I've just returned from a three night stay at the La Residenza, Florence. The hotel is located slap-bang in the middle of the up-market shopping area, with Prada located directly opposite. The hotel is accessed by an ancient elevator which we found to be out of order when we arrived. Once myself and my 72 yr old parents had carried our luggage up three flights of steps we were greeted by a receptionist who informed us that the lift did indeed work, and seemed to find the fact that we were out of breath hilarious!
The rooms are of a good size with a very comfortable bed, but only one slim pillow per person. The condition of the fiittings and decor was very poor. My room had filthy, marked walls and the walls were littered with light fittings that didn't do anything!
The bathroom was very small with just a squat-style bath with a shower. The shower curtain was far too small for the bath which resulted in the floor being flooded every time I used the shower. The tap in the sink was dripping, somebody may have responded to my complaint as I found the floor to be littered with bits of plastic but the drip remained!
The Air Conditioning has a master switch that only the hotel staff can access. It took constant badgering to get it turned on, and even then it remained off for the middle night, despite the high temperatures. Any attempt to get an explanation from the hotel stuff would be met by an incredulous shrug of the shoulders... Service is not this hotels strong point, although the staff we're pleasant enough.
Breakfast was fine. Hot Rolls and croissant, cappuccino, cheese, ham, pre-packaged sponge cake and yogurt was more than adequate to fuel a days sight seeing. If you like a slice of toast, forget about it, the museum piece toaster takes 10 minutes to perform it's task, and as it has no spring mechanism it means you will always end up with a burn offering unless you stand on guard for the full duration.
The hotel does boast a lovely roof garden. Perfect for sharing a bottle of wine whilst watching the sun disappear over the horizon.
In summary, this hotel has so much potential, but it's a long way from the perfect get-away. If however, you are looking for somewhere cheap and cheerful in a central location then this could well be the place for you.
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- Also Known As:
- La Residenza Hotel Florence
- Residenza Hotel
- La Residenza Florence