Really, a win-win-win.
This is not the Ritz so adjust your expectations accordingly. However, it is a very solid three-star hotel in a great, central position in Firenze, about a seven minute walk to the Duomo; comfortable, well equipped rooms and modern bathrooms (our room was super quiet with a roof top view of the Dome); clean and neat; good breakfast buffet (take full advantage of the wait staff happy to make a second cappuccino :).
The front desk staff is truly exceptional and there for you from the first e-mail inquiry to the check out time. They will make dinner suggestions and reservations, advise regarding sightseeing, call a cab, etc.
I would gladly stay here again and certainly recommend it to anyone looking for a great hotel in Florence.More