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“Fabulous!” 5 of 5 bubbles
Review of NH Collection Firenze Porta Rossa

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NH Collection Firenze Porta Rossa
Ranked #24 of 422 Hotels in Florence
Certificate of Excellence
Manila, Philippines
Level Contributor
153 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Fabulous!”
5 of 5 bubbles Reviewed September 11, 2013

Have just finished a stay at the Porta Rossa and thought it was fabulous! It's a gorgeous old hotel (seemingly the oldest in Italy...), beautifully restored with loads of character. The location is very central to all the main tourist sites and there are great restaurants and bars nearby. The service was very helpful & friendly - no problems booking taxis and organising restaurant recommendations - in fact their restaurant recommendations were all great.
The junior suite room is not a traditional suite but it is well worth the money - very tall ceilings and character character character! Our room had a lovely outlook onto the street.
Loved this hotel - lotsa character - highly recommended and... if in Florence again.. I will head to the Porta Rossa!
Fabulous!!

Room Tip: Junior suite 120 is great!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelbyRosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,838 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
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  • Czech first
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English first
New York City, New York
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed September 11, 2013

The bad: the room smelled bad and it just persisted that way. Shame on us for not saying anything to management. They might well have upgraded us or moved us. Also, being on just the 1st floor, we had some noise from street level from rowdy late night revelers.

The good: beautiful hotel, very well situated. Very comfy bed. Free wifi (24 hour reset, only 2 devices). Breakfast was free and delicious. Service was very high and the parking is convenient - for $27/day they come to pick up your car which you just leave outside, and they bring it to you on 20 minutes notice. (Not cheap, but that's just what it is in Florence). The hotel overall is not cheap either but for the location and how nice the rooms are, it's actually worth it. Plus, it's less than other hotels in the area.

I would recommend this but choose a higher floor and make sure that you don't have an odor problem.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amir V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlow, UK
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

My wife and I returned to this hotel 30 years after we stayed here during our Honeymoon trip to Italy. Florence is as wonderful as ever, and the Porta Rossa even better. Today it is part of the NH Hotel group and has been beautifully restored bringing out some of the historic features of this 12th century building.

We had a superior room on the first floor at the back of the hotel which was very large and spotless. It looked over the narrow street behind which was very quiet. We arrived by train and decided to walk to the hotel which only took 10 minutes.The location of this hotel is excellent. It's a short walk to Piazza della Signoria and the Ponte Vecchio.

If you are looking for a full service hotel with restaurant then this might not for you. But with so many places to enjoy Italian food nearby that should hardly be a problem to most people. The breakfast buffet is good and the staff always ready to welcome you and take an order for a cappuccino or an espresso. The front desk staff are friendly and helpful too and recommended restaurants and made dinner reservations for us.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mbjackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

Fantastic location, right in the centre of everything and on the really smart side of town. Staff were all very polite and helpful and the room (mini suite 116) was excellent, really spacious and very stylish.

Wholeheartedly recommend.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jslondon85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

This is a great hotel in a wonderful location. The staff are very nice and speak many languages. The hotel is very clean and comfortable. The hotel is a very short walk to many key attractions. Despite being close to many attractions the street itself is very quiet. We stayed for a weekend and wish it could have been longer. We were also surprised by a room upgrade for free. They also serve a free breakfast buffet which is very good.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed August 29, 2013

Due to a medical emergency with my daughter that happened the day before we were to depart the U.S., we had to cancel our 2-week vacation to Europe. We had reservations in 6 hotels and 5 of them generously understood our situation and cancelled our reservations without charge, or with a charge of just $25 per night. Not the NH Porta Rossa, in Florence! They insisted on charging the full USD 2,100. I offered to provide the hospital and doctor contact information and they still refused. Not even a prior stay at the same hotel and numerous stays at other NH hotels was enough loyalty to get any concession. Nor was the low season and low occupancy! I will never stay in a NH hotel again and all should beware that they'll screw you even in the event of a real medical emergency. BTW, the discount I rec'd for prepaying the room was $15 per night. They are a scam!

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank pgartlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

Have stayed there for 3 nights. Excellent location! 10 mins walk from Firenze SMN station and so close to major attractions, shops and resturants. In arrival we've been told that we have got a free upgrade from superior room to junior suite which is really a suprise for us! Nice staff that speak good english.

it's like an art/design hotel and there's good decoration in lobby, corridor and of course in the room. We've a room on the 1st floor but luckily it's facing the back so we don't have the noise problem. The room is spacious with big comfortable bads. Breakfast is definately of high standard using Italy standard with egg/becon, lots of juice, fruit, bread/cake, coffee, etc.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vincent Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Firenze Porta Rossa

Property: NH Collection Firenze Porta Rossa
Address: Via Porta Rossa,19 | Porta Rossa, City Centre, 50123, Florence, Italy (Formerly NH Porta Rossa)
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Florence
#21 Luxury Hotel in Florence
#23 Romantic Hotel in Florence
#24 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Collection Firenze Porta Rossa 4*
Number of rooms: 72
Official Description (provided by the hotel):
The NH Collection Firenze Porta Rossa hotel in Florence is a historical landmark, offering modern adaptations of classical beauty. Built in the 12th century, the NH Collection Firenze Porta Rossa hotel is one of the oldest hotels in Italy. ... more   less 
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Also Known As:
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence

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