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Hotel Benvenuti Florence
Ranked #345 of 409 Hotels in Florence
Reviewed December 23, 2012

Location is a bit far from anything good, but otherwise the staff are very handy and willing to offer advice on where to go or how to get around, there is the first tv we've had that really WORKS in the room, an ensuite that was suffice for our 3 bed private room, and really we consider it a bargain for under 20 euro a night (not including city tax). There is a small elevator but we had to take the stairs because only one person and one bag could fit!

The only problems were the light in the bathroom would occasionally make a noise so loud it was unbearable so we took to going to the toilet in the dark and showering with the door open.. But the noise calmed down and was inconsistent so in all fairness we didn't complain but I couldn't not mention it in a review as it reflects on the quality of the maintenance.
Also they didn't turn the heating on or give us a remote for the second heater so until we complained the second day we were absolutely freezing as the glass isn't double paned. So make sure you aren't duped out of heating because we thought that was a slack thing for them to miss.

Had to mention those but I could still recommend this place because finding a better location is difficult and the staff were more than happy to help us with anything so if you had any similar complaints I'm sure they'd take care of them immediately.

Stayed: December 2012, traveled with friends
5  Thank JacMBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelbenvenuti, Proprietario at Hotel Benvenuti Florence, responded to this reviewResponded December 23, 2012

Kind Guest

Thanks a lot for your review.
I have really appreciated your intention in giving us an high rating but i should consider this like a bad review. Our intention and our mission is not to be appreciated 'cause the hotel is cheap.
We believe this :
- Location : 7 minutes walk to the David of Michelangelo and 12 minutes walk to the Dome should not be considered far. It happens to be a drama for young people ( used not to walk ) and alright for older people ( use to have had a more active life .
- Heating : Our hotel respect decent standards of usage.Rooms in winter have an average temperature of 22 degrees. It's funny cause for the same temperature other guests ask us to tuen on a/c in summer.
The elevator is from early 50's, works perfectly and could even be considered fascinating on my side.
Our mission , i repeat, will be to offer to business travellers and tourism a standard of hotel that prefers a personal service and care of the guest.
The hotel wll soon be a 3 star category and our work will be focused in couples and singles. Rooms are spacious but we decided to focus on people's comodities especially for those that travelling in business would choose a Florence's hotel to rest.

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Reviewed December 23, 2012

the best thing about this hotel is the location. it is located near the main attractions in florence but the price is surprisingly very cheap (compared to the hostels we booked in venice and rome city centres). the staff at the reception is very friendly and he seems to genuinely love his city and want the others to see the beauty of florence too. the interior of the hotel is lovely, we loved all the mirrors. lol

  • Stayed: December 2012, traveled with friends
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2  Thank ejumawati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2012

Location of Hotel is a bit far from central.
However, room was comfortable despite being a little rustic. The bathroom door was faling apart but for the price we were paying, it is still ok.
Breakfast was good and the staff were willing to serve it earlier at 6.30am for those catching the train. Hotel has Free wi-fi.

  • Stayed: December 2012, traveled with friends
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1  Thank bfbfbfbfbf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012

We had a great time in Florence, the staff at the hotel helped us find great restaurants and things to see and do. The hotel was clean, the WiFi was good in our room, the room was fine especially the TV with sky so we could watch sport. The common rooms were clean, welcoming and you could buy drinks at reception for a reasonable price. The staff on reception were really friendly and helpful and are there 24 hours, they really took the time to chat and were very knowledgeable about their city. Their English was excellent too. We didn't have breakfast there but we chatted to a couple who did and they said it was excellent especially the coffee. It was walking distance to all the major attractions and markets but if you wanted to the bus was across the road. Thoroughly recommend hotel Benvenuti and we will certainly be back!

Room Tip: We liked that our ensuite was in our room, there are some that are just outside.
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  • Stayed: December 2012, traveled as a couple
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1  Thank LeanneW13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

We have been travelling UK and Europe for the past 3 months and this was one of our favourite hotels! Great location on a main road, easy to get buses out the front, cheap option for transport! The service was the best we experienced! Very helpful with maps, sight seeing, restaurant recommendations. We also were assisted with advice for train options to travel onto Rome! Thanks! :)
Big room, clean, nice bathroom. Sky tv with English options including movie channels! I can't stress this enough, STAY HERE! Great value for money, you won't be disappointed! :)

  • Stayed: December 2012
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6  Thank monique_stace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

The service is really good there. It is clean and tidy and the facilities are excellent. The wi-fi is rapid ant the TV has several hundred channels(in italian). The receptor is really friendly. I strongly suggest you to book this hotel which will definitely bring you more happiness during your trip at Florence.

  • Stayed: July 2012, traveled with friends
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4  Thank sha1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

I just left this place and all I have to say is that people working there made my holiday special ! When you get there they try to let you feel at home, they give you a map of the town and circle all the things you cannot miss in the wonderful Florence. It's clear from the first moment that they love that city (how couldn't they ?) and they do everything they can to help you with museums' reservations, restaurants' reservations and anything else you may need while you stay there. Rooms are spacious, always cleaned and everything worked just fine during my stay, including wifi and sky television programs, and the price you pay for all this is more than reasonable. Florence is amazing and since all the main attractions are walking distance from there, Hotel Benvenuti is just the best place to stay in Florence. Go there, Leo and Riccardo will be the best hosts you'll ever meet !

  • Stayed: November 2012, traveled solo
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3  Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelbenvenuti, Proprietario at Hotel Benvenuti Florence, responded to this reviewResponded November 26, 2012

Hello kate

thanks a lot for your review.

All our staff has been happy to read your comment.
We hope to see you soon back in Florence.

Grazie !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Benvenuti Florence

Address: Via Camillo Cavour 112, 50129, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Marco
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #345 of 409 Hotels in Florence
Price Range: $36 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Benvenuti Florence 2*
Number of rooms: 13
Official Description (provided by the hotel):
HOSPITALITY AND CONVENIENCE! The Welcome Hotel is a lovely budget hotel in the historical center of Florence, with the spacious, bright and kept with care, offered at extremely affordable rates for a pleasant holiday in Florence without spending a fortune. ... more   less 
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Also Known As:
Benvenuti Hotel Florence

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