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“Florence, Italy at the Hotel Orto De Medici” 5 of 5 bubbles
Review of Hotel Orto De Medici

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Hotel Orto De Medici
Ranked #49 of 421 Hotels in Florence
Certificate of Excellence
Mount Pleasant, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Florence, Italy at the Hotel Orto De Medici”
5 of 5 bubbles Reviewed November 12, 2013

My husband and I spent 8 nights at the end of October visiting our daughter who was a student for the semester at the Art School SACI. We spent much of our trip walking as the hotel is in the center of so many beautiful districts of Firenze. We walked to Santa Maria Novella train station to travel to other towns. We walked to Piazza de San Marco to take a bus to Fiesole, a town at the top of a mountain overlooking Firenze. We took a tour to Cinque Terre, a string of quaint fishing villages built into the cliffs on the coast near Liguria. From the hotel we walked to the Duomo, across Ponte Vecchio to the picturesque Boboli Gardens and Palazzo Pitti, to the Piazzo de Signoria where there are many statues to admire, to many museums and cathedrals, to the Mercato Centrale and the leather market which are both just a couple of blocks away in the Piazza de San Lorenzo. Every morning we had a lovely breakfast at the hotel, sometimes sitting out in the garden at tables when the weather permitted. The staff was pleasant and helpful, especially since we struggled with even the simplest italian phrases. Our room, bathroom and balcony were clean, comfortable and charming. I can't imagine a better hotel to stay at while visiting Italy.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 15, 2013
Great review! Thank you. You visited many sites while you were here that is wonderful. We would love to have you again as our guests.
Kind Regards,
Nicki Sciortino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,918 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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londonhappytripper
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed November 9, 2013

Just spent 3 days in Florence staying at the Orto de Medici Hotel, perfect location well within walking distance of the major attractions, very clean, spacious rooms, friendly staff. If Internet connection in your room is a must, make sure you mention it when you make the booking, as you don't get a connection in every room. Breakfast is the usual Italian affair, cereals, cold meats, cheese, although it must be mentioned, The Orto de Medici offers freshly squished orange juice, fresh fruit salad, fresh fruit and delicious cappuccinos for breakfast. If I am being picky the only thing letting this hotel down would be the shower a bit of a let down after a tiring sightseeing day, I would definitely book this hotel again if I was to come back to Florence in the future.

Room Tip: See my note regarding WiFi in teh room!!!
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank londonhappytripper77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 10, 2013
Thank you for taking the time to write a review. I'm happy you had an overall great stay. For the Wifi we were have just a technical problem, the connection is very strong now everywhere in the hotel even the rooms. Hope to have you again as our guest.
Ciao from Florence!
Nicki Sciortino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia, United States
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

Our stay was wonderful! Our room was very large and modern including blackout shades that allowed for excellent sleeping in a very quiet setting. Breakfast every morning was a fabulous spread of traditional Italian fare. The Orto de Medici was also within short walking distance to all the sights of downtown Firenze and the train station. The staff was always very courteous and helpful. We loved Firenze and the Orto de Medici!

Room Tip: The rooms alongside the garden were very nice and quiet at night.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ryllie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 6, 2013
Dear Ryllie R,
How generous of you to write that Orto de' Medici was fabolous and allowed you for excellent sleeping. We are more than delighted that you were happy here and hope to be able to welcome you once again in the future. Thank you!
Francesco Bini
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Maidstone, United Kingdom
1 review
5 of 5 bubbles Reviewed November 3, 2013

This is a modern, clean, comfortable hotel about an 8 minute walk into the centre of Florence. It was an anniversary present to ourselves. We were pleasantly suprised that we had been upgraded to a Junior Suite. It was a large,spacious, modern room overlooking the terrace and gardens. We stayed for four nights. It was at the end of October but the temperatures were around 23' everyday.The airconditioning worked well. The staff were very helpful. The breakfast was a highlight with fruit salad, yoghurts, toast, meats, cheeses, fresh orange juice, boiled eggs and the most delicious croissants I have ever tasted. Florence is a beatiful city with so much to see although everything is within walking distance. We would definately stay here again and recommend this hotel to friends.

