We stayed here for 3 nights from 01-04 March 2012 based on Tripadvisor reviews. I found it to be of decent price and value. The breakfast, which had a great selection and was included is the main reason why I am giving the hotel a higher rating. The hotel decor is beautiful - giving it a very boutique hotel type feel. We had a classic room (which faced the street). Room was spacious and tidy. Having free wifi and extra lounges for guest use were also definite pluses.
However, because our room was facing the street, it got really noisy at night. It ranged from general street noise of chatter from people at the nearby restaurants and bars to cleaning trucks late at night. We were on the 2nd floor and could still hear the noise. So if you are a light sleeper, I would recommend you ask for a room not facing the street.
I wanted to give this hotel a higher rating....but unfortunately, my first night at the hotel was very unpleasant. Normally i am a deep sleeper, able to sleep through any noise. But on our first night, in the middle of the night, I was woken up by a very loud truck/machine making noise on the street for what seemed like 2 hours. At around the same time, our room started to absolutely stink of sewage. The smell was so strong and horrible that neither myself or my friend could sleep that night. Even by the morning (after the noise/work had stopped), the smell still lingered in our room. it was that bad. When I mentioned it to reception, I was informed that the hotel had their septic system/ pipes flushed and maintained last night. The guy at front desk apologised and noted there would not be a repeat occurrence of this during our stay. Apparently they only do this once every 5 years so we were extremely unlucky. The remaining nights were fine (apart from the general street noise I mentioned earlier) and the rest of our stay pleasant.
I realise that it was bad luck that our first night happened to be the one night the hotel decides to flush out their sewage system. And whilst I appreciated the apology, it would have been nice for hotel to provide a small gesture, it could have been a written apology note with a couple pieces of chocolate and I would have been happier. Just an acknowledgement that they cared about their guests' experience. From other reviews I'd read here, it seems the hotel went out of their way to make the guests' stays a bit nicer so perhaps I came to half expect something.
Overall, despite being left with a "stinking" impression, I would likely still recommend this hotel for a short stay. But ask for a non street facing room and perhaps double check that the hotel will not be doing any sewage systems maintenance during your stay!
- Official Description (provided by the hotel):
- The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Priceline, Hotwire, Agoda, Cancelon, getaroom.com, TripOnline SA and HRS so you can book your Hotel Orto De Medici reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Orto De Medici Hotel
- Orto De Medici Florence
- Hotel Orto De Medici Florence Italy