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“Excelent!”
Review of Hotel Rapallo

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Hotel Rapallo
Ranked #25 of 411 Hotels in Florence
Certificate of Excellence
Reviewed December 7, 2013

Great room, with comfortable bed, enough size for a couple with plenty of luggage, free wi-fi, safe and clean bathroom with clothes line. The room has a boiler and free sachets for preparing tea. The water is free of charge. The breakfast is good and served early, what is perfect for people that wishes to avoid lines at the museums. Besides breakfast, the hotel offers tea in the late afternoon. The hotel is located near the train station, so it is great for people who plan to have one-day visits to nearby cities like Pisa and Siena. Its location demands, however, a little walking to get to most of the sights.

I would like to emphasize the special treatment we had since our arrival from the staff! A special greeting to Lorenzo, who decided to open a bottle of champagne for celebrating our wedding anniversary and gave us nice advices on what to see in Florence! Another special greeting to Rino, who prepared us breakfast at 6am on the day we caught the 7 o'clock train to Siena. And lastly, special greetings to the girls from the breakfast room, who were nice, friendly and helpful every day!

  • Stayed: November 2013, traveled as a couple
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1  Thank Fabio_Rigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded December 8, 2013

Dear guest, thanks for your comment, thank you for choosing our hotel for your honeymoon. and 'was a pleasure for us to serve you and toast together, rhino, Claudia, and all our staff greet you and thank you, wishing you happy holidays.
lorenzo

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Reviewed December 4, 2013

Just got back from a three night stay here and it has everything you need.Great staff and always very friendly.The cleaners do a out standing job. No need to read the rest of this review just book a room at Rapallo.
For one its very clean and that's a big ask with my wife believe me, if she cannot find fault then its got to be good as she is like a hotel inspector when we go away. You will not regret booking a room here easy to find from the Santa Maria Novella station and an easy walk 10 minutes max. They lay on Coffee and nibbles in the afternoon for when you return from a busy hunt around the city which is a lovely welcome on return. Breakfast is ok for a continental breakfast, I eat a lot for breakfast everyday and found they offered more than I could eat. The shower was great even if you got up late it was very hot and powerful unlike a lot of Hotels I've stayed in. For a 3 star hotel I thought it was great and I've stayed in 4 star hotels that are no were near this standard.

  • Stayed: December 2013, traveled as a couple
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Thank Tristan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded December 5, 2013

Thank you for your comment, your recommendation is certainly very welcome and I hope will appeal to foolish friends and acquaintances. is particularly welcome because it comes from our work and our service, it is a goal that we like, such as when each job is done right. your satisfaction we always pays off

lorenzo

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Reviewed December 4, 2013

We visited Florence the first time and chosen this hotel based on booking recommendation.
We find what we did it in right way. The hotel located in historical centre. 10 minutes walk up to Duomo. The room condition is very good. We had a good breakfast in the morning. Hotel has a good garage and we used it for our car. I will recommend this hotel for our friends.

Room Tip: We had room on the right site and it was silent.
  • Stayed: November 2013, traveled as a couple
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Thank DamirSh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded December 5, 2013

Thank you for your comment, we are pleased to read your satisfaction
wishes for a Merry Christmas
lorenzo

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Reviewed December 2, 2013

i stayed in florence for the first time and found the hotel very convinient to reach with a car it is located on the street leading to the train staition but near a small green park.
the hotel staff especially lorenzo were very helpfull, polite and made us feel at home. the hotel and the room are of the highest standart, clean, speciuos. the breakfast buffet was very good. if i were to come again i would book this hotel once more.

  • Stayed: November 2013, traveled as a couple
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Thank gaka512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded December 4, 2013

dear guests, my best thanks will be able to serve again. it was a pleasure to welcome you in our hotel
lorenzo

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Reviewed December 2, 2013

We have stayed for four nights at this hotel which we chose because of its positive comments at TA. I am glad I did so. The room was bigger than expected and very nicely decorated. The bed was such a comfort! It was amazing and its sheets were made of wonderful cotton of an extreme quality. The walk-in shower was also really a great assett in the room as well as the lights in the bathroom, strategically located.
As for breakfast, not a full British breakfast, as nothing cooked is available (you must pay 5 euros for extras) and the quality of cakes and sweet things is not as you would expect in a hotel as nice as this one, but all in all it allowed you to get through it: fresh fruit, yoghourts, cereals, cheese and ham (not very good quality, though), tea and coffee.
Located near the station of Sta. Maria Novella, it is a ten-minute walk to the centre, so no need to take any transport. This means that while you are in a quite-surrounding -and the windows are great because not a thing can be heard inside the room from cars passing by-, you are also enjoying from the near vicinity of the great attractions in Florence. We walked everywhere.
Near the hotel there are very good restaurants as well, so good for all your needs: a good sleep, nice room, wonderful bed, near everything and delicious meals nearby.
So if you are travelling to Florence, take into consideration.
But there is a problem: internet in the mobiles was not available in the room. I could work with my laptop, but none of our mobiles worked with their WIFI. A shame.

  • Stayed: November 2013, traveled as a couple
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Thank MartaPalomares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni pubbliche at Hotel Rapallo, responded to this reviewResponded December 4, 2013

dear lady, thank you for your much appreciated comments, we get it back soon augiramo of our host and best regards, with season's greetings
lorenzo

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Reviewed November 30, 2013

Spacious and clean room. Hot water works well, comfy bed. Complimentary coffee was much appreciated. Wifi signal is stronger near the door and not so good near the bed. Breakfast could be better, not many options.

  • Stayed: November 2013
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Thank marcelogneto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded December 4, 2013

Dear guests, thank you for your comment and for much appreciated suggestions. we are always in constant search for improvement, we do it for you and thanks to you, our dear guests
lorenzo

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Reviewed November 20, 2013

Location of the hotel, as well appearance of the sleeping and public rooms, were spot on. Reception staff was often nonexistent or ensconced behind closed doors in the office area behind the reception desk. Breakfast buffet was dreadful, poor selection and poor service. Room was often crowded with little available seating, service ware was often not available, and for at least two days the self-service coffee machine was out of order, with no contingency available.

  • Stayed: October 2013, traveled as a couple
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1  Thank BibbBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded November 21, 2013

Dear Sir, I am so sorry for the inconvenience of the coffee machine, unfortunately the machines may happen to fail, and fate has it that almost always happens during the holidays, and that in those days, there is not at the hotel who regularly fails to break it to you. I'm really sorry. let me but 'adding that the machine works, and in all of us and our guests and returned the smile
greetings from florence
lorenzo

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Additional Information about Hotel Rapallo

Address: Via Santa Caterina d'Alessandria,7, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #25 of 411 Hotels in Florence
Price Range: $103 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
Reservation Options:
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