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De Rose Palace Hotel
Ranked #227 of 410 Hotels in Florence
Reviewed April 10, 2012

We stayed here from April 2nd for three nights. Having read the mixed reviews we didnt really know what to expect. But we were pleasantly surprised. Hotel is in a fabulous location, just a ten minute lovely stroll along the arno and you are in the town centre. Room was clean and had everything we needed, except milk, but hopefully this has been resolved now, after talking to Carlo who is the manager, and was exceptionally helpful, and has many amusing stories, if you find the time to talk to him. Pleasant staff and very helpful in suggesting restaurants and places to go. Oh and the bed we had was the most comfiest bed in the world, never had such a good nights sleep in a strange bed. Everything really lovely. Would definetly stay here again. Breakfast is fine, do not expect a full english as you are in italy, and will be disappointed, but we really enjoyed our continental breakfast with bread, cheese, meat, eggs, croissants and big jug of coffee. Plenty to keep you going till lunchtime. all in all, a really enjoyable stay. Thanks Carlo :-)

Room Tip: Room 302 = comfiest bed in the world and great view of street below (front of hotel)
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  • Stayed: April 2012, traveled as a couple
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2  Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelderoseflorence, Proprietario at De Rose Palace Hotel, responded to this reviewResponded April 16, 2012

Dear Amanda,
it's very nice to know that your stay at our hotel was to your liking, this encourages us to always do our best for our customers.
We hope to have you as our guests soon
Warm Regards

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136 - 142 of 330 reviews

Reviewed April 6, 2012

We 3 Canadian seniors found the De Rose Palace Hotel conveniently located, clean and comfortable. The front desk staff went out of their way to be helpful and assisted us in finding attractions and suitable restaurants. As a bonus the Opera House is just around the corner as is a pleasant walk along the Arno River towards the Ponte Vecchio.

  • Stayed: March 2012, traveled with family
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Thank mochadick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelderoseflorence, Proprietario at De Rose Palace Hotel, responded to this reviewResponded April 8, 2012

Dear Guest,
thanks for the comment that encourages us to always do our job better
Hope to see you soon at the Hotel De Rose
Warm regards
Osvaldo

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Reviewed April 6, 2012

We visited Florence on April 2 and 3, 2012 and stayed at the Hotel De Rose. The staff was exceptionally friendly and helpful, and the rooms clean, comfortable and elegant. I would highly recommend this hotel. While you are there ask Carlo for a recommendation for lunch.

  • Stayed: April 2012, traveled as a couple
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Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelderoseflorence, Proprietario at De Rose Palace Hotel, responded to this reviewResponded April 8, 2012

Dear Robert,
glad to know you're happy in our hotel ... you are always welcome and we hope to see you soon again as our guests
Best regards
Osvaldo

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Reviewed February 23, 2012

Located in a quiet area just a few steps from river Arno, very close to the Santa Maria Novella train station and bus terminal, and within 15 minutes walking distance from the historical center. Very cute and clean rooms, very helpful and friendly staff.

  • Stayed: February 2012, traveled with friends
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1  Thank 536_Eleni_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelderoseflorence, Owner at De Rose Palace Hotel, responded to this reviewResponded February 23, 2012

Dear Guest,
thanks for your valuable comments ... hope to see you again soon in florence
Regards
Osvaldo

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Reviewed January 27, 2012

A big deception. it doesn't deserve to have 4 stars. I would give only 2*. No parking, we had to leave our car in a public garage for 2 nights and had to pay 40€. Breakfast... I've seen better in HOSTELS around Europe.
The only positive point is the proximity of the old town (about 10-15 minutes walk). Do not trust pictures you see on the web site!!!! this hotel is just if you have no other place to sleep.

  • Stayed: January 2012, traveled with friends
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3  Thank sev z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelderoseflorence, Direttore vendite at De Rose Palace Hotel, responded to this reviewResponded February 6, 2012

Dear Guest,
thanks for your valuable comment that encourages us to continuously improve our services for our guests.
Unfortunately we are perfectly aware of the excessive cost of parking in Florence but we can not help it. I'm afraid but we are not to take certain municipal decisions
In this regard, with the current new hotel management, we have activated a special offer that includes the room even with the discounted parking.
Thanking you again for your comment and hope to have you staying with us again best regards

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Reviewed October 31, 2011

This was the second stop for myself and four friends enjoying a two week tour of Italy from South Africa. Having already realised from our first hotel that the Italian hotel grading system appears hugely different from that in South Africa - De Rose Palace was still quite a shock to us. To give you an idea, this would be like a two star in SA, definitely no where near a four star as advertised. Firstly the hotel is terribly old fashioned and in need of a refurb, and even has that old smell about it. As we checked in, as two ladies (our male friends were arriving a day later) - we were not once offered any help with our luggage. We eventualy found our room and once again were shocked at the size of the room. Having experienced lovely soft duvets at our previous hotel in Rome, we were now disappointed to see the return of sheets and blankets. In my mind, these should be banned in this day and age ... especially as I remember from my early hotel management training that blankets are not washed in a hotel anywhere near as often as they should be. Although the room itself appeared clean enough, it had the type of carpet where you did not want to walk around barefoot - really grubby and again that smell. The most disappointing thing for me about this hotel though, was the breakfast - it was as basic as one can get ... so much so, that on our second morning, we decided to buy breakfast elsewhere. It is also served in a downstairs dungeon room ... with smelly carpeted stairs to lead you down there. There is a toilet for guests to use down there too - but beware, it is not attached to the wall and leaks badly! The one good thing I will say about the hotel is the free wifi and not a bad location - it is two steps from the river front and about a 12 minute walk to the Ponte Vecchio.

  • Stayed: October 2011, traveled with friends
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1  Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelderoseflorence, Direttore vendite at De Rose Palace Hotel, responded to this reviewResponded February 6, 2012

Dear Guest,
thanks for your comment
as suggested by you, with the current new hotel management, we are making radical changes that should definitely eliminate those drawbacks.
Thanking you again for your comments we look forward to having you back as a guest.
sincerely

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Reviewed October 27, 2011

Me and my husbund have been in Florence from September 28th to October 2nd. Florence is one of the most beautiful city in Italy and this hotel made our experience more exciting.
The hotel gives you all the comforts you need. The staff is nice and friendly, the room was very comfortable and clean.
Each morning we could enjoy a pretty good breakfast. If you're looking for some good hotel in Florence I can definetely recommend it.
Kara and Michael.

  • Stayed: September 2011, traveled as a couple
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1  Thank Kara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De Rose Palace Hotel

Address: Via Solferino 5, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#108 Luxury Hotel in Florence
Price Range: $59 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Rose Palace Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Housed in a traditional Florentine mansion, in a peaceful neighbourhood just a short walk from Ponte Vecchio and Florence central train station, De Rose Palace Hotel is the ideal place to discover all the attractions of downtown Florence while enjoying a peaceful, intimate accommodation.TYPICAL FLORENTINE DECOR -Graceful ambiences decorated with handcrafted furniture reflect the traditional atmosphere of old Florence.WHIRLPOOL BATHROOMS AND MODERN COMFORTS -18 classic rooms showcase baths or showers, modern comforts including air conditioning, satellite Sky TV LCD with soccer and movie channel free. All rooms with Wi-Fi Internet connection free and kettle with tea and coffee. A PEACEFUL, UPSCALE LOCATION -De Rose Palace Hotel is located near the banks of the Arno river, in the elegant residential area of Florence's Opera House, just a short walk away from Florence's major attractions. ... more   less 
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Also Known As:
De Rose Palace Florence
Hotel De Rose Palace

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