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“Excellent” 5 of 5 bubbles
Review of Rapallo Hotel

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Rapallo Hotel
Ranked #25 of 422 Hotels in Florence
Certificate of Excellence
Perth, Australia
1 review
“Excellent”
5 of 5 bubbles Reviewed June 3, 2014

We have had a wonderful experience at hotel rapallo .from check in to check out everything was perfect , very spacious room and lovely bathroom , very good front desk service , pleasant staff
, good location in florence could walk to train station .

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 4, 2014
thanks for your comment, we are glad that you enjoyed our hospitality, that our suggestions have been helpful. and 'also important that you have found the labergo easy to reach and in a good location.
a warm greeting.
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,693 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Orlando, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 1, 2014

We were very pleased with this hotel. Initially I was upset because I thought I had booked a different hotel where I stayed before, but after the first breakfast and after we got used to the walk, we found it to be excellent. We are older, visited with my husband and his sister and we did walk from the train station. The hotel would have definitely booked us a taxi, but it was really not necessary.
The rooms were immaculately clean, and the breakfast featured hot food, as well as boiled eggs. The staff was most kind and helpful explaining what buses to take. The best part of this hotel is that you are away from the maddening crowd. It met all our main expectations, cleanliness, close to the train station, and a great breakfast. Would return without hesitation.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nomad7890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 2, 2014
Dearest, the poet Horace, who advised the family life and the good life, he wrote to escape the crowds, vulgar and profane by definition.
We appreciate your choice.
with sympathy
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

Location is extremely important when you are on a few days city trip to a monument city like Florence. Rapallo hotel is quite well located but still 20 to 25 minutes walk from the centre. However, the rooms were well equipped well maintained and clean, staff was professional but also friendly and helpful and breakfast was complete.

Room Tip: Try to get a room on an upper floor and not on the street.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stelios C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 2, 2014
Thank you for your comment, much appreciated. It 's true the location of a hotel is important, therefore, for information, I can list a few museums and places that are just 700 meters from the hotel: Independence Square, which is crucial in the history of the town, the Upper Room of Saint Apollonia, the museum san marco, the Academy of Fine Arts, the coterie of Foligno, the central market with its brand new restaurants. 800 meters: the Annunciation, the very central Via dei Servi and Cavour. 900 meters the church of Santa Maria Novella. visited with attention and love of art these places require at least 3 days in Florence, and the willingness to walk at least 5 minutes a day.
greetings
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Canada
2 reviews
5 of 5 bubbles Reviewed May 30, 2014 via mobile

The staff were so helpful and very friendly. The room was beautiful - really clean, modern and spacious, we were very impressed. The bed was comfortable! The best hotel we stayed in in Italy. Best value for money. It's not right in the heart of the town but very easy to walk and it's not to busy around there. There are several laundry places within 5 mins walk if you need to do washing!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KatieLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 4, 2014
thanks for your comment, we are glad that you enjoyed our hospitality a warm greeting.
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

Stayed here for three nights in May. Could not be better! Clean, modern, friendly and helpful staff. Excellent location - every attraction within walking distance. Staff will book tickets for you and even offer a guide if you need one. I inadvertently left something behind after we checked out - no problem they offered to send it to me. Breakfast was very good with an excellent selection. It's not 5 star but the service definitely is. You wil not be disappointed at the Rapallo!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 2, 2014
Thank you for your comment. We are revamping our services and we are in a period of study. we note, however, that have guides in the hotel for our guests, and the time we devote to raise awareness of Florence helps us to understand better not only our position but the significance of your choice tourist destination.
we have to give my best to be good hosts, but please, be curious, have the most to be good travelers.
with great love for my guests
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 28, 2014 via mobile

We stayed here for 5 days on our visit to Florence. The staff were amazing very friendly and helpful with great advice and a free walking tour. The hotel was clean and very comfortable, a nice 10 minute walk into the centre. A great place to stay.

Stayed May 2014, traveled as a couple
Helpful?
Thank Sibh78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, May 29, 2014
dear friends of Ireland, thanks for your comment. Sieti with soddisfazioen that the first report of the new service we offer two days a week to discover Florence. A special gift for our customers, which is very welcome. I read with pleasure your satisfaction and thank you very much for your words.
a greeting from Florence
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

Lovely hotel, tastefully (and newly) decorated, staff were lovely, nothing was too much trouble. We had the top floor which also had a patio which was nice. Room had a safe, air con and tea/coffee. Breakfast, which was included, was very good, great selection in a lovely setting.

Room Tip: Top floor with a patio
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AussieGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, May 29, 2014
thanks for your comment, we read with satisfaction that more and more international customers appreciate our breakfast. It 'a service to which we are devoting special attention.
an affectionate greeting
Lorenzo Conti Lapi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rapallo Hotel

Property: Rapallo Hotel
Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #25 of 422 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rapallo Hotel 3*
Number of rooms: 26
Reservation Options:
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