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All reviews complimentary afternoon tea train station lovely hotel within walking distance minute walk recommend this hotel main attractions pastries comfortable stay three nights star hotel our honeymoon breakfast was delicious breakfast room would definitely stay here again central market wonderful stay
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Reviewed May 28, 2014

Lovely hotel, tastefully (and newly) decorated, staff were lovely, nothing was too much trouble. We had the top floor which also had a patio which was nice. Room had a safe, air con and tea/coffee. Breakfast, which was included, was very good, great selection in a lovely setting.

Room Tip: Top floor with a patio
  • Stayed: May 2014, traveled as a couple
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1  Thank AussieGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded May 29, 2014

thanks for your comment, we read with satisfaction that more and more international customers appreciate our breakfast. It 'a service to which we are devoting special attention.
an affectionate greeting
Lorenzo Conti Lapi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

We needed a room for an overnight stay that would enable us to take a late tour and not have to drive back to Siena at night, yet one that would not set our pocketbook on fire. Lucky us! We found Hotel Rapallo, and it turned out to be perfect.
We were able to walk everywhere we wanted to go with no difficulty; the staff was friendly and delightful; the room was clean, modern, well-equipped, quiet, comfortable, and did I mention CLEAN. Though not large, the room had everything we needed -- a comfortable bed, desk, mini fridge, flat-screen TV, nice hot water in the bath, good lighting, space for clothes and suitcases, plenty of electrical outlets for charging our electronic devices, lovely towels and heated towel rack, and an individual climate control that worked great.
Downstairs is a small reception area and lobby, business center, and tastefully decorated breakfast room. Speaking of which, there's a fabulous complimentary breakfast spread offering just about anything you could ask for, including American coffee!
If you're driving, there's a parking garage, but be sure to ask where it is because it's cheaper than the public garage around the corner. I hope you get to meet Lorenzo when you go to Hotel Rapallo, because he'.s charming and knowledgeable -- a tourist's delight.

Room Tip: We liked 402 but I'm sure there are others just as good. Don't worry, there's a lift.
  • Stayed: May 2014, traveled as a couple
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Thank miznovember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded May 27, 2014

thanks for your comment, it was a pleasure for us to offer a quick stop, and many beautiful emotions. come back soon, I will always be available to you with great pleasure.
Yours sincerely
Lorenzo Conti Lapi

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Reviewed May 26, 2014

Excellent service from staff! Upon check in the guy at reception offered food and drinks. Though we did not take the offer since we just had dinner, the coffee and desserts definitely made us feel at home. Everyone was so attentive to our needs and all the employees were very friendly. Having kind people around you after a long day of walking made a big difference. Room was modern, clean and new! Breakfast buffet is also a double thumbs up.

  • Stayed: May 2014
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Thank Jing176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded May 27, 2014

Thank you for taking the time to leave a message for us. we hope you come back soon.
Lorenzo

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Reviewed May 18, 2014

Hotel is lovely,great checkin with a single desk and one gentleman doing it but very quick and easy we were given a map with all the tourist locations on it, but we always use the trip advisor app on our phones,which provides maps/attractions/ places to eat but still very handy for quick reference and a nice touch. Hotel is within walking distance of all main attractions, and we found a local supermarket which sold hot food which saved us some money. Florence is a beautifull city and even though the weather was horrible it didn't matter.

  • Stayed: February 2014, traveled as a couple
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Thank beachgirl085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded May 18, 2014

Florence is a city in evolution as any city in the world, often do not consider the real figure of the town, and when we discover we are surprised. remains a beautiful city because those who work and those who choose to visit it is attracted and fell in love. We are pleased to have helped with our service to recognize the beauty of our city and rendervela part of your personal history. dear greetings from all the staff
Lorenzo Conti Lapi

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Reviewed May 17, 2014

This is the sweetest hotel in our Italy trip. The reception is nice, the waitress is nice, and the room service is nice too. This hotel also provide free afternoon tea. How a sweet hotel.

  • Stayed: May 2014, traveled as a couple
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Thank wismanyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded May 18, 2014

thank you friends of Thailand. a sweet hotel, for a sweet customer
Lorenzo

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