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“Excellent budget choice in central Florence” 5 of 5 bubbles
Review of Hotel Alessandra

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Hotel Alessandra
Ranked #38 of 421 Hotels in Florence
Certificate of Excellence
Devon
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Excellent budget choice in central Florence”
5 of 5 bubbles Reviewed July 31, 2013

Very good value, very central, friendly helpful staff, nice small terrace, decent breakfast. Clean, comfortable, air-conditioned room. There are stairs to Reception, even using the lift there is one flight of stairs.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martinrDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, August 6, 2013
Yes, yes yes, yes, yes yes, yes, yes yes and yes! You said it all! Thank you so much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,684 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (200)
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English first
Boston, Massachusetts
1 review
4 of 5 bubbles Reviewed July 30, 2013

I was at this hotel for 2 nights in October 2012, in a single room with a separate, but private, down-the hall bathroom, all very clean. The bed was comfortable, the view amazing out the very big window overlooking the Duomo and other wonderful sights of the city. There was no screen on the window, and for some that might be a problem, but there were no bothersome insects around. There is a substantial breakfast served, with everything prepared with care, including Italian and American style coffees. Staff were very friendly and helpful.

One drawback of this otherwise great hotel is that the elevator starts one flight up, and it is necessary to carry one's suitcase(s) up a very long staircase to get to that elevator. There is no one to help since the office of the hotel is up several flights by the elevator.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zelda14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, August 6, 2013
Hello. You are right about no screens - we are not allowed to put them up in this old old building. But we do provide electric deterrents from the front desk for bugs (although being so high we don't get so many).

Of course we help people on the stairs with their luggage if they need it. We have done those stairs with very heavy cases (what do you people bring with you?!) more times than we care to think about. If someone just comes up and makes it know that they are in trouble we are down those stairs in a flash!

Thank you for taking the time to comment here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 30, 2013 via mobile

The perfect stay for those who are here to see the city, i would consider the hotel more of a place to sleep than spend time. They hotel is slightly dated, buy who cares you're in florence! Don't bother spending extra on the private toilets, you're okay without. The staff is great too! Spend one late night on the rooftop patio.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wes W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, August 6, 2013
A lot of great info packed into very few words! Thanks for your comments and come back one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

Stayed for a couple of nights in July. All of the staff were friendly and approachable. The room was huge and bed comfortable. We had a shared bathroom, but at least there was a bath. Its location is amazingly close to all the sights. Breakfast was great with good coffee. And they do their best to provide some parking options. There's a cute balcony area too

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chris_tcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, August 6, 2013
Our cute balcony area is new this summer! We had used it for drying laundry previously, but we think that you will agree with us that is was a waste of a good space. Thank you so much for choosing Hotel Alessandra.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 28, 2013 via mobile

We stayed one night in a room for 2 adults and 2 kids.
The room is large and comfortable with air conditioning and a little balcony (no view).
Service was great. Location perfect.
Difficult to find the garage but they arranged someone from there to pick-up the car on arrival and send it on departure, very convenient.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JLK-HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, August 6, 2013
You are so right. The garage is in a tiny tiny street off another tiny tiny street and not easy to find. But we are used to helping people out with that. Glad that you enjoyed for time with us and thank you for taking the time to comment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed July 28, 2013

Excellent location-1 block away from Arno river and Ponte Vecchio. Staff very helpful & friendly. Room was clean and comfortable. Breakfast was included, with your individually made espresso. I would highly recommend this hotel to anyone. They do have an elevator one flight up, so someone would have to be able to climb one flight. Staff very helpful with luggage if needed.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelhappy613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, August 6, 2013
So pleased that you enjoyed your stay and we hope that you will return one day. Stay with us on facebook and help out other guests with your insider knowledge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Massachusetts
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed July 27, 2013

We had a lovely stay for two nights at the Hotel Alessandra. It was so centrally located (right around the corner from the Ponte Vecchio) that we were able to stop in and out of our hotel throughout the day. The rooms were very nice and comfortable, and there was a nice, simple breakfast included. Everyone at the hotel was extremely friendly and helpful. The only caution is that the entrance to the hotel is two flights of stairs up, so be prepared to carry your luggage. But we would happily stay here again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lexington44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaGennarini, Proprietario at Hotel Alessandra, responded to this review, July 29, 2013
Then you understood us perfectly. Nice to hear. We hope to see you again one day and thank so much for taking the time to comment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Alessandra

Property: Hotel Alessandra
Address: Borgo Santi Apostoli 17, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #38 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Official Description (provided by the hotel):
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
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