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“Good Hotel” 4 of 5 stars
Review of Galileo Hotel

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Galileo Hotel
Ranked #243 of 421 Hotels in Florence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Hotel”
4 of 5 stars Reviewed August 18, 2012

We stayed in Galileo few months ago.
My girlfriend and me just stopped here for one. I have to say that our stay there was really good. The hotel is very close from the train station and the staff was helpful.
The room was a standard room with the essential things for a three star hotel.

  • Stayed April 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank R0bert198723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    58
    150
    84
    42
    27
See reviews for
62
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2012

I was on trip with my family, we got a big nice room and the receptionists were lovely. Breakfast was not wonderful, but reasonable for a three stars. I think small hotels like this one are warmer and more friendly than big hotels.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 8, 2012 via mobile

Having come from Venice, the friendliness and helpfulness of the staff was a pleasant surprise. They helped us find a way to break our lock after we lost the key to our bags late at night. Nothing was too much of an ask. They booked our tours and arranged for hotel pick ups. They even gave us vouchers for dinner. Breakfasts were pleasent and included in the price. Overall excellent value and a great location just near the Santa Maria Novella station.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shrikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 24, 2012

I would not return to this hotel. We were in the middle of a heat wave and they kept turning off the air conditioners in the rooms. We returned from day tour late in the afternoon to find our room sweltering - air conditioner turned off - and the window unable to be opened. The staff were manipulating the air conditioners in the room from a computer at the front desk. I demanded the air conditioner in our room be turned back on.
The breakfast was extremely poor. The toast bread was the thinnest white sliced bread you have ever seen and stale.
The rooms were very ordinary and no linen changed. No card was left in the room to request linen be changed.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Canberra, Australia
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 21, 2012

Customer service was very rude - our booking had apparently not been received, staff were unhelpful and not welcoming. When we finally checked in, the air conditioning in our room did not work (- when we complained, we were given a fan) the bathroom was stained with mould. Not a pleasant experience - do not stay here. The location, while close to the hotel is unsafe and certainly does not showcase the best of Florence.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Canberra2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 18, 2012

The room was small dirty and very smelly, the smell in the lift made us gag, the bathroom was tiny dirty and mouldy the filth on the plastic screen and shower curtain was digusting. Room at night was 28 degrees air conditioning was turned off for enviromental reasons couldnt open the window as street so noisey. Bed was hard and uncomfortable like sleeping on an ironing board top cover was dirty, curtain hanging off rail, wordrobe smelt like someone had urinated in it, hair dryer held together with sticky tape. breakfast was meagre orange juice served in plastic cups, toast, a few stale cakes some bits of fuit. How this hotel has a three star rating is beyond me it is the worst hotel we have ever stayed in and ruined our time in Florence.

Room Tip: Avoid this hotel
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank sandyjay11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 6, 2012

Old,dated dark and dingy. The first room we were given was dusty and dirty, seems like it had not been used for a while and was not even prepared for us coming, layers so dust. The hallway was dark with stained yellowing shades. We asked re zircon as the room was stuffy and when window open very noisy, was told that it was illegal to puton air cooler in Florence until june, what the!!
Offered courtyard room so we could get air, I do not think these people know what a courtyard is!! Next doors Dirty rooftop, littered and stray cats, not a courtyard to get out on. Breakfast was poor and room cramped, worst hotel we stayed in all trip, do yourself a favour. The reception staff very nice,they should go some where else, as too good for that place.

Room Tip: Go somewhere else
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  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Lassirch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galileo Hotel

Property: Galileo Hotel
Address: Via Nazionale 22A, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #243 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Galileo Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
An elegant nineteenth-century building in the heart of an ancient city: among the hotels in Florence, Hotel Galileo welcomes guests into a calm and elegant environment, furnished in the best Tuscan-style tradition. You will have a pleasant stay or holiday in the city with all preferred comforts, surrounded by exquisite, authentic Florentine workmanship. ... more   less 
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Also Known As:
Galileo Hotel Florence

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