Outdated rooms, except for updated bathrooms. Very limited internet. Complain and they will make you feeli like you are the problem. If you would like to get up at four AM, pick the from we had because the noise in the alley will wake you up. We asked to have our room changed and they could not help us out and then later complained that we did not raise our concerns to them. We checked out early. Thankfully, we had another place to stay. This place soured our entire Florence experience.
- Official Description (provided by the hotel):
- Safety box Minibar ... more less
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- Also Known As:
- Torre Guelfa Florence