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Florence
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Traveler rating
1,925
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All reviews garden view san marco train station lovely hotel breakfast room within walking distance welcome drink first floor pollo deluxe room minute walk quiet street would definitely stay here again croissants central market excellent breakfast major sites
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Reviewed January 20, 2020

Ecellent location, because in Florence you will walk always.
Good breakfast with different options, deserts, fruit, juice etc.
you have your breakfast with a wonderfull light / sun light and beautiful view of garden. You can feel Toscana.
Quiet, calm and comfortable rooms. also very clean.
nice stuff

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank 657betult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this reviewResponded January 21, 2020

Dear Guest,
Thanks for your great review!! Really pointed out all that matters in a few words.
Francesco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020 via mobile

We stayed here for our anniversary recently and the front desk put a lovely card and bottle of fizz in our room as a lovely surprise.
The room was clean, beds very comfortable and the staff very helpful. Breakfast was delicious and taken in a sunny spot and a free (generous drink) was available in the bar each night. The location couldn’t have been better for the sites and excellent restaurants. I’d recommend this hotel and Florence for any couple.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Adele K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this reviewResponded January 16, 2020

Dear Ms. Adele,
Thanks for the lovely review! We appreciate you recommending us for couples! We always try to make romantic trips memorable...
Francesco

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Reviewed January 8, 2020

We greatly enjoyed our one-night stay at Orto de Medici. Although we reserved a small room, it was large enough for us and all of our (big) suitcases and had plenty of storage. It also had a desk along one whole side of the room that was very useful. The room was very clean and quiet with an excellent black-out curtain. The bed was large and comfortable. Breakfast was great and is served in a beautiful frescoed room. This is one of the nicest and most professionally-run hotels I've ever stayed in. The check in was flawless, and the kind receptionist showed us how to use the heating system. A big plus for me was that you can control the heat your room - so many hotels are overheated in winter, which I find uncomfortable. The lobby area and the entire building are beautiful. I definately recommend Orto de Medici and hope to stay there again.

Room tip: We chose a room with an interiore view, which looked out to a fire escape, but it was very quiet.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank LisaBItaliana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this reviewResponded January 8, 2020

Dear LisaBItaliana,
Thanks for your excellent review! It is so nice you shared your experience, and we appreciate how you listed everything including the control heat in the room.
We wish to see you back soon in Florence.
Francesco

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Reviewed January 7, 2020

Just came back from a 3-night stay at the Hotel Orto. We are a family of four with two teenagers. We booked a classic room and a deluxe garden view room. (When we booked, there was only one deluxe room available.) The hotel put us on the same floor (3rd), just a few doors down from each other. Both rooms were quiet and nice. The classic room faces the street and the deluxe room faces the garden. The teenagers did not complain about noise at all and we were there New Year's Eve. Our deluxe room was quiet.
The room size is very comparable to hotel rooms in major U.S. cities. The deluxe room has more space but the classic is sufficient. The deluxe room has a rain shower which is very nice. The only thing missing is a bathtub. The place is very clean. The elevator is small, but this is Europe!
The breakfast was EXCELLENT: cheese, cold cuts, eggs, bacon, pastries (nice varieties with croissants, tarts, etc.), cereals (with regular milk and soymilk!), fresh squeezed orange juice and cappuccino, coffee, tea, etc.
The location is central to everything, many great restaurants. We were able to go back to the rooms to take a nap in between sightseeing (which was very important to the jet lagged parents). The hotel also stored luggage for us the last day since we had a late flight.
The staff is very nice and helpful.
We can't wait to go back.

Room tip: The deluxe room is very quiet and has a rain shower.
Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank jpreyutil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this reviewResponded January 8, 2020

Dear Guest,
Your review is especially welcome, because we do our best to make family trips great, as we know they are very special occasions! We appreciate the list you made of what you liked, including the breakfast.
We hope to see you back soon.
Thank you!
Francesco

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Reviewed January 7, 2020

The hotel is nice and well located. The room was so clean and the staff is so friendly, polite and helpful. When we arrived our room was not ready and they upgraded the room without charging us. Breakfast was perfect. We really appreciate them.

Date of stay: December 2019
    • Location
    • Rooms
    • Service
Thank Shiva_ta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this reviewResponded January 7, 2020

Dear Guest,
Thanks for your perfect feedback. We really appreciate, especially the lovely mention for the staff.
Francesco

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