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“Views of Florence”

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Hotel Restaurant La Scaletta
Ranked #47 of 421 Hotels in Florence
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
“Views of Florence”
Reviewed August 14, 2013

There was a wonderful roof terrace for dinner- food and view both excellent (need to book). very nice hotel in an old palazzo close to Ponte Vecchio, It was a great location and very friendly service.

Room Tip: ask for rooms on lower floors - they have better windows. Room 36 and 37 only have windows up high a...
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, August 17, 2013
Dear Mr. J.,
thanks so much for your kind review! We are happy that you enjoyed your stay and the dinner! We hope to welcome you back in the future to have another romantic dinner on the roof.
All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,303 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (167)
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English first
Springfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2013

Nobody is perfect but this landed pretty close. Would I choose this hotel again for another stay, absolutely. On the plus side is location, just over Ponte Vecchio, close by to Uffuzi and Accadamia. Don't let the maps fool you, Florence is small. Train station to hotel is only a 15 minute walk. This hotel is close to the heart of everything yet situated away from the crowds. The room was comfortable, the bathroom in our room was a tad small for a family but this was just a minor inconvenience. La Scaletta means stairs so buyer beware, some stairs are unavoidable. Roof top restaurant is exquisite, make a reservation for dinner on the top tier and enjoy the sunset! Don't forget to book a wine tour...you're in Tuscany!!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, August 14, 2013
Dear Mr. M.,

Thanks so much for your kind review! We are happy that you enjoyed it and I’m glad to inform you that in the low season we’ll do some works to improve our classic rooms so if next time you’ll choose our Hotel again for your stay you’ll see the difference.
Hope to welcome you again we wish you all the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rural Cambridgeshire
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 30, 2013

We really enjoyed our stay at La Scaletta. For us the location was superb, very central but with easy access to the slightly less touristy Oltrarno area which from previous visits we love.

Serviceable lift - do make sure you use it! Comfy beds, and good air con in our room, and in all the shared areas of the hotel. The only downside was no window that we could easily open (we faced onto the street). Nice free welcome drinks in the minibar. Wifi a bit variable - sometimes it worked sometimes it didn't.

The layout of the hotel is certainly very quirky, but if you don't mind a few steps its fine. The roof terrace was beautiful, and a good value buffet breakfast was served there every morning which although we only took one day of our stay was very nice - plenty of coffee on tap, even if it did come out of a machine.....Amazing views of the Pitti Palace and Boboli Gardens which are almost next door.

Reception staff always helpful. Although they couldn't arrange a late checkout of our room for us, there was somewhere to store our luggage.

Overall a very pleasant stay.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CambsCountryGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, August 1, 2013
Dear Mrs. C.,
thanks for your kind words, it’s a pleasure for us hear that your stay had been good. Hope to welcome you back in the future and let you have a 5 points stay.
All the best!
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Sao Paulo, SP
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed July 28, 2013

I loved the size of room. It was good enough for kids playing and for us, to be comfortable.
Also the size of bathroom was great!
The view from the terrace was terrific! It was amazing start the day with that view and a good breakfest.
Staff very helpful.
Very good location close to the main touristic points.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Camila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, July 29, 2013
Dear Mrs. C.,
Thanks so much! Customer satisfaction is the best gift for us. Hope to welcome you in the future and maybe drink a glass of wine on the terrace.
All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2013

My husband and I stayed for one night and we found it to be a great location within walking distance to many top attractions..including the Accademia which looks pretty far on the map but it only took us about 15 minutes while even stopping to take pictures. Our main concern was with the layout with so many stairs. You have to be able to carry your luggage up quite a few stairs before getting to a tiny elevator that fits one person with 2 large suitcases. You have to be very careful as you step out of the elevator since there's a step almost immediately as you come off it. With all this said, I think I would still stay there given the price, location, cleanliness of the room, and most of all the must see view from the terrace of their rooftop restaurant. I didn't realize until after booking the hotel that it is listed in the book 1,000 Places to See Before you Die (because of the view from the terrace). If you read Rick Steves' books he also recommends it.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lopezsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, July 29, 2013
Dear Mr. L.,
Thank you! Yes, the name of the Hotel means stairs so that why it’s full of it, we have a person that can help our guests with bags.
It’s true our lift is small but it works properly, better to walk upstairs for 97 steps...
We hope to welcome you back in the future, if you want we have some deluxe room that are on the ground floor so no stairs to do, a small tip for next time =)
All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2013

The staff is extremely nice and helpful. They have 2 terraces one of which (small) provides an astonishing 360 view on Florence- they are located in the center, everything interesting at walking distance. The rooms are very clean, and comfortable, the food is average. Globally a place providing a great experience, I will certainly return in this hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ntfay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, July 29, 2013
Dear Mr./Mrs. N.,
thanks for your kind review we are happy that you had a nice stay and that you enjoyed also the dinner on the roof.
We hope to welcome you back in the next future.
All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Ontario, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2013

This hotel is perfectly located in the hip Oltrarno area almost equidistant from the Ponte Vecchio and Pitti Palace. You can easily walk to any of Florence's historical attractions. You can't necessarily walk the 92 stairs up to the hotel - unless you're fit. There is however a rather small elevator to get you there. Once there, enjoy the clean, comfortable rooms and most importantly, the rooftop terrace. Spectacular views, wonderful drinks and atmosphere galore. The staff are very friendly and helpful too.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, July 25, 2013
Dear Mr. D.,
thanks so much for your kind words. It’s a pleasure hear that you enjoyed your stay in our Hotel.
Unfortunately we can’t have a bugger lift but it’s good that we have one and as you wrote you can fit and eat more gelato or pizza or pasta climbing the stairs =)
Hope to welcome you back in the future.
All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Restaurant La Scaletta

Property: Hotel Restaurant La Scaletta
Address: Via Guicciardini 13, 50125, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #47 of 421 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Restaurant La Scaletta 3*
Number of rooms: 14
Official Description (provided by the hotel):
A charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable. ... more   less 
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