Reception staff on front desk were young and inexperienced and had to check any queries with senior staff I a rear room. Lounge was very small. There were four steep steps leading to reception and no ramp or anybody to help with cases. The room was very small, pokey and claustrophobic but clean. Window shutters were jammed three quarters of the way down and could not be opened. There was no shower only a bath. Restaurant staff and breakfast were just about acceptable. There was a TV in the room but only Italian channels available.
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- Also Known As:
- Columbus Hotel Florence