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“A perfect start to our Italian vacation” 5 of 5 bubbles
Review of Hotel Alessandra

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Hotel Alessandra
Ranked #38 of 421 Hotels in Florence
Certificate of Excellence
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A perfect start to our Italian vacation”
5 of 5 bubbles Reviewed May 30, 2012 via mobile

We arrived at the Hotel Alessandra after two days of travel, and were met very warmly by Andrea at the desk. We were very hungry, and he recommended a Trattoria nearby that was open between lunch and dinner that was fabulous. That was a preview of the rest of our stay there. The entire hotel staff was so kind, and the charm of the building itself was irresistible. Our view of the Arno River was lovely, and we were in walking distance to everything. Our private bathroom down the hall was a non-issue, as you seldom see other guests in the hallways. They arranged for a cab to pick us up early on our departure date, and were always excited to answer questions or give recommendations. We loved our stay here, and would recommend it to our friends!

Stayed May 2012, traveled as a couple
Helpful?
Thank Eddie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, February 21, 2013
Fabulous! So pleased that you enjoyed it - and we hope you come back one day.

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,682 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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English first
Saint Louis, Missouri
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 29, 2012

This hotel is perfect. The room is fairly large for European standards. The ceilings were at least 12' tall, which made the room look huge. We had a river view which was nice. The room was very clean, no funky smell sometimes associated with older hotels.

The real gem was the staff. They were all very friendly, especially Andrea. If you need to know anything, ask him. He was very helpful in recommending a good pizza joint, and it didn't disappoint. I will definitely stay here next time i'm in Florence.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tattooed_beast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, March 1, 2013
Looking forward to your next visit!

Kind regards - Andrea Gennarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 29, 2012

This lovely hotel is simple and perfect, in 15th century building with good modern updates (windows, bathrooms, etc). It was exactly what we hoped to find: so close to many locations but on a quiet sidestreet that took you away from the crowds. Friendly owners and staff, very accommodating and a solid breakfast with as much espresso or cappuccino as you like.
There is a flight of stairs to climb to get to the elevator and some internal stairs which is important if mobility is restricted. I wish the toiletries were a bit nicer (but that is a minor point).

Room Tip: The "junior suite" category is a larger room which we found to be perfect, suggested rooms...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank enigmander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, March 6, 2013
Glad that you loved it and thank you for finding the time to comment!

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC Metro area
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 29, 2012

Hotel Alessandra could not have been in a more ideal location for exploring the center of Florence. It was a very comfortable and clean and the man at the front desk could not have been any more helpful. He was extremely welcoming and gave us lots of great advice and booked us on a wine tour of Tuscany which was a blast. The breakfast was great and did I mention the location? It was truly ideal. It was right by Ponte Vecchio, but tucked away on a side street so it was super quiet which is always critical when you are running yourself around like crazy during the day. And you can easily walk to the hotel from the train station, so you save yourself some extra money.

There are a few different tours that are offered through the hotel's webpage and I would recommend the half day afternoon tour of Tuscany. It was a lot of fun and the winery we visited was beautiful.

All in all, we had a wonderful stay thanks to Hotel Alessandra and their wonderful staff. I would recommend this hotel without question to anyone visiting Florence.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JMPinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, March 6, 2013
Wonderful! We hope to look forward to seeing you again in the future too!

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, KS
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 29, 2012

Monti greeted us at check in and we loved him from the start. He always had a smile on his face and had great reccomendations for meals. Also it was within walking distance from SMN train station. We stayed in the room with a shared bathroom and it was no big deal. Had a sink and mirror in the room...plus the room was huge! Would love to go back!!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KAndreae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, March 6, 2013
Delighted that you enjoyed it - do come back!

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 28, 2012

Great hotel and location. We stayed in the room that slept four people with a private bathroom. The staff was wonderful. The morning cappuccino was fabulous. Highly recommend this location.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stacey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, March 25, 2013
Wonderful - that is just how it should be! Come back again one day.

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsboro, Oregon
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 27, 2012

We loved this hotel. We could walk to nearly everything in Florence. The staff were always helpfull and friendly and we loved their recommentations for places to eat. The room was spacious, well laid out and quiet. I was worried about sharing a bathroom in the hall but in actuality it wasn't a problem. I never met another person going into or coming out of the bathroom. Having the sink in the room helped. I would go back to this hotel. Go to Nella's for dinner, a few blocks away from the hotel.

Room Tip: I'd prefer an en suite bathroom, but not having one wasn't a problem.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Candice94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Alessandra, Proprietario at Hotel Alessandra, responded to this review, March 25, 2013
Thank you for your comments! People are often surprised how well a shared bathroom does work out (and our staff are always on hand to keep them spic and span! Hopefully we may be able to welcome you back one day!

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Alessandra

Property: Hotel Alessandra
Address: Borgo Santi Apostoli 17, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #38 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Official Description (provided by the hotel):
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
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