We just returned home from Florence where we had the Baccio suite booked for 5 nights. The room was fantastic, a separate living area, very large bedroom, huge bathroom, and quaint private terrace. There are also two large windows with great views of the Bell tower and the Arno river. We were greeted by Andrea who brought our bags up for us and got us checked in. He is so very helpful and kind and offered us many helpful suggestions for sightseeing and also made us dinner reservations. He gave us tips on where to go and where to stay away from. He also went out of his way to help us print our boarding passes, all during a very busy time at the reception desk. We always felt like we were very important and that he wanted to ensure our stay was perfect. We have travelled a lot and I don't think I have had level of service so thank you!!! We also loved Monti although he was not working much when we were there but what a character, and the kind lady at the desk (sorry I did not get her name). I would not consider staying anywhere else in Florence. This family run hotel is in a perfect location and the pride that the staff take to ensure your stay is perfect is second to none.
- Official Description (provided by the hotel):
- Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more less
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