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“Sketchy place” 1 of 5 bubbles
Review of Hotel Veneto Firenze

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Hotel Veneto Firenze
Ranked #347 of 421 Hotels in Florence
Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Sketchy place”
1 of 5 bubbles Reviewed June 9, 2010

I would not recommend this hotel to anyone. The way we ended up staying there was not kosher. I had booked a room to a different hotel online (Hotel Etrusca) and when we arrived at that location we were told that they had to switch us to Hotel Veneto which was apparently "associated" with Hotel Etrusca. The reason for this was unclear, especially because I had the reservation print out and had booked the room in advance. So there we stood with our luggage and then we had to haul it another 500 meters or more to the next location. When we arrived at Hotel Veneto I was less than impressed. The place was not very clean and we waited 45 minutes for our room to be prepared. What this consisted of I'm not sure because there were only sheets on our beds. We had to ask for linens and blankets. The bathroom was tiny and the shower head dripped continuously. There was no way I would dream of taking a shower in the less than spotless bathroom. Also, there was no breakfast available at this location so we had to walk back to the other hotel for our meal. The final kicker is that we were charged twice for our one night stay. We had to pay cash in person because their credit card machine was broken "just that day" and when I checked my credit card bill I realized I had already paid for the entire cost of the stay. I will be demanding a refund from this location! DO NOT stay here!!

  • Stayed May 2010
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Sarah_HH79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
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  • English first
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English first
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed April 23, 2010

Here's what happened: Got off the train in Florence, a man asked us if we needed a place to stay, we said yes, got into his car and went to Hotel Veneto. We really don't know what we were thinking, we weren't drunk or high, we even saw the room before we agreed on terms of stay...No windows, horrible bathroom, gray walls with chipping paint, and two horrible cots to sleep on. Dark, dingy and rank. We will be the first to admit it was a foolish decision...We thought it would just be a place to crash but....

Later that night, in attempting to sleep, fending off an ARMY of bed bugs (I slept fully-clothed -> hoodie tied tightly minimizing skin exposure, socks and running shoes on, maximizing my defences) I watched in horror as my husband battled on the front lines in his sleep, slapping his face and arms frantically defending himself from Venetonian bugs! There was no hope. Man down, and there was nothing I could do to help him!

The following morning, exhausted from battle, we issued full retreat. We had paid for two nights but there was no way were going to subject ourselves another night of horror. We left and never looked back. We made the WORST decision ever (Staying there), but then the BEST decision ever (Leaving).

However, this memory, will last us a lifetime, and that my friends, is priceless.

  • Stayed April 2007, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank christinawarkentin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Kanpur
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed March 18, 2010

Very crowded poorly managed hotel in a crowded neighbourhood. Lot of mosquitoes in the room. Not recommended at all

  • Stayed June 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank dban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 7, 2010

if you stay in the hostel you have to book in at a different site at the hotel veneto sometimes you may even stay in the hotel, staff are unhelpful,well i mean the one we dealt with on our stay. the rooms are horribly warm and i was eaten alive when i was there even though i was in a sleeper sheet. great location though

Stayed July 2009, traveled with friends
Helpful?
1 Thank Vikvik86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parchman
1 review
5 of 5 bubbles Reviewed November 7, 2009

Stayed two nights and no complaints whatsoever.

Staff on front desk were very helpful when I needed help. Don't understand the criticisims on here. Have no worries about staying here. This is a great hotel with friendly staff in a good location. Highly recommended.

  • Stayed November 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leicester
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 8, 2009

To put it simply... AWFUL!
This review really relates to both Hotel Veneto and B&B Adre which they advertise as well.
We arrived in the evening to find a building (Adre address) with scaffolding around it and no sign, just push buttons on a door which nobody answered.
After phoning the proprietor, we were escorted to their main hotel (Veneto) around the corner. Take note..the photo's on that hotel site bear no resemblance whatsoever to the hotel. It is dark,dank and more like what you would expect in a 50's Bronx film or somewhere shady in Columbia.
We were offered what we thought to be a better room in the hotel as it was cooler than that of the scaffolded building site called Adre.
I cannot describe the deflation we felt on seeing the room. We should have walked out but it was debatable whether we could find accomodation at short notice so we stuck it out as we were only there 2 days. We spoke to other residents and it seems the rooms were consistent in poor quality.
Plaster was coming away from wall, switches damaged, taped up wiring to air con, dingy paintwork, windows that wouldn't shut. A coat of paint would have made a difference!
The hotel is rated 2 star, I cannot imagine what for as I have been in ungraded accomodation that would rank 5 star in comparison.
I also suspect they have false positive reviews on both sites.
See my Adre review for pics of Veneto.

  • Stayed June 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank creast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PERTH
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 4, 2008

nice clean room & bathroom. 15min walk to main train station. walking distance to all sights. ok breakfast included. helpful staff

  • Stayed July 2008
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SIGRIDLUKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Veneto Firenze

Property: Hotel Veneto Firenze
Address: 33 Via Santa Reparata, 50129, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast
Hotel Style:
Ranked #347 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Veneto Firenze 3*
Number of rooms: 23
Official Description (provided by the hotel):
Great central location! Newly refurbished! Hotel Veneto is 700 m from Florence Cathedral and a 5-minute walk from the Fortezza da Basso Congress Centre. In room free Wi-Fi. Housed in a 19th-century building, the classic-style rooms are en suite and air conditioned. Guests can enjoy a sweet and savoury buffet breakfast daily, served in a dedicated room. Tuscan cuisine can be sampled at nearby restaurants. The hotel is about 850 m from Santa Maria Novella Train Station. You can reach the Piazza della Signoria Square in a 15-minute walk. San Lorenzo is a great choice for travellers interested in food, art and history. This is our guests' favourite part of Florence, according to independent reviews. We speak your language! ... more   less 
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Also Known As:
Veneto Hotel Florence

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