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“This will be My Hotel in Florence!!!”

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Hotel Orto De Medici
Ranked #49 of 421 Hotels in Florence
Certificate of Excellence
1 review
“This will be My Hotel in Florence!!!”
5 of 5 bubbles Reviewed December 11, 2012

I would like to Thank All the Trip Advisor Reviews. With all the Positive Reviews we decided to stay here. And I read a lot of different Hotels Reviews. And I'm Thrill that we stayed here! The Hotel is Quit Modern but it had a Touch of the Old World Charm. There is a Beautiful Courtyard in the Hotel. The room We stayed in was Very Spacious. And they have This Lovely Lounge Room with a Bookshelf filled with Old Books. It was Nice & Cozy. Definitely a Beautiful Hotel to stay in.

The Breakfast Varitey was Nice. There is a Beautiful Sitting area outside the Breakfast Area. It's a Shame it was Winter when we were there. I imagine it would be Gorgeous to sit outside for Breakfast. The Ladies who work in Breakfast Area Very Lovely.

The Staff could be more Friendlier & More Incline to Help. When we arrived before The Check-In time. I asked them is there a place where we can leave Our Bags while We explore Florence for a bit. Mind you there were Two of them working at the Front Desk. One of them should have gotten Up & Escorted Us to The Room where we can leave our Bags. Instead of telling Us pass this way & that. Unfortunately, First Time Guest are not familiar with The Hotel. However, they were Kind enough to allow Us to eat Breakfast there. Since we arrived at 8 am from Rome.

This part is Very Important: If your planning to stay out past Midnight make sure The Front Desk is informed. Because one night we lost track of time & When we arrived to the Hotel the Doors (both Doors) where LOCKED. We rung the Bell & No One came to the Door! We were starting to get Worried. After waiting 10 minutes Someone came & Open the Door. And he didn't even apologize for Locking Us Out!

Hopefully, when You stay in This Hotel they would have improved their Customer Service.



  • Stayed December 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank 30Firenze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, December 16, 2012
Dear Madame, thanks for your review! You would not imagine how precious it was, since it just arrived during our recent Training session for the staff about Customer Care. We read it all together with the director and studied how to improve about what you suggest (you can see some pictures of the Session in our Facebook page). It was an interesting challenge, and we will try to reorganize the Check-In procedure according to your opinions. I am sorry for the little inconveniences, but we are working about those!
Thank you!
Francesco Bini
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1,953 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Gijon
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 11, 2012

We stayed 3 nights at this hotel in December 2012. The hotel is in the historical center of Florence, just 5 minutes walking from the cathedral. Although its centric location we had no complaints at all, as far as the noise concerns; we had an excellent night rest. We booked the junior suite and we got a very large sleeping room with two comfortable small sofas, a fantastic bathroom with a huge bath tube and a vestibule to store the clothes. The room was on the ground floor with a very nice view on the garden. The bediwas very large and comfortable. The hotel has free usage of two Mac computers and different salons for the use of the customers. A very good deal for the price we paid. We will certainly return.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Abejaruco69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, December 14, 2012
I'm happy to hear you enjoyed the Junior Suite! You made a great choice it is our biggest room. Yes, we have two Mac computers that can be used by guests, free of charge. We also have free Wifi in all the rooms and all through out the hotel in general. Thank you for writing a review. Come back to visit soon!
Kind Regards,
Nicki Sciortino
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Cambridge, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

Very friendly hotel. Staff helpful and welcoming.
We had a fabulous room which was really spacious and had a very comfortable bed. Would have been nice to have had a table and chairs as the room was big enough to fit them. Bathroom was beautiful with big bath, separate shower, all decorated with lovely shining granite? Felt much more than a 3 star hotel room.
As others have said, the breakfast choices weren't the best, but enough to keep us going until lunchtime.
Would recommend this hotel as quiet but within walking distance of all the important places to visit.

Room Tip: We had a deluxe room which was on the ground floor overlooking the garden
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, December 4, 2012
Thank you for the great description of the room. I'm very happy you enjoyed it and your stay with us! We accept all suggestions that can help better ourselves thank you. Ciao from Florence!
Nicki Sciortino
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Lannion, France
2 reviews
5 of 5 bubbles Reviewed December 3, 2012

Wonderful hotel. We had the very good surprise to be upgraded, The room and bathroom were very spacious and luruxious... reflect of firenze !
However, if there were something which could be ameliorated, would be the breakfast. We would have like to enjoy the great Italian cheeses (and salted butter to be perfect!!!)
But we are going to recommend this address to friends who plan to visit Firenze in 2013 !

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank B T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, December 4, 2012
We appreciate your review very much! It's nice to read you had such a great time. We will keep breakfast suggestion in mind. Thank you for recommending and hope to see you back as well!
Kind Regards,
Nicki Sciortino
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West Orange
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

Enjoyed this hotel very much. Even the receptionists had matching outfits! The breakfast was excellent, and this hotel is decorated tastefully. Also, the price for the room was reasonable. I really loved this hotel and would stay there again anytime. What a deal!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Dcamina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 29, 2012
Such an excellent review! So great to know you enjoyed breakfast and the hotel in general! Please do come back. Glad you noticed also our uniforms we love them! They are from the clothing brand "Save the Queen". Ciao from Florence!
Nicki Sciortino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2012

My husband and I stayed here for our honeymoon. The staff was great and they upgraded our room and even left us champagne! The room was very clean and our view was amazing. The hotel was in a great area away from the touristy sites but within a 10-15 to most everything. The value is amazing for this hotel and I would definitely recommend it!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SMuljadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 27, 2012
Thank you for writing a review. I'm very happy we made your honeymoon stay so special! Come back soon to Florence. Maybe for your first anniversary!
Kind Regards,
Nicki Sciortino
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London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 26, 2012

My partner and I stayed in this hotel in the summer of 2011 and would recommend to anyone.

Good location in walking distance from the station, though we took a cab. However, thereafter we walked all over the city. Although ive been to Firenze a number of times before i'd never had the chance to see the City at night and have to say it blew me away.

The room we stayed in was large and simply but lovely, clean and airy. The balcony we had overlooked the street below but also the rooftops of Firenze and the il Duomo. Beautiful gardens and a nice continental breakfast in the mornings, really gave us the feeling of history.

Staff very friendly and helpful. Also worth mentioning the restaurant at the corner of the same street that serves an all you can eat buffet for just 6 euros.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Adam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, November 27, 2012
Dear Guest,
We appreciate the detailed review! I'm happy to hear you enjoyed your stay with us very much. You are right Florence is pretty amazing also by night. Thank you for recommending.
Kind Regards,
Nicki Sciortino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Orto De Medici

Property: Hotel Orto De Medici
Address: Via San Gallo, 30, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Florence
#36 Family Hotel in Florence
#46 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Orto De Medici 3*
Number of rooms: 42
Official Description (provided by the hotel):
The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers). ... more   less 
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Also Known As:
Orto De Medici Hotel
Orto De Medici Florence
Hotel Orto De Medici Florence Italy

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