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“Comfort with friendly hotel in great location”
5 of 5 bubbles Review of Hotel Mario's

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Hotel Mario's
Ranked #70 of 421 Hotels in Florence
Certificate of Excellence
Florence, Italy
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfort with friendly hotel in great location”
Reviewed September 15, 2013

This was our third stay with owners who treated us like friends/family. We returned here due to their excellent customer service We stayed one week in comfort and quiet room that was perfect for us. The staff provided excellent breakfast in a lovely dining area and catered to our every request with personal service. It was very clean, safe and located on lightly trafficked street. It was so convenient to Train and Bus Station since, tours and train was our method in which to see the area. The route to the Duomo was straight and easy walking. It gave easy access to Market and special churches and monuments. Their recommendations for tours, restaurants and events was "spot on" and their action to make our reservations allowed us to relax. The three brothers were delightful. As mature travelers it offered us a great value. We will return again.
Browns from Florida

Room Tip: There are 16 rooms down three different halls and naturally the ones a few doors away from lobby are...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peapod32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
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English first
Baltimore, Maryland
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 14, 2013

We chose Hotel Mario's because of its convenient proximity to my husband's conference venue, and were delighted with the overall experience. He was there for a total of 9 nights, 3 of which I shared with him before returning to the States ahead of him. The room was lovely with the best air conditioning we encountered on our trip. The bathroom was quite nice with a good sized shower. The breakfast was a little thin, but the coffee and service were lovely. The location was incredibly convenient, within walking distance of just about everything. They also held one of our suitcases while we toured Tuscany before culminating our stay in Florence.
We would gladly recommend Hotel Mario's to anyone visiting Florence.

Room Tip: The tiled floors and heavy doors added up to slightly noisy nights. You might consider asking for an...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j_marice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 21, 2013

Located on a quiet street close to Florence centre, this warm, welcoming hotel made our stay in Florence perfect. Our charming room was clean and well equipped for the stay. Breakfast was plentiful and accompanied with fresh coffee and a smile. The making of this hotel though, is the accommodating, friendly and helpful staff. They couldn't have made our stay more comfortable, keen to offer advice and made a great effort to chat with us daily about our stay. Like many other reviews on here, Hotel Marios goes highly recommended!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 19, 2013

My wife and I arrived in Florence by train, walked out of the station, across the street and then into Hotel Mario's. At least that is what it seemed like. Mario's is located on a quiet street within walking distance of everything you want. The staff at Mario's was awesome. They were very kind and helpful regardless of the hour. Breakfast in the morning is just what you need to kick start your day. The only negative we noticed is that the walls seemed a bit thin. However, our neighbors weren't night owls and it wasn't a problem. We look forward to our next stay!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
American in UK
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 17, 2013

We stayed only 1 night, recommended by a friend who had stayed a few weeks earlier. Had a triple room (double and single bed for 5yr old), the 1st room to the right of the reception desk thrui the door. It was clean, quiet, roomy, big tub, fresh sheets and a working AC! Breakfast buffet was plentiful, especially in Italy!! you could even make a grilled ham and cheese sandwich! As previously stated, just around the corner from the main station, and Florence is a walkable city. The 2 young men at the reception could not have been kinder: with a 92yr old and 5yr old, carrying the suitcases up n down the entrance stairwell was no problem: they raced to help us. Decorated in very florentine style, it had charm and will be back again and again. Have since recommended it to another friend going in October.

Room Tip: I didn't look out our window as the single bed was in front of it but the would like that same r...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mainz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glen Allen, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 3, 2013

There's a lot that I liked about Mario's. I'll start with the service and the attitude of the staff. Both were refreshing. My feeling is that they seriously want their guests to enjoy their visit. They patiently give directions if you need them. They patiently explain anything you ask. If you need something they get it or do it with a smile and speed. Great people.

It's a very short walk to the trains and a short walk to the excitement of Florence. The location is great.

Great breakfast too. Much better than what hotels usually provide Good stuff like fruits, eggs, yogurt. Many choices and they are always checking to see that everyone has what they want.

The rooms are quiet, comfortable, quaint and clean.

Seriously, I really enjoyed my stay at Mario's.and will again the next time I go to Florence. I feel I found a great hotel for visiting Florence.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyprus
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 29, 2013

First of all the hotel staff was amazingly friendly and very very very helpful. If you have a problem, just ask for help to reception and they'll do everything to hep you. Also hotel has a great location too, just a couple of minutes walk away from the Santa Maria Novella train station and the historical center of Florence. Hotel rooms are nice and clean. On the other hand breakfast was ok not best but ok. Hotel has a wi-fi but it's not very good. It's usually go and return but it's not a big problem. If I was going to come Florence again, I definitely stay at this hotel again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cagri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmariosflorence, Front Office Manager at Hotel Mario's, responded to this review, July 30, 2013
Dear Guest,
Thank you for sharing your experiences with us and other travellers.
We are pleased to see that you found our location convenient: our team has the best interests of our guests at heart and we are always available for assistance whenever it is required.
I will also be sure to share your review with our service team as well as our housekeepers whom take great pride in providing such a clean hotel.
As for breakfast, since this last week in July, we are improving the offer of food in order to have a greater choice.
The free wi-fi service has been improved, too: now the signal is stable and internet connection is faster.
Looking forward to welcoming you back in the future, we remain.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mario's

Property: Hotel Mario's
Address: Via Faenza 89 Black, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service
Hotel Style:
#15 Best Value Hotel in Florence
#56 Business Hotel in Florence
#58 Family Hotel in Florence
#60 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Mario's 3*
Number of rooms: 16
Official Description (provided by the hotel):
Hotel Mario's welcomes its guests in an atmosphere of ancient Florentine private house. A classic tradition of hospitality for this exceptional family run Florence hotel with charm and simple elegance. Located few steps from main train station in a building of the seventeenth century in the prestigious Via Faenza, an ancient road dating back to 1200, which still retains the medieval appearance. Classic environment with warm and cozy atmospheres, bright and comfortable spaces, elegant and refined details... A mix of images, sounds, scents for your dream stay in Florence... Classic environment with warm and cozy atmospheres, bright and comfortable spaces, elegant and refined details... A mix of images, sounds, scents for your dream stay in Florence... ... more   less 
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Also Known As:
Marios Hotel Florence

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