Room Tip: Ask for a room with a view - maybe over looking the garden!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 27, 2013
Great to read you loved many aspects of the Hotel and you enjoyed your stay.
Ciao From Florence!
Nicki Sciortino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Treviso
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

We arrived in the early hours of the morning to be greeted by a very helpful girl who spoke excellent English. We had booked a Classic Room and were surprised and overjoyed to discover that we had been lucky enough to be upgraded to a beautiful, spacious Junior Suite. Our suite had a beautiful bathroom with a huge bath and separate shower and looked out onto the stylish garden with white roses and a fountain. So romantic! We stayed for 4 days and all the desk staff were friendly and happy to help with advice and bookings.
The breakfast included fresh fruit, tomatoes, mozzarella cheese, sliced meats and the most wonderful orange juice freshly squeezed to order. The breakfast room staff were absolutely charming and very helpful. Outside the breakfast room there is a lovely terrace retreat to cater for anyone who needs somewhere pleasant to smoke.
I do not understand the comment about the lounge being outdated. It is beautifully decorated in the style of the Italian Palazzo that it is; with rich colours, frescoed walls and comfortable seating. It is a style that I personally love.
All the staff did everything that they could to make our stay enjoyable and we will definitely return to the Orto de Medici and recommend it to our friends.

Room Tip: We stayed in room 70 on the ground floor.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank cafeculture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 6, 2013
Dear Cafeculture,
Do not worry! We will always carry out improvements, but never never will we alter the character or atmosphere of the romantic Orto de' Medici. Thank you so much about your comments concerning how we treat clients and about the breakfast. We hope you will return soon!
Francesco Bini
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Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 29, 2013

The trip to Florence was a birthday present for my Wife and we chose the Hotel following a recommendation from a friend who stayed in 2012. We were here for 5 nights in a very spacious room overlooking the garden - the bathroom was on the small side and a little cramped. We found all the staff very helpful, and would particularly mention those on the reception desk. We used their list of recommended restaurants on 3 nights and a personal suggestion from a member of the reception staff for the other 2 nights, and were more than happy with the results. The Hotel was extremely clean and comfortable. Breakfast was very good with plenty of choice. Everywhere in Florence the people were helpful and more than welcoming. A wonderful experience in every way.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank SAS S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 6, 2013
Dear SAS S,
It was a delight having you here at the Orto de' Medici. You made the most of your birthday celebration, even enjoying the restaurants of the area. Thank you very much for all you write. Do return soon and we will welcome you with open arms.
Francesco Bini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 26, 2013

My best friend and I recently spent three nights in a deluxe room at the Orto de Medici. The room was incredibly spacious (even for Italy) with a gorgeous comfortable bed, view of the private courtyard, and a lovely bathroom and separate dressing room. The toilet was also separated from the sink and shower which is nice for privacy.

The hotel breakfast from 7:30-9:30 was pretty standard options for Italy but delightful with soft rolls, salamis, cheeses, fruits, yogurts, cereal, etc. They had a delicious espresso machine and even a bloody mary/champagne/heineken bar, all complimentary. Needless to stay we started drinking quite early while we were in Florence. The desk staff weren't especially helpful, for instance when we asked for restaurant recommendations we were cooly pointed towards a small sign with 5 restaurants listed, when really I am looking for your personal choices, and not the 5 that the hotel had predetermined. Despite that small point they weren't rude, just not especially helpful to most the other Italians we had met who went far out of their way for us. The location was central, just a quick walk to tons of restaurants, bars, cafes, and of course, the Duomo.

It was a little more on the expensive side but the room was luxurious (it could have slept 4 with the two fold out sofa chairs) and the 30 euros we would have each spent on breakfast cocktails, a couple espressos, and pane e fromaggio was well worth it. Also the courtyard was charming as was the young girl who served us our free welcome drink.

If I stayed in Florence again I would probably check out a different place just because I like to try new things, but anyone considering this property doesn't have to worry. Unless you're looking to make a friend behind the desk, that is.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank iamtaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, October 29, 2013
Dear iamtaylor,
Thank you for your feedback. We are pleased to read about all the positive things you experienced during your stay. I personally apologize for any inconvenience with the front desk. Please do considering coming back we would be happy to have you again as our guest.
Kind Regards,
NickI Sciortino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Orto De Medici

Property: Hotel Orto De Medici
Address: Via San Gallo, 30, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Florence
#36 Family Hotel in Florence
#46 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Orto De Medici 3*
Number of rooms: 42
Official Description (provided by the hotel):
The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers). ... more   less 
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Also Known As:
Orto De Medici Hotel
Orto De Medici Florence
Hotel Orto De Medici Florence Italy

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