011
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1  Thank DiegoBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2011

After a tonne of time spent researching an affordable hotel in Florence in the best possible location to be able to view the Big Easter Sunday celebration at the Duomo (Scoppio del Carro), we found the Hotel Bigallo. We booked a room for 2 people, and the reservation was confirmed via email. Approx. 1 week before we left for Italy, I emailed confirmation of our reservation, and also requested a room with a view once again, and was surprised to get an email back, saying that the hotel bigallo was fully booked, and they had moved our reservation to their sister hotel, Hotel De Lanzi. They said that it was around the corner from the bigallo, and they could guarantee us a room with a view of the bell tower.
After all the time we spent looking for the right hotel, then with only 1 week to find another place we felt like we had no other choice but accept the move reluctantly.
The biggest disappointment was that they took it upon themselves to not only take our reservation in advance, knowing that their hotel was full, but they did not give us enough time to find another hotel in our price range during Easter weekend.
This was very back customer service, in my opinion, and quite cheesy if you ask me.
I do not recommend reserving at Hotel Bigallo if you have your heart set on staying there.

  • Stayed: April 2011, traveled with friends
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3  Thank lifeplanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

My mother and I stayed here and were not impressed. The location was excellent, the room was fine, fairly clean, but the staff were far from warm and the breakfast was the worst of our two week trip. And in the morning my mother was getting a cup of coffee 15 minutes early and the staff person told her he would have to charge her for it unless she waited until it was officially the breakfast time. So, when we go to Florence again, we will find a better place to stay.

  • Stayed: June 2011, traveled with family
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3  Thank love2travel43552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bigallo

Address: Vicolo Degli Adimari 2, 50122, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
Ranked #196 of 411 Hotels in Florence
Price Range: $85 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bigallo 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Bigallo Hotel Florence

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