I thought it might be best to post my experience online to help others avoid the same disappointment.I arrived the day of the appointment not knowing what to expect but having experienced spas throughout the States and Europe.I was immediately disappointed with the quality.The locker room smelled moldy.It was extremely small.
Instead of the usual large and bright showers with a variety of Spa beauty products,the showers were dingy and dark.There was not a single complementary beauty product to be found.
They have a steam and pool but they were not the least bit appealing as there would be no where to cool down after.When I left and entered the lounge it was even colder.They did not provide dry towels as is common.
I asked the service person if infusion was available outside. She shrugged and said, If you likening.
The dirty facilities were not the part that ruined my experience though.
The massage that I got was like a yoga rub down even after asking for a deep tissue experience!!
I would say if your going to spend $130 for an hour massage you could do better,a lot better!
I also understand that Italian customer service is much different from the States.
That said,my experience was bad enough that cultural differences cannot be to blame!
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